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reviewer1362099 - PeerSpot reviewer
Software Engineer at a comms service provider with 51-200 employees
Real User
Top 5Leaderboard
The vendor has a strong local presence and reliable support
Pros and Cons
  • "While I cannot say Dell is better than HP or IBM, Dell has a strong presence here in Qatar. We can recommend Dell because of that strategic factor."

    What is our primary use case?

    PowerEdge VRTX is used to install Windows and Linux-based IT solutions. We have 50 users, including four engineers and an IT manager. 

    For how long have I used the solution?

    I have used PowerEdge VRTX for six years.

    What do I think about the stability of the solution?

    I rate Dell PowerEdge nine out of 10 for stability. It isn't perfect, but it's good. From time to time, the power supply or other hardware fails on all electronics. That's why we purchase support. We contact support to replace those faulty items.

    What do I think about the scalability of the solution?

    You can scale out or scale up. Scaling up is straightforward, but we don't scale out. Our PowerEdge servers are standalone.

    Buyer's Guide
    Dell PowerEdge VRTX
    June 2025
    Learn what your peers think about Dell PowerEdge VRTX. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
    857,028 professionals have used our research since 2012.

    How are customer service and support?

    We have contacted Dell support many times. Usually, we contact them about faulty hardware. We are satisfied. They've never violated the terms of the SLA we pay for. We have 8x5 support, so we need to pay extra for help outside of normal business hours. 

    Which solution did I use previously and why did I switch?

    We recently deployed Dell VxRail.

    How was the initial setup?

    You can deploy PowerEdge in under a day. If we are installing the server for a solution we provide, then we will do the deployment in-house. However, system integrators deliver some of our projects. In those scenarios, they primarily provide the software, but they will also deploy the Dell platform upon our request. 

    What's my experience with pricing, setup cost, and licensing?

    When we buy a Dell PowerEdge server, we pay for the hardware and support. Then we buy Microsoft or Linux licenses 

    What other advice do I have?

    I rate Dell PowerEdge VRTX nine out of 10. While I cannot say Dell is better than HP or IBM, Dell has a strong presence here in Qatar. We can recommend Dell because of that strategic factor.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Sr Server Administrator at Panduit European Solutions
    Real User
    Affordable, easy to set up, and offers great support
    Pros and Cons
    • "The solution is stable."
    • "The scalability could be better."

    What is our primary use case?

    We are using the solution for virtual infrastructure for production, and different kinds of services.

    What is most valuable?

    The best feature is the equipment. It's all-in-one and you can easily configure it. You have storage, you have power, and CPU power all in one. I see a big advantage in this.

    It is easy to set up the product.

    The solution is stable.

    Technical support is excellent.

    It's affordable.

    What needs improvement?

    I would like to use the solution in the future, however, this product has reached end-of-life.

    The scalability could be better.

    I would like to see more speed, however, the power of computing is growing.

    For how long have I used the solution?

    I've been using the solution for five years. 

    What do I think about the stability of the solution?

    We are very impressed with the stability. It's great. There are no bugs or glitches. It doesn't crash or freeze. It's 99% online.

    What do I think about the scalability of the solution?

    The solution does not scale well. With this model or this type, you cannot have higher power on the storage. You can connect only to expandable storage.

    How are customer service and support?

    Technical support is great. They always answer my questions and solve my issues. We are quite satisfied with the solution. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We used other solutions in the past. The difference here is the hyper-converged infrastructure. It's a huge advantage. This is all-in-one and it's very easy to manage. In the past, we use separate storage and compute power.

    How was the initial setup?

    The initial setup is pretty straightforward and simple. It's not overly complex or difficult. 

    The deployment is quick. You just need to connect and power on the infrastructure. It's a couple of minutes.

    It is pretty low-maintenance. We don't need too many staff members to maintain it. 

    What about the implementation team?

    We handled the initial setup in-house. We did not need any consultants or integrators. 

    What was our ROI?

