It acts as our VM storage, and the performance is good.
IT Manager at a pharma/biotech company with 5,001-10,000 employees
Phone Home support is very good, providing proactive troubleshooting
What is our primary use case?
What needs improvement?
It could be hyperconvergent in the future.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Stability is good so far.
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Dell SC Series
June 2025

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What do I think about the scalability of the solution?
The scalability is very good because we can add up to, if I'm not mistaken, another three stacks, three cases. There is room for us to keep upgrading the capacity.
How are customer service and support?
The Phone Home support is very good. It provides proactive troubleshooting and responds to end-customers like us.
We also have a local vendor to support us and all our IT infrastructure. They are acting as our consultant.
Which solution did I use previously and why did I switch?
Initially, when we chose this product it was because of the cost component and because the service was very good.
For me, when selecting a vendor the most important issue is support, after-sale services.
How was the initial setup?
The initial setup was straightforward. Everything was done by the engineers on site. Very little was required of IT during the setup. So it was pretty easy for us.
Which other solutions did I evaluate?
We did do some comparisons between HPE 3PAR as well as Dell Compellent, but we choose Dell, as I mentioned, because of the cost factor.
What other advice do I have?
The first thing you need to know is what you need, what your requirements are. The second thing is how much of a budget there is.
I rate Dell Compellent an eight out of 10. So far, we haven't faced any problems. Even during the upgrades, there have been no issues. In addition, support is very good.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at Reuter GmbH
It is fast and performs well
Pros and Cons
- "It is fast and performs well."
- "The administration and support (on the way that they delivered) was a little bit slow."
What is our primary use case?
It is performing well.
How has it helped my organization?
We have a bit more storage, and it is faster.
What is most valuable?
- Ease of use
- Reliability
- It is fast and performs well.
What needs improvement?
The administration and support (on the way that they delivered) was a little bit slow.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
So far, so good. However, we have only had it running for four months.
What do I think about the scalability of the solution?
Scalability is good. We still have more room.
How are customer service and technical support?
We have not used technical support yet.
Which solution did I use previously and why did I switch?
Our previous solution ran out of space and IOPS. Therefore, we had to get something which was faster.
How was the initial setup?
The initial setup was pretty straightforward, though I was not involved. A co-worker did it.
Which other solutions did I evaluate?
Only Dell EMC products were on our shortlist.
We did look at Nutanix, but they did not fit into the way that we are organized. We also looked at NetApps, but quickly dismissed them.
What other advice do I have?
I would recommend to buy Dell EMC 3020 to anyone researching these type of solutions.
Most important criteria when selecting a vendor:
- Reliability
- Support: We knew the support from EMC was really good.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dell SC Series
June 2025

Learn what your peers think about Dell SC Series. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
IT Manager
You can create volumes and easily assign them to VMware clusters, increasing their size
Pros and Cons
- "Easy management of volumes: You can create volumes and easily assign them to VMware clusters, increasing their size."
- "The process of reallocating data from fast disks (SSD or SAS) to slow disks (SATA) gives you better performance and better use of resources."
- "Snapshots in VMware. You can’t do snapshots since the storage itself does that. Therefore, some apps (Veeam, for example) don’t work well with this kind of tiering storage."
How has it helped my organization?
There is no need to archive data and/or move data from expensive storage since the device does that itself depending on the use of the data. This is the data that you moved to the slower disks.
What is most valuable?
- Easy management of volumes: You can create volumes and easily assign them to VMware clusters, increasing their size.
- Performance management: The process of reallocating data from fast disks (SSD or SAS) to slow disks (SATA) gives you better performance and better use of resources.
What needs improvement?
Snapshots in VMware. You can’t do snapshots since the storage itself does that. Therefore, some apps (Veeam, for example) don’t work well with this kind of tiering storage.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
No issues.
What do I think about the scalability of the solution?
It is more difficult than others, since once you need to growth, you need to make sure what tier you will increase to in order to redistribute the data. It can take more time and planning, but is worth the effort.
How are customer service and technical support?
Excellent, Copilot (support for Compellent) is excellent.
Which solution did I use previously and why did I switch?
Yes, we used to have EMC and Hitachi Storage. The growth of storage was limited and price/performance were not good.
How was the initial setup?
Initially, it can be difficult since you need to understand the tiering philosophy. It is very different to normal SAN deployments, but once you understand them, they are very straightforward.
What's my experience with pricing, setup cost, and licensing?
Take your time to meet with your representative and tell them your needs and listen careful to every recommendation. Always keep in mind, this is not just a enclosure with disks is a complete SAN as a service. There is software, license, and storage in one single solution.
Which other solutions did I evaluate?
Yes, IBM's and HP's tiering solutions, but there are too expensive and bulky.
What other advice do I have?
