Infor CloudSuite CRM vs NetSuite ERP comparison

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106 views|90 comparisons
100% willing to recommend
NetSuite Logo
3,731 views|2,251 comparisons
81% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Infor CloudSuite CRM and NetSuite ERP based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Report (Updated: March 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."

More Infor CloudSuite CRM Pros →

"It is a very solid product for finance and procure-to-pay processes.""NetSuite ERP is good for a trading company that involves buying and selling.""The most valuable feature is that it works according to how the Internet works.""The most valuable feature in NetSuite ERP is the user interface.""NetSuite ERP is a user-friendly cloud-based solution that posts into the GL in real time. You can see your profitability at the order level.""The user interface is very good.""The initial setup is easy.""NetSuite ERP has dramatically improved our organization. We went from QuickBooks to NetSuite. You can compare this transition to changing from tennis shoes to a flying car."

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Cons
"They could include marketing automation for the product."

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"What needs to be improved is the development in the other areas and other businesses that can use NetSuite.""The solution is not user-friendly and it is complex to use.""An area for improvement in NetSuite ERP is its accounting functionality because it has certain limitations. You can't maintain sub-ledgers or post accrued expenses in sub-ledger forms, so you'll need to post in journals. The pricing is another area that can be improved in NetSuite ERP because the pricing was lower when it wasn't part of Oracle, but after Oracle acquired Netsuite and NetSuite ERP was offered as a cloud service, the price went up.""The solution could be more stable.""Additionally, adding advanced modules such as AI components or customer service modules could help the system become more scalable.""The pricing is high.""If they could provide more integration options to connect with different products, that would be ideal.""In terms of the main improvement to NetSuite is the talent itself. It's grown so fast and there are about 25,000 companies running on it, and it's a relatively newer system compared to other competitors. It's growing so fast that the talent base in the partner organization (there's about 200 of them), is pretty thin."

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Pricing and Cost Advice
  • "The product is expensive. I rate the pricing a five out of ten."
  • More Infor CloudSuite CRM Pricing and Cost Advice →

  • "I would advise that you first meet with and scope out your project with a NetSuite VAR (Value Added Reseller)."
  • "When people buy ERP, it's a competitive situation and the pricing is paramount."
  • "It is completely on a subscription basis. We pay yearly and, and you do not have to do anything on a monthly basis. Prices depend on the organization's scale and all those things, but they are doing a good job with the pricing."
  • "There is an annual license required to use this solution."
  • "The price of the solution is quite high."
  • "NetSuite ERP has a cost per module you want to use, and then you have the license per user."
  • "Pricing for NetSuite ERP is okay, but it could be better. The licensing model for NetSuite ERP is based on the number of modules and users. The standard license covers up to twenty-five users. If you have more than twenty-five users, you'll have to buy the premium license, which would double the price. For one module with five user licenses, the cost is between $40,000 to $50,000."
  • "It's very competitively priced due to it being a subscription model. So, clients are quite happy with the pricing. I would rate it an eight out of ten in terms of pricing."
  • More NetSuite ERP Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments.
    Top Answer:The product is expensive. I rate the pricing a five out of ten.
    Top Answer:They could include marketing automation for the product.
    Top Answer:It offers reporting flexibilities that were previously unavailable to us.
    Top Answer:The cost can vary depending on the company's size, the number of users, and the service providers. It's not a fixed amount, and it depends on specific requirements and agreements with the service… more »
    Top Answer:Our interactions with Oracle have not always been positive. Obtaining clear and transparent information on costs has been challenging, and we often struggle to understand the details of the invoices… more »
    Ranking
    56th
    out of 169 in CRM
    Views
    106
    Comparisons
    90
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    1st
    out of 18 in Cloud ERP
    Views
    3,731
    Comparisons
    2,251
    Reviews
    12
    Average Words per Review
    603
    Rating
    7.8
    Comparisons
    Also Known As
    CloudSuite CRM, Infor SalesLogix, SalesLogix
    Learn More
    Overview

    Infor CloudSuite Customer Relationship Management (CRM) software provides a view of every customer touch point across an organization’s sales, marketing, customer service, and support teams. Rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. Drive accurate forecasting, informed decision making, and effective team and territory management with a robust selection of analytics, sales management tools, and proactive alerts.

