We performed a comparison between Ivanti Neurons for ITSM and salesforce.com Desk.com [EOL] based on real PeerSpot user reviews.
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Ivanti Neurons for ITSM is ranked 13th in Help Desk Software with 14 reviews while salesforce.com Desk.com [EOL] doesn't meet the minimum requirements to be ranked in Help Desk Software. Ivanti Neurons for ITSM is rated 8.2, while salesforce.com Desk.com [EOL] is rated 4.0. The top reviewer of Ivanti Neurons for ITSM writes "The solution comes with a host of features for hyper-automation". On the other hand, the top reviewer of salesforce.com Desk.com [EOL] writes "Documentation and API integration have room for improvement. We eventually switched to Zendesk and are much happier. ". Ivanti Neurons for ITSM is most compared with ServiceNow, JIRA Service Management, BMC Helix ITSM, ManageEngine ServiceDesk Plus and Cherwell Service Management, whereas salesforce.com Desk.com [EOL] is most compared with .
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