D-Link Wireless Room for Improvement

Sivakumar V - PeerSpot reviewer
Systems Manager at Tata Institute of Social Sciences

D-Link Wireless needs to scale up its support services since I did not get an immediate response when I contacted them. It is important to note that the product's technical team could provide me with the solution I wanted.

The support offered by the product needs to be faster with better technical personnel.

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MichaelNdwiga - PeerSpot reviewer
IT Business Support Officer at cityeyehospital

I think that something is to be improved. The controller visibility of the solution, which is used to control the device information, needs to be improved. The only issue is with the controller visibility of the devices connecting to the network.

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JO
Solutions Architect at Mainone Cable Company

We've had issues with the 150MG and 300MB dongles. Users will see there is Wi-Fi and connect. We have to use the D-Link card to supplement the wireless card. The 300MB works okay but the 150MB is not working well for us.

The solution should offer wireless controllers.

The solution needs to add centralized management that could be available on the cloud so that managers can manage it from anywhere in the world.

The solution doesn't have hotspots. Users can't set it up so that visitors can log in via Facebook or social media as they can at, for example, airports. D-Link should include hotspots that offer integration with social media. That way, visitors don't need to be asking people for passwords. They can just use Facebook. 

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Buyer's Guide
D-Link Wireless
March 2024
Learn what your peers think about D-Link Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
PK
Manager/S&T at NHSRCL

The tool's technical support can get difficult sometimes. We got a technician only after complaining for 10-15 days. The tool's technicians need to be made available everywhere. 

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JC
IT head at Ficobank

The solution's performance could be improved.

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Md. Al Imran Chowdhury - PeerSpot reviewer
Cyber Security Analyst at Link3 Technologies

The performance offered by D-Link Wireless can be a bit problematic at times, owing to which it is an area that can be considered for improvement.

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VamsiKrishna2 - PeerSpot reviewer
Software Trainee at Eidiko

The stability could be a bit better.

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MOhammadHasan - PeerSpot reviewer
Associate Project Manager at Alchemy Market Research

D-Link Wireless’s stability needs improvement.

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DK
Pre-Sales Engineer at Pluton ICT

Overall, we would like to be informed of all the features that this solution offers and be offered learning opportunities. What way, we can offer the full suite of features to our customers. 

In future, it would also be good to have a switch within D Link that works as well as the Cisco 9200 Switch.

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AH
IT Admin at a educational organization with 51-200 employees
  1. Password restriction: Sometimes we set a password and it uses that password but, after some days/months, the password gets changed and a few laptops still use old the password while a few use the new password. The password restriction option needs to improve.
  2. Its interface and support system need much improvement. Sometimes, when we use the interface to reset the password and configure SSIDs, or some other changes, the "Save" option does not show and we have to go to some internal setting and then we can "save" the setting. The “Save” option must be in front of or below of the settings.
  3. Support system: Sometimes we urgently need help from the support center and ask for help many times. Either the call does not connect or it connects after a very long time. Also, at times we do not get proper support from the support Engineer.
  4. Sometimes we configure the SSID with a password but the same AP shows two WiFi connections with the same SSID name (one is protected by a password and another one give access without a password).
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SB
Head of Service Delivery at Agmatel

It would definitely help if we had more advanced features for distributing bandwidth.

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IQ
Branch Manager at a tech services company with 201-500 employees

The cloud managed solution needs improvement, and they should focus on the SD-WAN segment with regard to integration.

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VC
Presales Solutions Architect at a tech services company with 201-500 employees

D-Link has some catching up to do in terms of advancing and improving its technology. For example, the bigger OEMs like Cisco, Juniper, and Aruba all have more advanced systems coming up.

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Buyer's Guide
D-Link Wireless
March 2024
Learn what your peers think about D-Link Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.