Our primary use case is to decrease costs and prevent any security press on data. I'm an IT manager and we are customers of Databricks.
IT Manager: User Support at a financial services firm with 10,001+ employees
Great technology that helps us decrease costs
Pros and Cons
- "It's great technology."
- "A lot of people are required to manage this solution."
What is our primary use case?
What is most valuable?
I think what I value is more about the technology itself because you don't need to have too much knowledge to be able to use the solution.
What needs improvement?
I think we are using a lot of people to manage this solution. I'd like to see the people using this solution sharing their knowledge.
For how long have I used the solution?
We've been using this solution for around two years.
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Databricks
June 2025

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What do I think about the stability of the solution?
The stability is okay now although a month after the data load there was a limitation for the first time on the project. That sorted itself out.
What do I think about the scalability of the solution?
It's a scalable solution.
How are customer service and support?
We have a good connection with technical support.
What other advice do I have?
I think the point is that because we'll be working collaboratively in the future, internally and externally, we should compare experiences and exchange knowledge.
I would rate this solution an eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Chief Research Officer at a consumer goods company with 1,001-5,000 employees
Ability to work collaboratively without concerns regarding the infrastructure is very beneficial to us
Pros and Cons
- "Ability to work collaboratively without having to worry about the infrastructure."
- "Would be helpful to have additional licensing options."
What is our primary use case?
Our primary use case of Databricks is for advanced analytics. I'm the chief research officer of the company and we're customers of Databricks.
What is most valuable?
I think the features I like the most are the scalability of the solution as well as its ability to share. We work with multiple people on notebooks and it enables us to work collaboratively in an easy way without having to worry about the infrastructure. I think the solution is very intuitive, very easy to use. And that's what you pay for.
What needs improvement?
I'd like to see more licensing options for the solution, the availability of additional pricing tiers. I understand it's not easy to achieve because it's a kind of platform-as-a-service type of solution. If you wanted to be more specific about the parts, and what you might or might not need, then you could save some money, and go for a lower level. Of course, that would then mean you'd have to manage more configurations which, as a user, would make things more complex but it would be good to have that option. The pricing is not the cheapest but it's understandable because it's a very high-end solution and easy to use, there's a lot of complexity masked away.
I would like to see additional monitoring tools and, in general, anything that can improve visualization of data. I know it's not the main point of Databricks and there are other tools that can be used, but anything that facilitates the integration of Databricks with visualization tools could be really useful. Increasing data scalability would also be great.
For how long have I used the solution?
I've been using this solution for a year.
What do I think about the stability of the solution?
The solution has been very stable.
What do I think about the scalability of the solution?
Scalability of the solution seems very easy to achieve.
How are customer service and technical support?
We haven't had contact with technical support.
How was the initial setup?
The initial set was very straightforward because it's also in our Azure cloud so it was quite easy to set up and configure. Very intuitive.
What other advice do I have?
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Databricks
June 2025

Learn what your peers think about Databricks. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
Cloud Administrator at a retailer with 5,001-10,000 employees
A simple and stable solution that can help with business engineering
Pros and Cons
- "The solution is very simple and stable."
- "The tool should improve its integration with other products."
What is our primary use case?
We use the solution for business engineering.
What is most valuable?
The solution is very simple and stable.
What needs improvement?
The tool should improve its integration with other products.
For how long have I used the solution?
I have been using the solution for around two years.
What do I think about the stability of the solution?
I would rate the product’s stability a seven out of ten.
What do I think about the scalability of the solution?
I would rate the tool’s scalability a seven out of ten.
How was the initial setup?
The solution is very easy to setup. I would rate its setup a ten out of ten.
What's my experience with pricing, setup cost, and licensing?
I would rate the tool’s pricing an eight out of ten.
What other advice do I have?
The tool’s performance is great. I would rate it an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at MAQ Software
Integrates well, is scalable, and high availability
Pros and Cons
- "The most valuable feature of Databricks is the integration with Microsoft Azure."
- "Databricks can improve by making the documentation better."
What is our primary use case?
I am using Databricks for creating business intelligence solutions.
What is most valuable?
The most valuable feature of Databricks is the integration with Microsoft Azure.
What needs improvement?
Databricks can improve by making the documentation better.
For how long have I used the solution?
I have been using Databricks for approximately one year.
What do I think about the stability of the solution?
Databricks is stable.
What do I think about the scalability of the solution?
The scalability of Databricks is good.
We have approximately 500 users using this solution in my organization.
How are customer service and support?
I have not used the support from Databricks.
Which solution did I use previously and why did I switch?
We previously used Microsoft stacks. We chose Databricks because the processing power was better and it was a better fit for our use case.
How was the initial setup?
The initial setup of Databricks was not straightforward. We had to do trial and error and we learned as we went along.
I rate the initial setup of Databricks a four out of five.
What about the implementation team?
We did the implementation of Databricks in-house. The solution requires ongoing maintenance.
What other advice do I have?
I would recommend this solution to others.
My advice to others is for them to first do a small proof of concept and then see how it works out and then take it from there.
I rate Databricks an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co - Founder & Chief Data Officer -CDO at Data360
Allows us to automate the creation of a cluster, optimized for machine learning, and construct AI machine learning models for the client
Pros and Cons
- "Databricks allows me to automate the creation of a cluster, optimized for machine learning and construct AI machine learning models for the client."
- "There could be more support for automated machine learning in the database. I would like to see more ways to do analysis so that the reporting is more understandable."
What is our primary use case?
I use this for database machine learning, to construct different models for supermarkets, drug store management, and market involvement to identify business opportunities for clients.
We provide different statistical models and use different algorithms depending on the client.
I was a Lead Data Scientist in different companies. I implement data and build and optimize processes using machine learning techniques, aided by science and advanced analytics.
