We performed a comparison between Informatica Business Process Manager and Studio Creatio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Informatica Business Process Manager is easy to use and learn."
"I know that there are two good features, APN and ServiceNow but we haven't explored all of its features yet."
"There isn't any human touch involved. It's just an automated business process to build different applications and talking to various APIs using the client's ecosystems. We then build new functionalities out of it."
"Creatio also provides us with scalability, performance and agility."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"The most valuable feature of the solution is that it is a low-code and no-code platform."
"The most valuable feature of this solution is its simplicity."
"It is a low-code platform, that is very intuitive."
"The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations."
"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."
"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
"We haven't had many technical issues. We don't use all of the components of the tool that are more complex and error-prone."
"I need to have some insight into the tool's cloud capabilities."
"The mobile version of the solution could be improved. It's hard to customize it."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
"Creatio needs to stabilize their marketplace."
"It does not have the ability to run one single large process."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
"The way bpm's infrastructure works, you can only have one data source on a page. It has to be connected to the object and you're pretty much locked in at that point... If you want to connect anything other than what exists in that object to that object, you're going to have to create a completely new home for it in that object."
"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
Informatica Business Process Manager is ranked 20th in Business Process Management (BPM) with 2 reviews while Studio Creatio is ranked 26th in Business Process Management (BPM) with 12 reviews. Informatica Business Process Manager is rated 8.6, while Studio Creatio is rated 8.8. The top reviewer of Informatica Business Process Manager writes "An easy-to-use solution for ETL purposes ". On the other hand, the top reviewer of Studio Creatio writes "Leveraging process automation and advanced tools for streamlined operations". Informatica Business Process Manager is most compared with Apache Airflow, Camunda and Oracle BPM, whereas Studio Creatio is most compared with Oracle Visual Builder Cloud Service, Mendix, Microsoft Power Apps, OutSystems and Bizagi. See our Informatica Business Process Manager vs. Studio Creatio report.
See our list of best Business Process Management (BPM) vendors.
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