We compared SentinelOne Singularity Complete and Trend Micro Cloud App Security based on users' reviews in six categories. We reviewed all of the data, and you can find the conclusion below.
Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. Trend Micro Cloud App Security is known for its wide range of intelligent features, including sophisticated data loss prevention and advanced email protection.
Room for Improvement: SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. Trend Micro Cloud App Security users have suggested that the policy settings should be improved. They also want better support for file attributes in the DLP module and improved admin management for multiple instances.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. The setup for Trend Micro Cloud App Security is simple and can take anywhere from 15 minutes to a few days. It requires two technical individuals for maintenance and deployment.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Some users said they were satisfied with Trend Micro Cloud support, while others said there was room for improvement.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. Trend Micro Cloud App Security is relatively expensive, requiring a yearly subscription and extra charges for implementation packages or professional services.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements. Trend Micro Cloud App Security provides a solid ROI by successfully analyzing and stopping harmful emails.
Comparison Results: SentinelOne Singularity Complete is considered a comprehensive, dependable solution with advanced features, such as the ability to reverse ransomware encryption. Users also praised its painless setup process and responsive customer support. At the same time, Singularity Complete received mixed reviews for pricing. Users also asked for better reporting and AI/ML capabilities. Trend Micro Cloud App Security stands out with its unique DLP features, excellent email protection, and strong URL detection. On the other hand, some users have said that the price of Cloud App Security is a little steep, and others said the support could be better.
"The fact that SentinelOne is actively looking for threats and runs them against the hash on the Internet to determine if they are malicious or not, is what takes it to the next level compared to other antivirus products."
"The solution offers excellent detection and integration capabilities."
"SentinelOne Singularity Complete has a valuable feature that allows us to install the agent on every endpoint and extract all asset information for reporting purposes in our live inventory."
"The setup is very straightforward."
"The offline protection offered by SentinelOne Singularity Complete for my devices is valuable."
"The tool deletes the problem-causing process and prevents issues."
"The deep visibility is really important for us. With it, we can really look deep into some of the incidents."
"SentinelOne is very simple to install and very simple to manage. It's very aggressive, so it does protection well, and it seems to be stopping attacks that other solutions cannot."
"Our business emails are very important and Trend Micro Cloud App Security has provided a high level of protection. Additionally, there are updating the solution frequently."
"Trend Micro Cloud App is easy to use and easy to install."
"Trend Micro has DLP features in it, which separates it from other solutions."
"The most valuable feature of Trend Micro Cloud App Security is its stability across all platforms."
"Dependable with ease of integration with other security products."
"The initial setup is pretty straightforward."
"It has more intelligence features than other vendors."
"The solution is easy to integrate."
"It would help if they could get all the relevant threat information, the related events, in one place. Currently, we need to go to a number of places and do research. If they could have it all in one place, that would help investigations."
"Singularity's reporting isn't that great. The dashboards could be more customizable. It could be better integrated with other tools. SIEM tools provide better feeds. Singularity is a separate product altogether. It does not give enough information to integrate with different solutions to correlate better."
"SentinelOne is causing a problem with the data service that causes one of our applications to crash randomly. We're still looking for a permanent fix, but we have implemented a temporary workaround that excludes that application from the scan."
"There is not much flexibility in terms of policy fine-tuning. We can turn it off or turn it on, but, there's nothing much else to do. Everything is predefined. It's good in a way, but you don't get much flexibility if you want to do something particular."
"Deployment strategy for large organizations that do not use active directory (AD)."
"I would like SentinelOne to add a threat-hunting report and more UEBA features. They could add more SIEM functionality. It would be nice to have the ability to easily drag all the logs from the agents, so there's no need for multiple agents installed on the endpoint."
"The setup process could be improved."
"I would appreciate seeing the browser extension react more effectively to events, going beyond mere detection."
"There is room for improvement in the DLP component of Trend Micro Cloud App Security."
"In the next release, I would like to see the cost go down."
"They should provide separate corporate-level licenses for two to three instances."
"The granulation of the policy setup needs to be better. Right now, it is too basic."
"Documentation could be improved; product cost is quite high."
"The solution's technical support services could be better."
"The price of the solution could improve by being lower."
"It would be great if Trend Mail Cloud App Security would be joined with a web security solution, making it a multiple-network solution."
More SentinelOne Singularity Complete Pricing and Cost Advice →
More Trend Micro Cloud App Security Pricing and Cost Advice →
SentinelOne Singularity Complete is ranked 2nd in Anti-Malware Tools with 176 reviews while Trend Micro Cloud App Security is ranked 16th in Anti-Malware Tools with 8 reviews. SentinelOne Singularity Complete is rated 8.8, while Trend Micro Cloud App Security is rated 8.2. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Trend Micro Cloud App Security writes "A straightforward setup and good reliability with useful security capabilities". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR), whereas Trend Micro Cloud App Security is most compared with Forcepoint ZT CDR (Zero Trust Content Disarm & Reconstruction), Microsoft Exchange Online Protection (EOP), WithSecure Cloud Protection for Salesforce and Joe Sandbox Ultimate. See our SentinelOne Singularity Complete vs. Trend Micro Cloud App Security report.
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