What is most valuable?
Databricks allows me to automate the creation of a cluster, optimized for machine learning and construct AI machine learning models for the client.
What needs improvement?
There could be more support for automated machine learning in the database. I would like to see more ways to do analysis so that the reporting is more understandable.
What do I think about the stability of the solution?
It's stable.
What do I think about the scalability of the solution?
It's scalable.
How are customer service and support?
I would rate technical support 4 out of 5.
How was the initial setup?
Setup isn't difficult. We used about 15 people for deployment and maintenance. We have data scientists and statisticians using this solution and doing different analyses.
What other advice do I have?
I would rate this solution 9 out of 10.
My advice is to use the different high analytics methodology, plan for the project, and recognize the different activities for the design.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
Chief Data Scientist at Ngenux
Effective integration, helpful support, and simple cloud implementation
Pros and Cons
- "Databricks integrates well with other solutions."
- "Databricks doesn't offer the use of Python scripts by itself and is not connected to GitHub repositories or anything similar. This is something that is missing. if they could integrate with Git tools it would be an advantage."
What is our primary use case?
We use Databricks for experimentation. For example, we do ML model building and training that is connecting to our data which resides in Azure. It offers very good integration with Azure. We've deployed some of our model inference tools in Databricks.
What is most valuable?
Databricks integrates well with other solutions.
What needs improvement?
Databricks doesn't offer the use of Python scripts by itself and is not connected to GitHub repositories or anything similar. This is something that is missing. if they could integrate with Git tools it would be an advantage.
Along with having connections to different databases for Git tools, adding libraries for easy access would be a benefit. As data scientists, we connect to different databases and different sources of data, having a library would be useful.
For how long have I used the solution?
I have been using Databricks for approximately one year.
What do I think about the stability of the solution?
The solution is stable. We did not face any downtime.
What do I think about the scalability of the solution?
Databricks is scalable. It operates three times faster than any of the other ecosystems which we have experimented on.
We have approximately five data scientists using this solution in my organization. We are a small company and as we grow, all our data scientists would be using this platform. We plan to increase usage.
How are customer service and support?
The technical support is good. We didn't need a lot of support. There were a few times we needed some help on how to do certain operations.
How was the initial setup?
The installation was straightforward because it is on the cloud. The full deployment took approximately one week.
What about the implementation team?
We did the implementation of Databricks in-house. It only requires one person for the maintenance of the solution.
What other advice do I have?
My advice to others wanting to implement this solution is to use a cloud environment. For example, we are using Azure with Databricks. It is much better than doing an on-premise implementation.
I rate Databricks an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Intelligence Coordinator Latam at a construction company with 5,001-10,000 employees
The capacity of use of the different types of coding is valuable
Pros and Cons
- "The capacity of use of the different types of coding is valuable. Databricks also has good performance because it is running in spark extra storage, meaning the performance and the capacity use different kinds of codes."
- "There would also be benefits if more options were available for workers, or the clusters of the two points."
What is our primary use case?
My company is a customer of Databricks. We use Data Science products for machine learning, engineering, and data preparation.
We have between five and eight people working on coding in Databricks. Indirectly, we have 1500 people consuming the data. We have plans to increase the usage of data bricks by 30% next year.
What is most valuable?
The capacity of use of the different types of coding is valuable. Databricks also has good performance because it is running in spark extra storage, meaning the performance and the capacity use different kinds of codes.
What needs improvement?
Databricks does not always have clear updates. Often we find an update in the tool but we are not really sure what has changed. We would appreciate better communication from Databricks. It could be in the form of a friendly warning that talks about the updates.
There would also be benefits if more options were available for workers, or the clusters of the two points.
For how long have I used the solution?
I have been using Databricks for two years.
What do I think about the stability of the solution?
Databricks is stable, however, we do find some errors and don't understand what has happened. Usually, they are resolved within a few minutes. I would say it is 95% stable.
What do I think about the scalability of the solution?
Scalability is really good.
How are customer service and support?
I have not had to contact Databrick's support other than through the deployment, which they helped a lot.
How was the initial setup?
The initial setup of Databricks is straightforward and simple. It is not complex because they provide a lot of documentation. The deployment was fast, it took less than three days with five people assigned to the task.
What about the implementation team?
We implemented in-house. It is difficult to find a good consultant or reseller for Databricks in Brazil.
What's my experience with pricing, setup cost, and licensing?
We pay monthly on a pay as you go plan.
What other advice do I have?
With Databricks, you may have a lot of devices. It is important to use each cluster for each kind of process and then not use the small clusters. Using the bigger cluster you will receive better performance and the use is closer and will save you money.
It is important to code it in parts because if you code it all in full you could find some problems with performance.
I would rate Databricks a 9 out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Architect at a tech services company with 10,001+ employees
Facilitates robust solutions through collaboration but non-SQL users may struggle
Pros and Cons
- "I like the ability to use workspaces with other colleagues because you can work together even without seeing the other team's job."
- "Anyone who doesn't know SQL may find the product difficult to work with."
What is most valuable?
I like the ability to use workspaces with other colleagues because you can work together even without seeing the other team's job. So you can create a robust solution by working together with other professionals.
What needs improvement?
One area for improvement would be that anyone who doesn't know SQL may find the product difficult to work with. It would also be useful to have a remote support team inside Databricks, which would collect and analyze user feedback.
For how long have I used the solution?
I have been using Databricks since 2018.
How are customer service and support?
I had a little trouble with customer support but this was solved.
How was the initial setup?
The initial setup was a little complex because it was a new architecture for the customer, so there was nothing to compare it to in order to accelerate the project. This meant the deployment of the first project using Databricks took almost nine months and the second took almost a year.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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