We performed a comparison between OpenText Silk Test, Perforce QA Wizard Pro, and Sauce Labs based on real PeerSpot user reviews.
Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Functional Testing Tools."The statistics that are available are very good."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"A good automation tool that supports SAP functional testing."
"The major thing it has helped with is to reduce the workload on testing activities."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The feature I like most is the ease of reporting."
"The most valuable feature is the option to pull changes from others or make local changes in your own change list."
"The most valuable feature is the ability to easily test multiple browsers and versions, as well as off-loading our local environments using the SauceCloud."
"APPIUM for mobile testing has improved our organization by allowing us to test our website on more devices and browsers than we currently possess."
"Sauce Labs provides us with more combinations to test, so we can keep adding platforms and devices to our network. That's been a very seamless experience. Let's say there's an iOS or a private device we need. Sauce Labs has helped get all those set up when needed."
"The Failure Analysis feature is really important for us, one of the most important aspects. What is the root cause? Is it because we have a defect or is it that we have a test case that we need to fix or modify? The Failure Analysis is one of the main functionalities that I am exploring all the time in Sauce Labs... The Failure Analysis helps us to discover which test cases we need to work on."
"The solution they provide is very robust. We can quickly connect to their environment with the hub URL. They have a URL that has the entire grid of desktops, web browsers, and mobile devices. They also provide real devices, so you just provide the URL and test your application."
"Before implementing Sauce Labs, we tested physical devices that team members had to share. It was more feasible when we were all located in one office, but we couldn't leverage our offshore capacity. With this solution, we can do everything remotely, which is essential now that most of us work from home."
"One of the most valuable features is that we do not have to have the cross-platform testing vehicles in-house. Sauce Labs gives us the ability to test across platforms and that really helps give us confidence in our products."
"The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps."
"They should extend some of the functions that are a bit clunky and improve the integration."
"The support for automation with iOS applications can be better."
"The solution has a lack of compatibility with newer technologies."
"Could be more user-friendly on the installation and configuration side."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"It would be very helpful if a queue was implemented to handle, for example, 100 requests at the same time."
"Integration with Github, as well as several other similar tools, could be improved."
"Sauce Labs has room for improvement with its price point. Using a real mobile device, and having that dedicated to your team, costs more than actually purchasing a mobile device. We haven't tried the real devices yet. This is because of their price point."
"Every time that we run scenarios where we need to discover the geolocation of our customers, by default it shows as Palo Alto, California. That's a problem for us and we need a workaround for those cases... It would be helpful if we could enter a latitude and longitude into Sauce Labs configuration and say, "When you run a virtual Chrome device or an iPhone, make this your default location. Then, provide me that device so I can run my scenarios," because we have stores in different regions across the United States."
"Sometimes pasting text while using "text object" does not seem to work, and it slows down testing times quite a bit."
"Start execution time as each time a set of tests start, it will launch a new VM so it takes a bit of time."
"They should provide a JIRA integration plugin so that we can easily log issues."
"User account management needs an overhauls, allowing for user groups rather than just a hierarchy structure."
"Multi-domain SSO is a big concern for us right now, especially as we've been merged into a larger company. I suddenly have teams coming from 20 different domains, and because the main master Sauce Labs account is locked down to one SSO domain, there are teams that can't run a test right now. I've heard they're working on a solution and they've been very communicative with us about it. A solution to that would help us a lot."
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