"ObserveIT is small, easy to use, easy to deploy, and is not complicated, so it's more generally suited for only SMBs. It's a good value with a cheaper price."
"It is a scalable solution...It is a stable solution."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"It's pretty stable as a product."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"The solution is stable. We haven't experienced any bugs or glitches."
"ObserveIT is not scalable and it's not for the medium to large corporations. It's for the smaller environments. For the larger corporations, we have other scalable solutions."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"The management console needs to be improved. PingID should revise it."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"PingID would benefit from a better user interface for integration."
"It has a long way to go until it is a cloud-based solution."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"In the beginning, the initial setup was very complex."
ObserveIT is ranked 2nd in User Activity Monitoring while PingID is ranked 7th in Authentication Systems with 14 reviews. ObserveIT is rated 8.4, while PingID is rated 8.4. The top reviewer of ObserveIT writes "Easy to implement and configure. Ticketing and incident workflow can be improved. ". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". ObserveIT is most compared with Teramind, CyberArk Privileged Access Manager, Ekran System, Splunk User Behavior Analytics and One Identity Safeguard, whereas PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and RSA SecurID.
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