Cortex Cloud by Palo Alto Networks Reviews

The solution helps me to understand misconfigurations in AWS or Azure cloud environments. It detects misconfigurations, suggests remedial actions, and helps identify vulnerabilities across cloud platforms. It provides action recommendations for CVEs against particular vulnerabilities.

The tool offers features powered by AI/ML, which allow me to anticipate potential issues and reduce the need for additional efforts. AI/ML aids in anticipating remediation for misconfigurations and vulnerabilities, and automatic remediation can be easily configured.

Some aspects of the GUI can be confusing and make it difficult for me to find certain options or navigate where needed.

I have been using Cortex Cloud by Palo Alto Networks for about one year.

I have not faced any latency or service-related issues. It provides results in real-time analysis without any glitches.

Palo Alto Networks offers good support globally. If local Indian support cannot resolve an issue, global tech support aligns promptly within the agreed SLA.

The solution provides a good ROI, especially for regular customers, offering discounts for three-year licenses and value in add-on features at reduced rates or free of charge.

The solution is costly, with high-end capabilities suitable for enterprises. It is less affordable for startups or small-scale vendors.

I evaluated Palo Alto, SentinelOne, and other security solutions.

Overall, Cortex Cloud by Palo Alto Networks is a technically strong product, and I rate it ten out of ten. I recommend it due to its strengths in security management.

I usually recommend Cortex Cloud by Palo Alto Networks to enterprise customers and government customers, as these companies vary based on the service provider they choose, which is offering services to particular markets, including BFSI, manufacturing, healthcare, and energy sectors, apart from telecom, which already has some solutions implemented.

The most valuable features I have found in Cortex Cloud by Palo Alto Networks are those that we provided to customers in a stock environment, as we have done some POCs and tried to check how it can help different organizations, and this same solution has been positioned for multiple customers.

I would describe the experience with Cortex Cloud by Palo Alto Networks' detection coverage in MITRE ATT&CK evaluations as quite comprehensive based on the couple of POCs we have conducted, and I do not find any challenges with the solution, especially when a customer has a mixed environment of cloud and on-prem, as it can quickly check on the configuration side.

I do not have much information about Cortex Cloud by Palo Alto Networks' cloud runtime security in terms of stopping attacks in real time, but it is essential to consider data at rest, in motion, and in use, and to address vulnerabilities through a complete data lifecycle perspective, ensuring data flows securely and applications communicate safely.

In my opinion, Cortex Cloud by Palo Alto Networks can be improved by addressing forensic information collection and storage, although I cannot suggest specific things right now, based on what customers might need.

I would like to see additional features for Cortex Cloud by Palo Alto Networks in the future, focusing on forensic capabilities and complete CNAPP solutions addressing Kubernetes and container-related challenges, as I see room for improvement in these areas compared to competitors such as Wiz.

Overall, I have been working with Palo Alto products for approximately five to six years.

I rate the technical support by Palo Alto as good, especially on the technical front, and I would fairly rate it as a nine out of ten.

Positive

I have been working with Cortex Cloud by Palo Alto Networks for a short time since I shifted from my previous company, where we were selling this solution to customers, and we have just applied for this partnership with Palo Alto as of now.

The initial setup and configuration of Cortex Cloud by Palo Alto Networks are easy to find out, especially relating to your CI/CD pipeline, but gaps exist as environments are virtualized and containerized, and many are shifting applications to microservices architecture, with customers needing to understand security requirements for their environments.

I evaluate the effectiveness of Cortex Cloud by Palo Alto Networks' behavioral threat protection and anomaly detection features as good, but we need to ensure there are no false positives and that we require fewer resources to manage, with Palo Alto providing valuable information that can address issues proactively.

I assess Cortex Cloud by Palo Alto Networks' AI and automation features in detecting and responding to high-risk threats by stating that we must align everything with the business, including critical aspects, risk analysis for any company, and various compliance standards, so that focus can be placed on risks from a governance perspective.

The integration of Cortex Cloud by Palo Alto Networks with other products and compatibility with other systems includes the potential to use its solutions while also integrating with others, which could holistically improve the offering and check what is doable.

I rate this review an eight out of ten overall.

The major use cases for Cortex Cloud by Palo Alto Networks include protecting customers and vulnerability management, which I believe is a good solution.

As both a reseller and user, the positive aspects of Cortex Cloud by Palo Alto Networks that I would mention are the good reporting and its easy-to-use interface.

Cortex Cloud by Palo Alto Networks does help reduce manual tasks in security processes, as I configure it, set it up, and as long as I'm monitoring and checking it, there isn't a lot of additional work to put in.

The unified data setup in Cortex Cloud by Palo Alto Networks does help streamline security intelligence efforts.

The negative aspects or areas for improvement in the product include the fact that the cost might be a bit high, which challenges commercials, but not technically.

The areas I think could be improved in this product include some possibilities, but I cannot specify exactly what could be improved.

My impression of Cloud Runtime Security in stopping attacks in real-time is that I have never had an issue where it has let something through, causing an outage or concerns to the customer, so it does what it says it will do and there are no complaints.

For stability, scalability, mean time to response, and potential incident investigation improvements, I would give it a nine or probably even a ten, as the time to respond is pretty good and I have never encountered a scenario where we have not been able to respond quickly.

Regarding the technical support from Palo Alto Networks, I think it is actually pretty good and I would probably rate it an eight. We have been pretty fortunate in regards to the support, having a long-term partnership that grants us priority support, and my team is experienced with the solution, so the learning curve has been quite low for them. The dashboards provide pretty good visibility, but there could be more the platform could do in regards to remediation.

Positive

In mentioning some pros and cons between Cortex Cloud by Palo Alto Networks and some competitors, I think the interface is easy to use, especially compared to solutions from IBM, which are complex, hard to manage, and hard to configure, whereas I find Cortex Cloud by Palo Alto Networks a lot simpler to manage with a clear, concise interface.

From a technical standpoint or pricing, Cortex Cloud by Palo Alto Networks is a stronger solution in the market at the moment compared to other products from ConnectWise or Symantec.

Regarding AI features, I do not know anything about the AI features on Cortex Cloud by Palo Alto Networks that I am aware of.

In evaluating detection coverage in a MITRE ATT&CK evaluation regarding protection, I think Cortex Cloud by Palo Alto Networks has a larger threat protection landscape than its competitors, making it probably a strong solution in its market.

In terms of effectiveness, the behavioral threat protection and anomaly detection features in Cortex Cloud by Palo Alto Networks have received no complaints from the customers I have put it through, so I think the answer to that question is strong.

Cloud Security Ops Dashboard does impact cloud security posture monitoring, as it provides strong visibility, making it a lot easier to view, and I think it reduces the time spent navigating the solution.

Regarding improvements in incident close rates with the adoption of the product, I am not certain. I did not have visibility into the close rates beforehand, so I cannot say what improvements it has brought in.

Regarding AI features in the product and potential new features needed, I would not know how to differentiate between a product that presents findings based on what it has seen versus one that uses AI, but from my understanding, I have not potentially used those features yet. It could be using a different engine powered by AI, and I would not recognize it, but it is hard for me to answer that question clearly.

I would rate this solution a nine overall.