We performed a comparison between Symantec Data Loss Prevention and Zscaler DLP based on real PeerSpot user reviews.
Find out in this report how the two Data Loss Prevention (DLP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The incident response capability has been instrumental in mitigating potential data loss."
"The features I like most about this solution is the endpoint modules because it gives us the protection we need."
"It can prevent copying and encoding of HTTP data to various sites like Google, and Webex."
"DLP's most valuable feature is compliance."
"All of the features are really important, including DLP for the OCR and endpoint. It will be all of the combined features that will give you the strength to control the data. Every feature has its own uniqueness, different control and will help you to protect the data."
"The most valuable feature of Symantec Data Loss Prevention is the ease of modification."
"With respect to the amount of intelligence that they have with respect to how they formed the DLP solution, for example, exact data matching. If you compare Forcepoint with Symantec, Symantec is more sophisticated than Forcepoint."
"There's only one policy needed to implement for all channels."
"The policies are very easy to implement."
"The UI is easy to use."
"The most valuable aspect of Zscaler Cloud DLP is its automatic DLP feature."
"The product’s most valuable features are inbound and outbound scanning and API control."
"On DLP terms, Zscaler Cloud DLP ensures that data doesn't go outside of the organization. So on the network level, Zscaler does a pretty good job."
"The product’s most valuable features are data discovery, activity control, and zero trust exchange."
"Zscaler Cloud DLP provides you with basic DLP features that you get out of the box such as keywords, regular expressions, and data identifiers, for example, your social security numbers, and credit card numbers, with everything built into the product, so you can directly use those features within the policies. You don't need to create it from scratch, and to me, this is the biggest benefit of Zscaler Cloud DLP. You have a lot of templates to choose from in the solution, rather than having to create templates from scratch or reinvent templates."
"As a cloud-based service, it is very easily implemented."
"They could improve the predefined reports because they don't have much information. We would like detailed reports."
"Sometimes setting up the solution can get a little tricky because it would depend on your internal infrastructure. For example, you have to connect the Symantec Data Loss Prevention platform and you need to integrate it, so that could make the process somewhat difficult."
"I would like to see changes to the analytics."
"Technical support is pathetic."
"We're not sure if there was an issue or a bug on the system recently because as of right now if someone sends out a compressed encrypted file, the DLP won't scan it."
"They need to expand the channels they check."
"Since being acquired by Broadcom, the support has really degraded for small and medium enterprises."
"The upgrade process is convoluted. The server and database software must run in line with third-party providers like the Oracle database. If an Oracle database reaches the end of its life, then servers must be decommissioned, and you need to bring new servers online. When the maintenance packages are deployed to the management server, they don't get pushed to the detection servers. Each detection server must be manually installed rather than automatically made from a single server. If it's a large enterprise, you need to manually install it or use a GPO or some other technology, which I never use."
"There aren't really any missing features that I have witnessed."
"The product must allow users to check logs for an entire year in the local console."
"We have issues with the tool's maintenance and networking. It should be able to work in offline mode as well."
"Price-wise, it is a costly product and it should be reduced."
"Another area of improvement is implementation through non-client connectors. The solution can be implemented in two ways. One uses the back file; the other one uses client connectors. So the client connector is pretty fast, but when it comes to non-client connectors and procedures, it's kind of delayed and slow."
"In the next release, I would like to see RE2 Regex supported."
"There could be a feature to view the VPN tunnel activities in terms of configuration."
"The only issue with Zscaler Cloud DLP is that it only gives you DLP protection from web traffic, which is flowing out, while a full-blown DLP solution such as Forcepoint or Symantec gives you DLP coverage for multiple channels. Zscaler Cloud DLP doesn't give you coverage for email, fax, and USB channels, and this is the only challenge or room for improvement in the solution. It's just an extension on top of what you're buying on the proxy, so it's just an added layer, and it doesn't cover DLP on a very broad level. I'm unsure if Zcaler is in the business of competing with a full-blown DLP solution, and if there's a plan to expand the features of Zscaler Cloud DLP beyond the web channel because you'll have to deploy a full-blown agent for it. I'm unsure if this is on the cards because the solution is just an added layer that you get with your proxy. I've asked the Zcaler team whether there's a plan to go full DLP in the future, but I didn't get a positive response. There isn't any feature I'd like added to Zscaler Cloud DLP currently, because anything you could think of that should be in cloud or SaaS solutions is already there, except for machine learning, as it's the only functionality that seems to be lacking in the solution. Machine learning is an additional policy available in other DLP solutions in the market, but my team didn't find it in Zscaler Cloud DLP."
More Symantec Data Loss Prevention Pricing and Cost Advice →
Symantec Data Loss Prevention is ranked 3rd in Data Loss Prevention (DLP) with 53 reviews while Zscaler DLP is ranked 4th in Data Loss Prevention (DLP) with 15 reviews. Symantec Data Loss Prevention is rated 8.0, while Zscaler DLP is rated 8.6. The top reviewer of Symantec Data Loss Prevention writes "Consitent, accurate, and simple". On the other hand, the top reviewer of Zscaler DLP writes "Provides a range of security measures to protect network traffic". Symantec Data Loss Prevention is most compared with Microsoft Purview Data Loss Prevention, Forcepoint Data Loss Prevention, Digital Guardian, CoSoSys Endpoint Protector and Trend Micro Integrated Data Loss Prevention, whereas Zscaler DLP is most compared with Microsoft Purview Data Loss Prevention, Forcepoint Data Loss Prevention, CoSoSys Endpoint Protector, Varonis Platform and Digital Guardian. See our Symantec Data Loss Prevention vs. Zscaler DLP report.
See our list of best Data Loss Prevention (DLP) vendors.
We monitor all Data Loss Prevention (DLP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