    We've seen a substantial return on investment. 

    What's my experience with pricing, setup cost, and licensing?

    The solution is affordable. I'd rate it a four out of five. It's very reasonably priced. We pay a yearly licensing fee.

    What other advice do I have?

    I'm using VRTX, however, it's end-of-life.

    I am just an end-user. I am not a partner.

    I would definitely recommend the PowerEdge VRTX. For a small and medium business, it's a perfect solution.

    I'd rate the solution a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Dell PowerEdge VRTX
    June 2025
    Learn what your peers think about Dell PowerEdge VRTX. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
    857,028 professionals have used our research since 2012.
    Founder and Senior Consultant at Infrascope Technologies
    Real User
    It provides an integrated way of managing the whole thing and has the best computing power at the least cost
    Pros and Cons
    • "From a hardware perspective, it's interesting. The selling point of VRTX is that everything is built-in. For a small company that doesn't have a server room or the capabilities of hosting several servers, VRTX has four blades. The equivalent in regular server models would be four servers, which is a minimum of 4U, but it could easily be 8U, and then it would have storage. The storage is included inside the enclosure, and it would require a storage unit. It would also require connectivity, which would be ethernet or another protocol switch. From a software perspective, it's a little bit more integrated. You have an integrated way of managing the whole thing, including storage and networking. It has an internal network that can also be useful. I know for a fact that Dell is almost fazing out the product, and it is not that available anymore because it will just cannibalize their sales. They want to sell the more expensive stuff."
    • "VRTX is a bit simplified to the extent that it is a mainstream type of solution for small businesses. If a company needs a more complex solution or something that is a time saver or has more power or scalability, it is probably not the best solution. However, when a company grows and its needs grow, this type of environment can be definitely migrated towards a lab environment or pre-prod testing, not necessarily production. It can still have a second life for the other types of use."

    What is most valuable?

    From a hardware perspective, it's interesting. The selling point of VRTX is that everything is built-in. For a small company that doesn't have a server room or the capabilities of hosting several servers, VRTX has four blades. The equivalent in regular server models would be four servers, which is a minimum of 4U, but it could easily be 8U, and then it would have storage. The storage is included inside the enclosure, and it would require a storage unit. It would also require connectivity, which would be ethernet or another protocol switch. 

    From a software perspective, it's a little bit more integrated. You have an integrated way of managing the whole thing, including storage and networking. It has an internal network that can also be useful. I know for a fact that Dell is almost fazing out the product, and it is not that available anymore because it will just cannibalize their sales. They want to sell the more expensive stuff.

    What needs improvement?

    VRTX is a bit simplified to the extent that it is a mainstream type of solution for small businesses. If a company needs a more complex solution or something that is a time saver or has more power or scalability, it is probably not the best solution. However, when a company grows and its needs grow, this type of environment can be definitely migrated towards a lab environment or pre-prod testing, not necessarily production. It can still have a second life for the other types of use.

    For how long have I used the solution?

    I have been using this solution for six months.

    What do I think about the stability of the solution?

    So far, so good. It has been pretty stable. It is a Dell solution, and Dell is solid. It hits a good sweet spot between reliability and price. Obviously, there are more expensive solutions out there, but this is a nice solution for a cost-conscious company.

    What do I think about the scalability of the solution?

    If a company needs more scalability, it is probably not the best solution.

    What's my experience with pricing, setup cost, and licensing?

    Fully configured, it costs about $50,000 or $55,000. I did purchase a used one or refurbished one. I have been very happy with it so far. Even if it is an older unit, it doesn't look like its age, and I would say it has been a great choice so far for me. Obviously, I would have thought twice if I had to pay for a brand new one because it is still an older technology with the risk of being discontinued. I talked to Dell, and they're still selling it, but they're not promoting it. They're promoting another line of products right now for hyper-converged, which are much more expensive.

    What other advice do I have?

