We performed a comparison between Fortra's Powertech Identity & Access Manager and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
"Connector Xpress and Policy Xpress and the new interface."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"It has improved our user management. It is definitely streamlined."
"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."
"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"Automated provisioning removes manual labor and manual provisioning."
"I've used it to manage users, create and update, delete users, change passwords, and assign and change rules."
"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
"The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product."
"Provisioning has a dependency on Windows."
"The reporting functions."
"The development process to create this connector is not as easy as I would like."
"Symantec is only on-premises, not on the cloud."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
"In the next release, there should be provisioning of your certifications."
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Fortra's Powertech Identity & Access Manager is ranked 38th in Privileged Access Management (PAM) while Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews. Fortra's Powertech Identity & Access Manager is rated 5.0, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of Fortra's Powertech Identity & Access Manager writes "Inexperienced support for old product, but good flexibility for use case customization". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". Fortra's Powertech Identity & Access Manager is most compared with , whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, SAP Identity Management, Microsoft Identity Manager and Cisco ISE (Identity Services Engine).
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