"We can have a real-time detection for the root cause of problems, minimizing time to resolution."
"It provides real-time information alerts."
"This can help customers who already have a lot of monitoring providers consolidate what they have."
"It's integrated with different monitoring tools, such as AppDynamics."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"It can monitor over a 100 technologies with built-in solution templates."
"It would help to have historical information."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"The graphs and dashboard in the solution are areas that need improvement."
"More out of the box Cloud integration and capabilities."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"It should improve its integrations with various tools, especially service management tools."
"They need to offer better technical support, which, right now, is not helpful or responsive."
Earn 20 points
INETCO Insight is ranked 35th in Payment Processing Software while OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews. INETCO Insight is rated 9.0, while OpenText SiteScope is rated 7.6. The top reviewer of INETCO Insight writes "Provides real-time detection for the root cause of problems, minimizing time to resolution". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". INETCO Insight is most compared with Dynatrace, whereas OpenText SiteScope is most compared with Dynatrace, SCOM, AppDynamics, Prometheus and BMC TrueSight Operations Management.
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