Micro Focus Asset Manager [EOL] vs Samanage comparison

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Executive Summary

We performed a comparison between Micro Focus Asset Manager [EOL] and Samanage based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management.
To learn more, read our detailed IT Asset Management Report (Updated: April 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This product can be customized according to the needs of any company.""It is stable and scalable.""We have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."

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"The best part is the ability to keep records, especially incident records. It's easy to use the tool to store data and monitor it.""The solution has a great filtering feature."

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Cons
"The usability of this product is still out-of-date and could be improved. The interface could be improved.""There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas.""The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."

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"The setting up process is not quite easy. It's quite difficult.""The system shuts down about once a month which is frustrating."

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Pricing and Cost Advice
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Top Answer:The best part is the ability to keep records, especially incident records. It's easy to use the tool to store data and monitor it.
Top Answer:We mainly use it for incident logging. We'd like to add service request functionality, but we don't have the knowledge to configure the requests and the workflows properly. We'd like to integrate our… more »
Top Answer:I use it for incident recording based on your inventory.
Ranking
Unranked
In IT Asset Management
16th
out of 48 in IT Asset Management
Views
254
Comparisons
170
Reviews
1
Average Words per Review
298
Rating
8.0
Comparisons
Also Known As
Asset Manager, HPE Asset Manager
Learn More
Overview
HPE Asset Manager automates best practices across the asset management lifecycle and integrates processes into IT Infrastructure Library (ITIL) service support workflows including incident, problem, and change management to improve service quality and business outcomes.
"Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "
Sample Customers
Finansbank, MTS India, Sprint
SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator
Top Industries
VISITORS READING REVIEWS
Computer Software Company28%
Manufacturing Company16%
Financial Services Firm13%
Government10%
VISITORS READING REVIEWS
Construction Company14%
Financial Services Firm13%
Computer Software Company10%
Government9%
Company Size
VISITORS READING REVIEWS
Small Business18%
Midsize Enterprise7%
Large Enterprise75%
VISITORS READING REVIEWS
Small Business28%
Midsize Enterprise12%
Large Enterprise61%
Buyer's Guide
IT Asset Management
April 2024
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management. Updated: April 2024.
768,886 professionals have used our research since 2012.

Micro Focus Asset Manager [EOL] doesn't meet the minimum requirements to be ranked in IT Asset Management while Samanage is ranked 16th in IT Asset Management with 3 reviews. Micro Focus Asset Manager [EOL] is rated 7.2, while Samanage is rated 7.6. The top reviewer of Micro Focus Asset Manager [EOL] writes "A stable and clever solution, but it is very complex and it needs a lot of improvements". On the other hand, the top reviewer of Samanage writes "Detects incidents quickly, improves our SLA performance and solves issues faster". Micro Focus Asset Manager [EOL] is most compared with , whereas Samanage is most compared with ServiceNow, SolarWinds Service Desk, Freshservice and JIRA Service Management.

See our list of best IT Asset Management vendors and best License Management vendors.

We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.