We performed a comparison between NICE CXone and Tracx based on real PeerSpot user reviews.
Find out what your peers are saying about Genesys, Five9, NICE and others in Workforce Engagement Management.NICE CXone is ranked 4th in Workforce Engagement Management while Tracx is ranked 17th in Social CRM. NICE CXone is rated 8.2, while Tracx is rated 0.0. The top reviewer of NICE CXone writes "Enables us to have full visualization on all metrics and to manage and staff our center as necessary". On the other hand, NICE CXone is most compared with Nuance IVR, Genesys Cloud CX, Sprinklr, Cisco Webex Contact Center and ServiceNow, whereas Tracx is most compared with .
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