We performed a comparison between OpenText MBPM and Oracle Process Cloud Service based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
"The tool's most valuable feature is knowing the KPIs and SLAs. This means you can see who's responsible for approving or rejecting requests. You'll know which employees are slow to take action, so you can see who's being lazy. You get a report at the month's or year's end to see how active employees are and if they support the system. This helps make things faster and easier for everyone. Tracking activity is the main point, so you can see how employees use the system."
"There are shortcomings in the solution's support and documentation part."
"The user interface could be better in OpenText MBPM."
"The tool was perfect on-prem, but issues cropped up when it transitioned to the cloud. Some features, such as event listeners, have been suspended or deprecated, causing inconvenience for users who relied on them for sending tasks via WhatsApp or SMS."
OpenText MBPM is ranked 41st in Business Process Management (BPM) with 2 reviews while Oracle Process Cloud Service is ranked 28th in Process Automation with 1 review. OpenText MBPM is rated 7.0, while Oracle Process Cloud Service is rated 10.0. The top reviewer of OpenText MBPM writes " A solution offering good automation capabilities while needing to improve its support and documentation". On the other hand, the top reviewer of Oracle Process Cloud Service writes "Helps to transform an organization from a paper-based system to a paperless one using a workflow engine". OpenText MBPM is most compared with Camunda, whereas Oracle Process Cloud Service is most compared with Control-M.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
