We primarily use it for metrics and reports.
Senior data engeneer at a manufacturing company with 11-50 employees
Easy to use with good UI and a nice look and feel
Pros and Cons
- "A non-tech person can easily get used to it."
- "It's been absolutely brilliant, I would say."
- "Maybe they could make it more user-friendly."
What is our primary use case?
What is most valuable?
It's been absolutely brilliant, I would say. It’s so easy to use and the UI and look and feel are great.
A non-tech person can easily get used to it. Obviously, a tech person finds it more useful and more helpful. However, even for analysts, or maybe some business person who just wants to see some metrics or reports, it is also helpful for them. It's pretty easy, quite useful.
The extensiveness of how we can drill down deeply into each and every index, each and every metric, is quite helpful. The drilling down and the detailed processes are aspects that I really like.
What needs improvement?
I couldn't find anything lacking. It's pretty much perfectly put together. From my side, I don't have any notes as of now for any improvements.
Maybe they could make it more user-friendly. Errors should be shown in terms of text.
For how long have I used the solution?
I’ve used the solution for more than two years.
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What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches. Its performance is good and it is reliable. It doesn’t crash or freeze.
What do I think about the scalability of the solution?
We have 600 to 700 people using the solution currently. It's mainly for the engineering department; for example, back-end engineering uses it a lot.
You can scale it up to as much as you need. They have their hard limit of one billion records, as an example; however, if you want to scale it, you can scale it quickly. There is no external effort you need to put in.
We likely won’t increase usage. We are pretty much okay with the users and the older system we have right now. We are already using it extensively for our alerting and reporting systems and everything.
How are customer service and support?
Technical support is fantastic. They are happy to come on a Zoom call, or a required Teams call, or whatever. They can help you one-on-one. They have chat support systems, yet they are happy to get on the call at any time. I really appreciate their effort in that sense.
Which solution did I use previously and why did I switch?
Before this, we were using Sumo Logic. It's in line with CoreLogix, however, CoreLogix is much better than them. They have more options and the UI is also easy to use.
How was the initial setup?
The initial setup was straightforward. They have their own dedicated person who will help you if you need any help. The support team has their chat system as well. They have their live chat that can help you if you need them. It's pretty easy to use. You just you have to install one agent, and then it's pretty smooth from there.
The deployment itself hardly took a couple of hours.
What about the implementation team?
They have their own team, if you need their help, they can help you.
What's my experience with pricing, setup cost, and licensing?
I'm more often on the technical side. Licensing is done by the business team and then the legal team. I don't have any idea what the costs are.
What other advice do I have?
We are just end users.
I'm using the latest version of the product. They recently made changes in their UI almost six months ago. I'm using the latest version only.
Its deployment is basically third parties services. They have their own setup. They will create your account, and then you go there.
I’d recommend the solution to others. It'll be definitely easier for debugging, error tracking, reporting, and all those other tasks. It will definitely help.
I’d rate the solution nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Dëvóps Engineer at a tech company with 51-200 employees
It saves us the need to actively tune and dig deep into our logs, which is something we have to do with other log management solutions.
Pros and Cons
- "Coralogix saves us the need to actively tune and dig deep into our logs, which is something we have to do with other log management solutions, and is a genuine time saver due to its smart capabilities."
- "As a relatively new product, there are some rough edges yet and your mileage may vary."
What is most valuable?
Coralogix is a next-generation log analysis engine.
This is a relatively new product but it's been easy to deploy and shows lots of value on our environment.
How has it helped my organization?
Coralogix saves us the need to actively tune and dig deep into our logs, which is something we have to do with other log management solutions. It's a genuine time saver due to its smart capabilities
What needs improvement?
As a relatively new product, there are some rough edges yet and your mileage may vary. I still give it a 10/10 though.
What was my experience with deployment of the solution?
No issues detected so far.
What do I think about the stability of the solution?
There's some roughness around the edges.
What do I think about the scalability of the solution?
No issues detected so far.
How are customer service and technical support?
Customer Service:
It's above and beyond what I would expect.
Technical Support:It's above and beyond what I would expect.
Which solution did I use previously and why did I switch?
Splunk
How was the initial setup?
It was extremely quick.
What's my experience with pricing, setup cost, and licensing?
We're using the free plan.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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