    VRTX is pretty much an enclosure with power, storage, and other central features. The blades evolve over time because this is a model that was available almost for the last ten years. Initially, the blades were older processors, and they have evolved but not a lot. Just the components have been updated as time passed on. It is a very good solution for a small business because it is cost-effective. It is small, and it can be configured as a tower, so you don't even need a rack, although it's not the best way to use it. It is a 4U unit, so it's not that big, and it can pack a pretty good punch for that size.

    For customers who want to have the best computing power available for the least cost, I would recommend it, even today. I would recommend obviously dealing as much as possible with Dell. You can also look at the secondary market, refurbished or used market, but obviously, some companies will never go there just because it is not their policy to do it. They don't want to accept the risk. It is a good, proven solution from what I've read. I'm happy with it. It is way less expensive than other alternatives out there, but it has to be the right fit for the company. The company has to make sure that they're going to be happy with it.

    This was a bit of a special project for me. It was for a company that's very cost-conscious. It is a startup. Obviously, this year has been a crazy year for everybody, so they didn't want to be too courageous. It was an opportunity to buy a unit at a very good price. The risk was minimal, and we were quite surprised at the quality and what we could do with it, given the price. It was a very interesting purchase.

    I would rate Dell PowerEdge VRTX a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1362099 - PeerSpot reviewer
    Software Engineer at a comms service provider with 51-200 employees
    Real User
    Top 5Leaderboard
    Easy to setup, reliable, and the virtualization is good
    Pros and Cons
    • "We were satisfied after we upgraded to a professional next-day on-site support."
    • "It would be better to have a compact version of this solution for customers that have a small office and don't require a proper data center with power or an industrial type HP."

    What is our primary use case?

    The primary use case is for virtualization.

    What needs improvement?

    There is a different product that we would like to explore from Dell. The project that we are currently working on requires us to replace all PowerEdge with VxRail.

    The depth of this solution is quite lengthy, and it's very deep. 

    I understand that 1U is the smallest size, but the depth is quite lengthy. You can have a model that is still 1U and inside you will have a large motherboard for dual processors, and dual power supplies. 

    It would be better to have a compact version of it for some customers that have a small office and don't require a proper data center with power or an industrial type HP.

    For how long have I used the solution?

    I have been using Dell PowerEdge VRTX for three years.

    What do I think about the stability of the solution?

    Dell PowerEdge VRTX is stable.

    What do I think about the scalability of the solution?

    We are not scaling it. They are not clustered, they are mostly independent.

    We have 60 employees in our organization.

    How are customer service and technical support?

    For us, technical support is excellent.

    Support is thorough and the next business day they are on site.

    Previously, they had onsite support after remote diagnostics. It was quite difficult for us because we had to do all of the diagnostics before a Dell engineer would go onsite.

    The remote diagnosis can take days or weeks, but for professional support with the next business day on-site, the next business day we receive an engineer for an evaluation. If it's critical they will attend.

    We were satisfied after we upgraded to a professional next-day on-site support.

    Which solution did I use previously and why did I switch?

    Previously, we were working with HPE, and an IBM server. 

    We chose to go with Dell because the price is more competitive. Also, support in all regions is costly. 

    How was the initial setup?

    The initial setup was straightforward.

    The installation is easy, but it can take 30 minutes to deploy, depending on the configuration, and whether you are using it for bare-metal or for virtualization.

    We are a team of three system admins to maintain and deploy this solution.

    What about the implementation team?

    We did not use an integrator or reseller. I complete the implementation by myself.

    What's my experience with pricing, setup cost, and licensing?

    We are renewing the support and we are purchasing the license for the software.

    What other advice do I have?

    We are currently evaluating Dell VxRail. In order to improve the utilization of the server, then we need to move on to VxRail.

    I would recommend this product to anyone who is interested in using it.

    I would rate Dell PowerEdge VRTX a nine out of then.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1231155 - PeerSpot reviewer
    Senior Network Admin at a educational organization with 501-1,000 employees
    Real User
    Top 20
    Space saving and simplifies management, but the web-based interface is slow and difficult
    Pros and Cons
    • "The most valuable feature is the combined management in one box."
    • "Management of storage and networking is web-based, slow, and difficult."

