We performed a comparison between IBM Datacap and Tricentis RPA [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."It is very easy to develop this software. It is low code, and if you can't find the things you need on it, you can develop custom actions with more complex code underneath. They sync well, which is very useful for automating a lot of processes. It is a really valuable feature for the clients because we can ingest information and automate plenty of processes for them. The operators don't have to waste that much time on tasks. With Datacap, they can be automated."
"Very scalable and stable data capture and extraction solution that's very simple to install."
"The solution automates manual data entry."
"It helps companies figure out how to use advanced imaging techniques, processes, best practices, and other tools."
"I can have all scanners accessible from my end."
"It reduces human error and saves time."
"The administration of the application following an error is most valuable. We are able to know easily when something is stuck in the system."
"The installation of the solution is very simple."
"I like that it's user-friendly and easy for beginners to understand. It's not complex."
"The interface can be more intuitive."
"One of the things that we wished for was to have an easier way to carry out the customizations. Currently, if you want to customize data, you need to have a developer with C# knowledge. If IBM could implement a no-code or low-code platform for Datacap, it would be easier to adjust it without needing a developer, which was always the most difficult part."
"Our main language in Egypt is Arabic, and IBM DataCap does not support it perfectly. All our documentation is in Arabic. It's not English or any other language. However, we have overcome this problem by using QR codes in the document to extract the data from it. They should have better support for Arabic."
"I would like better ease of use and more support options."
"What could be improved in IBM Datacap from a technical perspective is having everything together all in one place, rather than having several different interfaces. The addition of cloud-based OCR technology would also make this solution better. There's also room for improvement for their technical support."
"Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better."
"Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add."
"I would like to see integration of Watson AI technology into Datacap."
"The setup is complicated, it should be simplified."
Earn 20 points
IBM Datacap is ranked 8th in Intelligent Document Processing (IDP) with 26 reviews while Tricentis RPA [EOL] doesn't meet the minimum requirements to be ranked in Robotic Process Automation (RPA). IBM Datacap is rated 7.6, while Tricentis RPA [EOL] is rated 8.0. The top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". On the other hand, the top reviewer of Tricentis RPA [EOL] writes "Is user-friendly and easy for beginners to understand". IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, Tungsten TotalAgility, HyperScience and OpenText Intelligent Capture, whereas Tricentis RPA [EOL] is most compared with .
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