Document your needs, current storage, expansion, and timeframe for replays (snapshots). If you have backups or replications in place, make sure they work with Compellent Tiered Storage.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Implementation Unit at a tech services company with 51-200 employees
Excellent unified storage solution for the enterprise.
What is most valuable?
Live Volume, Chargeback, Sync Replication (Cascade/Mixed mode), Fast Track.
How has it helped my organization?
Additional features like Live Volume, Chargeback, Sync Replication (Cascade/Mixed mode) and Fast Track makes this storage unique. Moreover, you can integrate your existing infrastructure--no matter whether it's FC or FCoE or iSCSI--with this unified storage solution. This means you don't need to buy a new storage solution for future escalation.
What needs improvement?
Improvement is a continuous process for every technology. Similarly, Compellent is improving its software (Storage Center) and releases updated version often.
For how long have I used the solution?
One and a half years.
What was my experience with deployment of the solution?
Not yet. But matching color coding during zoning is sometimes a little bit annoying.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
Not yet.
How are customer service and technical support?
Customer Service:
I don't have any complaints.
Technical Support:Excellent. I think EMC support service is equivalent of Copilot service of Compellent. And their response time is really good.
Which solution did I use previously and why did I switch?
Switched from EqualLogic because of Unified scale out architecture. You can use this storage file and block level both. Further, if you consider with others OEM like EMC for unified solution you have to consider VNX 5200/5300 above. Whereas there is no model dependency on Compllent.
How was the initial setup?
No issues. The installation and configuration is very simple.
What about the implementation team?
Yes. I did the implementation. There is no doubt about Dell's expertise level. They have really an efficient and expert group of people.
What's my experience with pricing, setup cost, and licensing?
Technically I can say that day to day cost is at a considerable level. Previously I told you if you consider 5-8 years solution then it'll minimize your day to day cost. Because, later to scale up your capacity you just need to add DAE (Disk Array Enclosure). That's all. And DAE is cheaper than buying a new storage for scale up capacity.
Which other solutions did I evaluate?
None.
What other advice do I have?
Definitely I would like to say to all others, if you want good unified storage solution with satisfactory level ROI just go with Compellent. It'll give you flexibility, good ROI and you can integrate your existing infrastructure without facing complexity, no matter what kind of infrastructure you have (FC, iSCSI or FCoE).
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Yes.
Technical Manager at a manufacturing company with 11-50 employees
Knowledgeable support, reliable, and good performance
Pros and Cons
- "The Dell support is helpful and the response is quick. The agents' knowledge is very good."
- "The configuration could be easier in Dell EMC SC Series."
What is our primary use case?
We only build the basic foundation and the basic installation for the end-user on Dell EMC SC Series. However, I'm not sure what they install on it. Our main use case for Dell EMC SC Series is for VMware.
What needs improvement?
The configuration could be easier in Dell EMC SC Series.
For how long have I used the solution?
I have been using Dell EMC SC Series for approximately one year.
What do I think about the stability of the solution?
The stability of the Dell EMC SC Series is very good.
What do I think about the scalability of the solution?
We have approximately 100 users using this solution in my organization.
How are customer service and support?
The Dell support is helpful and the response is quick. The agents' knowledge is very good.
How was the initial setup?
The installation could be easier. The comparable IBM solution is much easier to install.
The process for the installation takes approximately one day.
What about the implementation team?
I did the implementation of the solution myself using the user guides.
What's my experience with pricing, setup cost, and licensing?
We have the basic license for the use of this solution and it is a permanent license. The overall cost could be less, it is expensive.
What other advice do I have?
I rate Dell EMC SC Series a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Has good performance and network facilities
Pros and Cons
- "Dell SC Series' most valuable features are performance and network facilities. We have no issues with its integration. The tool helps to visualize servers."
- "The tool's pricing is high and not suitable for medium companies."
What is our primary use case?
Our use cases are related mostly to manufacturing industries.
What is most valuable?
Dell SC Series' most valuable features are performance and network facilities. We have no issues with its integration. The tool helps to visualize servers.
What needs improvement?
The tool's pricing is high and not suitable for medium companies.
For how long have I used the solution?
I have been working with the product for eight years.
What do I think about the stability of the solution?
We have had no issues with the solution's stability.
What do I think about the scalability of the solution?
One client company has more than 5,000 users. Most of our customers have users between 500-1000.
How are customer service and support?
If customers have any issues, they can contact Dell support.
How would you rate customer service and support?
Positive
How was the initial setup?
The tool's deployment is not complex. It takes around two to five days to complete.
What other advice do I have?
I rate the tool a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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Updated: June 2025
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Estamos evaluando migrar los datos de un VNX5600 a uno de los modelos SC7020F, SC5020F. A la espera que EMC nos garantice interoperabilidad con PowerPath Migrator Enable.