Koba Sopromadze - PeerSpot reviewer
Head of IT Infrastructure at a financial services firm with 501-1,000 employees
Real User
Good technical support, and has many features that work well
Pros and Cons
  • "The user interface is good, I would rate it a nine out of ten."
  • "The price could be improved."

What is most valuable?

Dell EMC SC Series has many valuable features.

We are very satisfied with Dell EMC SC Series.

The user interface is good, I would rate it a nine out of ten.

What needs improvement?

We had some issues with the battery in the previous version that we were unable to resolve. We are unable to resolve this issue, despite the fact that we have been using this product for over five years.

The price could be improved.

For how long have I used the solution?

We have been working with Dell EMC SC Series and storage for more than 10 years.

We work with both the MD3620F and PowerStore 1000T versions.

How are customer service and support?

Technical support is good. We have received good next-day technical support from them.

Buyer's Guide
Dell SC Series vs. Hitachi Virtual Storage Platform G Series
March 2023
Find out what your peers are saying about Dell SC Series vs. Hitachi Virtual Storage Platform G Series and other solutions. Updated: March 2023.
686,748 professionals have used our research since 2012.

Which solution did I use previously and why did I switch?

We are also working with NetApp.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable, but it is expensive.

What other advice do I have?

We are partners with both NetApp, and Dell EMC.

I would rate Dell EMC SC Series a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Senior Presales Solutions Engineer at Metra Group
Reseller
Top 20Leaderboard
Storage software that offers flexibility and easy deployment
Pros and Cons
  • "The flexibility of this solution has been valuable for our business."
  • "This solution could be improved if overall performance was improved and operated with a higher speed and supported a higher volume of RAM."

What is most valuable?

The flexibility of this solution has been valuable for our business. 

What needs improvement?

This solution could be improved if overall performance was improved and operated with a higher speed and supported a higher volume of RAM. 

For how long have I used the solution?

I have used this solution for one year. 

How was the initial setup?

The initial setup was complex, specifically when integrating this solution with other technology. The deployment was easier and offered flexibility. Before deployment, I would suggest checking other technology to ensure there is compatibility. 

What's my experience with pricing, setup cost, and licensing?

This solution could be better priced in comparison with other vendors. 

What other advice do I have?

I would recommend this solution for customers looking for Unity or PowerStore functionality.

I would rate this solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user