    What is our primary use case?

    This is an all-in-one device for a branch office. It includes servers, storage, and networking all in one box so it saves rack space. You don’t need to buy all of the components separately, so you don’t need to spec network cards, storage, or server devices.

    We used it to take over a Dell cluster of servers and a Dell EMC SAN solution.

    How has it helped my organization?

    Using this solution has lowered costs by including SAN storage, networking, and servers all in one chassis. We used to have half a rack taken with clustered servers, storage devices, and network switches. All that is now consolidated into five U high with four Blade servers and 6 TB of SAN storage in one box.

    Management is by web interface which means one place for all configuration.

    What is most valuable?

    The most valuable feature is the combined management in one box. It is space-saving, and in fact, you can have four Blade servers in one box, all sharing the same storage and network card.

    A 10 GB network card is a must.

    The Pro Support is very good and helped me with one of the servers when a network card stopped working. Re-installing the server fixed this problem.

    What needs improvement?

    Management of storage and networking is web-based, slow, and difficult. I would like a Windows application to manage this instead of using the web interface.

    My Dell account manager promised to help me with setting it up, but after buying it, he was nowhere to be seen. Didn’t call me back, didn’t take my e-mails. So you are pretty much on your own with setup. Luckily there a lot of people who have already done the same setup, so I was able to follow their guides.

    For how long have I used the solution?

    I have been using this solution for seven years. No problems except 1 disk died a few years ago.

    Now it's ready to decommission, it's out of support now.

    What do I think about the stability of the solution?

    This solution is very stable. Never had a problem with stability.

    The reliability is good. In five years I think only one disk has failed.

    What do I think about the scalability of the solution?

    We started with two servers but you could also move to four.

    Storage is pretty much full, so expanding the storage is not possible.

    How are customer service and support?

    Dell Pro Support is great, you always get through to someone who knows what they are talking about. They are helpful and they stay with your problem until it is resolved.

    Which solution did I use previously and why did I switch?

    Previously had separate servers, storage, and networking all from different vendors, which took up a lot of rack space and three different ways of managing. We wanted something that took less space, was easier to manage, and from a single vendor. Dell had that.

    How was the initial setup?

    The initial setup was a very steep learning curve. Dell did lend us a device for a week to test out before we bought it, but then almost accused us of stealing it after we returned it! Turned out, it had gone back to a different address than they expected.

    It took me about a week of reading Dell articles and other peoples' experiences before I had finished the setup. Not easy.

    What about the implementation team?

    I did everything myself. Dell offered help when we bought it, but that help never materialized. Our account manager was always too busy to return my calls or respond to my e-mails.

    What's my experience with pricing, setup cost, and licensing?

    Pricing is cheaper than buying three separate devices and then managing them separately. We bought a license for seven years.

    Which other solutions did I evaluate?

    No

    What other advice do I have?

    My advice is to ask Dell consulting to set it up for you. It took me about a week to get everything working as expected.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1231155 - PeerSpot reviewer
    reviewer1231155Senior Network Admin at a educational organization with 501-1,000 employees
    Top 20Real User

    No issues in the past year.

    reviewer1389849 - PeerSpot reviewer
    System & Infrastructure Specialist at a manufacturing company with 1,001-5,000 employees
    Real User
    Good technical support but needs better integration with other storage products and has a learning curve
    Pros and Cons
    • "We now find that the solution is quite stable."
    • "We've had general issues related to the solution being difficult."

    What is most valuable?

    The cloud is the solution's best feature.

    Technical support is great and very helpful.

    We now find that the solution is quite stable.

    What needs improvement?

    There's a learning curve. I'm learning some things every day about the clouds and infrastructure specifically in my company, and in the other company's webinars.

    Sometimes we have issues with storage. We end up googling answers.

