We performed a comparison between TitanHQ SpamTitan and Trend Vision One - Cloud Security based on real PeerSpot user reviews.
Find out in this report how the two Anti-Malware Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The spam filtering is the most valuable part. When we first started using it, 15 years ago, there weren't many solutions that worked well, were user-friendly, and powerful."
"If all you have is a solution that looks at every piece of email and applies the same types of rules, you don't get a very smart solution. Whereas, if you can do it per mailbox or per domain, like you can with SpamTitan, that means you are effectively able to configure it almost per-user, which is great."
"SpamTitan has absolutely helped to improve our spam catch rate, as well as our false positive rate."
"The solution is not hard to manage."
"The encryption feature seems to be the most useful. We didn't have a convenient option for it previously, and having the capability to encrypt from within the message nearly seamlessly is a benefit to us."
"It is very simple to use. For our client, we set it up as a cluster. That is one of the benefits. You can eliminate single points of failure. We use it in a cluster in the environment where there are two gateways. Thus, if one fails, the other one keeps taking over without any disruption."
"We have just one place to go and look at things, which makes it a lot easier for us. Our users like the fact that it is granular when they look at it. Some guys are really proficient in certain areas and this lends itself to that, which is good. They can then learn the other parts that they didn't have when we were on other systems. You can just log into the back-end and can see everything or whatever you want to see. If you need to actually go through the email and look for one to release, it is easy to find."
"Among the features that led us to choose SpamTitan are the ability to lock down, the multiple layers of security they have built into it, the ability to scrub inbound and outbound, as well as higher-level SPF and DMARC capabilities that were not really built into our previous product."
"Detection response and cloud conformity are valuable features."
"Virtual patching is one of the key features, which is executed with their IPS."
"I like the conformity and workload security modules. Workload security is all about intrusion detection and prevention. Trend Vision One - Cloud Security has behavioral rules that are auto-populated based on organizational structure. That's one aspect that we liked most."
"The product helps us understand our environment better."
"The most valuable features are intrusion prevention and anti-malware capabilities."
"The security is good."
"Trend Vision One - Cloud Security does not utilize a lot of resources which allows our users to keep working even during a scan."
"It has the best EDR functionality for cloud and typical endpoints."
"The quarantine report frequency could be better."
"They need to keep up with the latest technology and add new features as they arise, e.g., artificial intelligence, new and improved updated lists, or new ways of tracking spam. They need to just keep up so the product is effective. Because, if all of a sudden viruses or spam starts getting through, then we might have to look at something else. However, so far, it has kept up and done a great job. So, we are happy."
"Its GUI can definitely be improved. As the administrator of the product, the GUI isn't very logically built. If you need something, you don't have one menu where you can say, "Well, this relates to our customers," and manage everything for your customers in that interface. The naming and placement of some of the menus need improvement. For example, if I'm looking for a log to take a look at what has passed through the filter of a specific customer, I get these ZIP-packed files that I can't use for anything. I have to look under history instead. The naming of some of the features is off by a lot."
"The product's GUI, dashboard, and speed could be better."
"The report comes out every morning. If a valid email gets blocked, I won't know about it until the next morning unless I log into the system to check, but it's quite a bit of work. Some users have requested that they get the report more often than once a day. If someone booked an airline flight or something that's time-sensitive and it gets blocked, they wouldn't find out until the next day. By then, it's probably too late. They would like notifications more often than once daily."
"I wish there would be less false positives."
"They can increase some of the reporting around user logins. In order for us to make that determination, we have to pull down reports. They could make it a bit easier."
"I would also like to see SpamTitan improve on its antivirus software. I believe they're using Bitdefender and ClamAV. A problem with them is that they sometimes miss Trojans and malicious sites. We have internal antivirus software as well, and when we receive emails we see that our local antivirus software has found Trojans in them."
"The initial setup can be complex for the inexperienced."
"The dashboard should be a bit more intuitive."
"The local agent should be able to show more logs. At present, the logs are only available from the web console and not from the local agent."
"The pricing can get high."
"Trend Vision One - Cloud Security should address threats automatically without having user input."
"The product could use a little bit of automation."
"Trend Vision One - Cloud Security seems to have a preference for AWS Cloud over Azure and would be improved by focusing equally on both."
"There are also some loopholes because it's a new product that they have recently migrated to the cloud. We do see some issues with the policies we have assigned when it comes to a particular account. There are some issues with system support, such as a particular server kernel version that is not supported."
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TitanHQ SpamTitan is ranked 4th in Anti-Malware Tools with 77 reviews while Trend Vision One - Cloud Security is ranked 7th in Anti-Malware Tools with 17 reviews. TitanHQ SpamTitan is rated 9.0, while Trend Vision One - Cloud Security is rated 8.6. The top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". On the other hand, the top reviewer of Trend Vision One - Cloud Security writes "We can quickly deploy cloud conformity, provides good visibility, and control". TitanHQ SpamTitan is most compared with Microsoft Defender for Office 365, Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Sophos Email, whereas Trend Vision One - Cloud Security is most compared with Microsoft Defender for Cloud, AWS GuardDuty, Check Point Harmony Email & Collaboration, Prisma Cloud by Palo Alto Networks and AWS Security Hub. See our TitanHQ SpamTitan vs. Trend Vision One - Cloud Security report.
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