We performed a comparison between PingID and Symantec VIP Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution has a smooth and configurable user interface for single sign-on capabilities."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"We use the product to run different reports."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"This is a user-friendly solution."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"It is a scalable solution...It is a stable solution."
"It's pretty stable as a product."
"The VPN we are using is good and working quite well."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"It offers more platform support, like Apple, Android, and Microsoft."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"It is easy to use."
"It's a good tool. It's pretty straightforward."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"The management console needs to be improved. PingID should revise it."
"PingID would benefit from a better user interface for integration."
"In the beginning, the initial setup was very complex."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"Geofencing needs improvement."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
PingID is ranked 7th in Authentication Systems with 14 reviews while Symantec VIP Access Manager is ranked 15th in Authentication Systems with 15 reviews. PingID is rated 8.4, while Symantec VIP Access Manager is rated 8.4. The top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". On the other hand, the top reviewer of Symantec VIP Access Manager writes "With its mobile application, this tool offers a convenient and user-friendly experience to its users". PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and RSA SecurID, whereas Symantec VIP Access Manager is most compared with Microsoft Entra ID, Check Point Remote Access VPN, Yubico YubiKey, RSA SecurID and Q-Bot. See our PingID vs. Symantec VIP Access Manager report.
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