    We've had general issues related to the solution being difficult. They are small issues, like connection problems or cable issues mostly.

    They could improve integration between other storage solutions.

    For how long have I used the solution?

    We've been working with the solution for more than two years. 

    What do I think about the stability of the solution?

    We've had some issues with storage, however, those have largely been dealt with and solved. We don't have issues with bugs or glitches. It doesn't crash or freeze. However, we sometimes face connectivity problems.

    What do I think about the scalability of the solution?

    I haven't tried to scale the product. I can't speak to how easy or hard it is to expand. 

    I'm not sure how extensive the solution is being used currently. We might increase usage in the future, however, I can't say for sure.

    How are customer service and support?

    We've had issues with support. We've contacted them about it and are working with them to try to resolve it. We're also looking for images on Google. Mostly, they have been pretty helpful.

    Which solution did I use previously and why did I switch?

    Ultimately, our managers chose the solution. I can't speak to what was used before or why they chose this product.

    How was the initial setup?

    We bought it from Dell and they set it up for us. We are just managing it. There may have been some issues with the initial setup. I wasn't directly involved. I can't exactly be sure.

    What's my experience with pricing, setup cost, and licensing?

    I don't have information about the licensing. I don't handle that aspect of the product.

    Which other solutions did I evaluate?

    I'm interested in looking into cloud options, however, our CEO is not ready to move off of on-premises products yet.

    What other advice do I have?

    We're using the converged infrastructure series.

    I'd recommend Dell. We know the Dell brand pretty well and can say that their support is good. There are professional engineers in their company. That's why we choose Dell.

    I would rate the solution at a five out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Support Director at Redcomputo Ltda
    Real User
    Good security an HCI with helpful technical support
    Pros and Cons
    • "The security is very good on the solution."
    • "The licensing can be difficult to understand."

    What is our primary use case?

    The solution is largely used for security purposes.

    What is most valuable?

    The security is very good on the solution. We feel very secure. The protection on offer is quite good.

    The product offers very good services overall.

    The HCI is very useful for us. 

    Technical support is very good. We find them to be helpful.

    What needs improvement?

    I'd like it f we could use HEI and CI capabilities. I've had a chance to look at the entire Edge portfolio, and I find those lacking in this solution.

    I sometimes have trouble translating the solution.

    The licensing can be difficult to understand.

    I'd like to have the capabilities to change the main dashboard a bit. It should be more flexible.

    How are customer service and technical support?

    We've found that technical support is a bit slow to respond. 

    However they ask a lot of questions, and they try to work through the issues. We tell them what is wrong and then they work to solve the problems so they don't exist anymore. It's very good.

    What other advice do I have?

    We are an implementor. We're a solutions provider and we partner with Dell. I personally work for sales.

    We handle various deployments, including on-premises, as well as private and hybrid clouds.

    Overall, we're quite happy with the solution. I would rate it at a ten out of ten overall.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Head Of Information Technology at Jekson Vision Pvt Ltd
    Real User
    Easy to use wtih good technical support
    Pros and Cons
    • "It is pretty easy to install."
    • "When we first started with this product, we had some difficulty with it."

    What is most valuable?

    This product is easy to use and should not be difficult for anybody.

    What needs improvement?

    When we first started with this product, we had some difficulty with it.

    For how long have I used the solution?

    I have been working with Dell PowerEdge VRTX for five years.

    What do I think about the stability of the solution?

    This is a stable product.

    What do I think about the scalability of the solution?

    This solution is scalable. There are five people in the company who are using it.

    How are customer service and technical support?

    The support is good.

    Which solution did I use previously and why did I switch?

    Prior to Dell, we were working with a solution from HP and we are still using it. We decided to keep both systems running. The biggest difference between these two solutions is the price.

    How was the initial setup?

    It is pretty easy to install.

    What's my experience with pricing, setup cost, and licensing?

    This product is more reasonably-priced than similar solutions by HPE.

    What other advice do I have?

    I would rate this solution a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user