    NetSuite ERP (Enterprise Resource Planning) is a cloud-based business management software that provides a suite of applications to support various business functions, such as finance, accounting, order management, inventory management, and human resources. It is designed to help organizations streamline and automate their operations, improve decision-making, and increase visibility into key performance metrics. NetSuite ERP integrates all business processes in a single system, providing a real-time, unified view of the business and enabling organizations to manage their operations more efficiently and effectively.

    NetSuite ERP Features

    NetSuite ERP has many valuable key features. Some of the most useful ones include:

    • E-commerce: NetSuite ERP provides a platform for creating and managing online stores, enabling organizations to sell products and services online.
    • Reporting and analytics: The solution includes business intelligence and reporting capabilities to help organizations gain insight into their operations and make data-driven decisions.
    • Multi-currency support: NetSuite ERP supports multiple currencies, making it suitable for organizations operating in multiple countries.
    • Global tax management: With its support for global tax management, organizations can manage tax compliance in multiple jurisdictions.
    • Real-time visibility: The solution’s real-time visibility at local, regional and headquarter levels, enables organizations to standardize business processes across all divisions and subsidiaries.
    • General Ledger: With NetSuite's general ledger capabilities, accounting professionals gain flexibility and visibility, richer reporting functionality, enhanced audit trails and the ability to customize account types, transactions and reporting segments to meet unique business requirements.

    NetSuite ERP Benefits

    There are many benefits to implementing NetSuite ERP. Some of the biggest advantages the solution offers include:

    • Simplify your business: With the solution you can manage accounting, inventory, operations, distribution and more from a single application. Users can also automate manual processes to save time and free up resources to better serve customers, identify new opportunities, and outpace the competition.
    • Supply chain optimization: The solution makes it easy to control the flow of goods across the value chain, from suppliers to customers.
    • Flawless order management: NetSuite ERP helps organizations error-proof order management and procurement.
    • Increased warehouse efficiency: With NetSuite ERP, users can optimize the putaway process and reduce picking errors.

    Reviews from Real Users

    NetSuite ERP is a solution that stands out when compared to many of its competitors. Some of its major advantages are its friendly user interface, customizable dashboards, reporting, scalability, stability, and much more.

    GirirajInja, Head of IT operations at Karma technology, says, "As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP.”

    Another PeerSpot user, Mohammed I., Sales Manager at Inspirria Cloudtech, states, "NetSuite is significantly more affordable than Oracle EBS and offers a wider range of features than other OEMs.” He also adds, “[It] includes multiple modules, is scalable, and stable.”

    Sample Customers
    Scott County
    2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
    Top Industries
    No Data Available
    REVIEWERS
    Computer Software Company23%
    Non Profit15%
    Integrator8%
    Recreational Facilities/Services Company8%
    VISITORS READING REVIEWS
    Educational Organization38%
    Computer Software Company10%
    Manufacturing Company6%
    Financial Services Firm5%
    Company Size
    No Data Available
    REVIEWERS
    Small Business65%
    Midsize Enterprise21%
    Large Enterprise15%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise46%
    Large Enterprise33%
    Buyer's Guide
    CRM
    March 2024
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
    768,886 professionals have used our research since 2012.

    Infor CloudSuite CRM is ranked 56th in CRM with 1 review while NetSuite ERP is ranked 1st in Cloud ERP with 32 reviews. Infor CloudSuite CRM is rated 9.0, while NetSuite ERP is rated 7.8. The top reviewer of Infor CloudSuite CRM writes "Has good technical support services and valuable workflow management features ". On the other hand, the top reviewer of NetSuite ERP writes "Carries a broad range of applications, specifically in the field services area". Infor CloudSuite CRM is most compared with , whereas NetSuite ERP is most compared with Oracle Fusion Cloud ERP, NetSuite OneWorld, SAP S/4HANA, Oracle E-Business Suite and Anaplan.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.