We performed a comparison between HPE System Management and ServiceNow Discovery based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring."This is a good product and I recommend it."
"The managing and monitoring are the solution's most valuable features. They are something I find quite helpful in my work."
"I think it's stable, scalable, and flexible."
"The product's initial setup phase is easy with the help of the framework consisting of Microsoft Azure."
"The interface is in continuous development and improves version by version."
"This solution has improved our organization through the provision of efficient resource utilization and capacity planning."
"The best part about ServiceNow Discovery is that it is included in the ServiceNow suite."
"One highly valuable aspect is the use of service accounts, which automates the process of identifying underlying nodes and associated assets."
"We can scale the solution."
"I am impressed with the tool's incident problem change management."
"Discovery enables us to get an accurate inventory that's updated daily. It eliminates human error and the need for people to update configuration changes manually. We have not implemented them yet but plan to set up alerts on CIs that are being audited to see if there are any changes."
"The product provides great scalability features."
"We can find servers or services we were unaware of and stumble on vulnerabilities from those devices."
"I like ServiceNow Discovery's overall structure and the way data comes in without creating a different dashboard or interface."
"I think that support integration could be improved."
"The quality of service and support for this solution needs to be improved."
"Our customers would like to see the price lowered."
"If the solution could provide better integration to make it easier to manage everything on different servers, that would be helpful. Whatever servers a company has, be it IBM, Dell, etc., if the System Management could be a platform that links all of them together, it would make management across different server types easier."
"The product should increase the processing capacity and allow speedy deployment, as both of them are areas with certain shortcomings where improvements are required."
"The return on investment report is too difficult to understand."
"It is one of the most costly applications in terms of subscription costs."
"ServiceNow has a constant development environment. Hence they get constant bugs which result in incorrect performance. It should also improve customer service."
"When you switch versions, for example, when you go from Paris to Quebec they will introduce many new things and occasionally things break when they do that."
"In my opinion, it's quite slow compared to other tools, like Device42. Also, there are predefined fields in Device42 that are not available in ServiceNow. These are the basic things I think can be improved here."
"ServiceNow is very costly."
"Discovery, while a bit pricey, integrates well with other tools and offers a centralized discovery solution. These aspects could be enhanced in the new release."
"The solution should improve the classes of discovery assets to disregard more junk data."
"Without improvement in the patters, applications can't be discovered"
HPE System Management is ranked 19th in Server Monitoring with 8 reviews while ServiceNow Discovery is ranked 3rd in Server Monitoring with 36 reviews. HPE System Management is rated 8.2, while ServiceNow Discovery is rated 8.0. The top reviewer of HPE System Management writes " Offers reliability and helps with the virtualization part". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". HPE System Management is most compared with Lenovo XClarity Controller, Zabbix, Microsoft Configuration Manager and Tanium, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, AWS Cloud Map, ScienceLogic and Lansweeper.
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We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
