Fortra's JAMS vs Jitterbit Harmony comparison

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2,149 views|668 comparisons
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119 views|102 comparisons
100% willing to recommend
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Executive Summary

We performed a comparison between Fortra's JAMS and Jitterbit Harmony based on real PeerSpot user reviews.

Find out in this report how the two Workload Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Fortra's JAMS vs. Jitterbit Harmony Report (Updated: May 2024).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the easily accessible data in the database because we run a lot of SQL scripting against the database.""The feature or capability to import a job is most valuable. We can import an existing job from different platforms, and all the configurations get migrated as well without modifying the code, job schedule, etc.""I like how you can add new execution methods on the fly. It isn't overly complex to add Python script support to an execution method in the JAMS system. The scheduling is excellent. You can schedule a maintenance window and take that resource unit out of everything. It halts all of the jobs.""The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow.""Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution.""The code-driven automation for more complex scheduling requirements frees up time because it's really easy to use... It's almost like a stand-alone software that we can't live without.""It makes everything that we want to do so much easier. We have had a number of instances in the past where we have had developers who have been working on a project, and even though we have had JAMS for all these years, they will create some SQL Server Agent job, or something like that, to run a task. When it is in code review and development is complete, the question always comes around, "Can JAMS do this?" The answer has always been, "Yes." Pretty much anything we have ever developed could be run by JAMS.""I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."

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"Jitterbit handles the most lines of data in a .csv and loads the quickest of any data loader I have tried.""The fluid user interface (probably the most user friendly interface, when compared to its competitors).""The Cloud Console for monitoring and troubleshooting data operations.""It runs like an appliance and has tremendous throughput.""Integrity, ease of use, user-friendly user interface, and errorless logs are the most valuable features.""Easy integration with Salesforce""It is very easy to build integrations and processes to pull and push data.""We only use small parts of the solution, however, the parts that we use are quite adequate."

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Cons
"The documentation is not super... It's not as quick and slick as I'd like it to be.""There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement.""Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved.""JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them.""The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that knowledge was hard-won knowledge. It was difficult to come by, and if I should ever lose this developer, then I would be hard-pressed to find anyone who could create JAMS custom execution methods quite as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods.""One thing that I know that the JAMS people said that they were working on that would be huge for us is a search capability so that you could search for tasks. It may be available in version 7 or in a future release of 7. I think that's on their roadmap. But right now, for us to do a search, we have to search through database queries.""As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs.""When looking at a folder in JAMS with many jobs, it would be good to have better information in the list display of what's inside those jobs. We get some information, but other important details are missing."

More Fortra's JAMS Cons →

"Sometimes we experience disconnections and I have to close all Jitterbit programs.""The initial setup can be a little bit difficult.""There were some bugs in the product. For example if you run a delete query and test, it deletes the actual data.""Looping through complex data structures can be difficult.""I know with Salesforce updating the UI like they did, it slowed it down a lot.""I would like the ability to offer a dedicated cloud version for security.""Its API management capabilities need improvement.""You need to have some development skills or hire a Jitterbit engineer to make changes."

More Jitterbit Harmony Cons →

Pricing and Cost Advice
  • "It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
  • "JAMS is close to the lower end of the pricing models for enterprise scheduling solutions. They are much cheaper than Control-M, as well as some other products that I've used. I also don't know of another solution where you can actually get true, unlimited licensing, where you can have as many instances and as many agents as you want."
  • "This is a good product at a fair price."
  • "It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
  • "It's expensive, to be honest, but it does the job."
  • "The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
  • "Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
  • "I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
  • More Fortra's JAMS Pricing and Cost Advice →

  • "Each business needs to determine if it is a mission critical aspect."
  • "The added bonus is that Jitterbit doesn't charge for any data volume/traffic."
  • "I do believe Jitterbit has one of the better pricing and licensing options out there compared to its competitors."
  • "Jitterbit was extremely cost effective for us compared to other options."
  • "The Jitterbit price is based upon endpoints. They also offer ERP connectors with their Enterprise edition"
  • "The solution's cost is mid-ranged compared to other vendors."
  • More Jitterbit Harmony Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I find the historical tracking feature of JAMS invaluable for reviewing past events.
    Top Answer:JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs.
    Top Answer:Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved. Additionally, reintroducing… more »
    Top Answer:The solution's cost is mid-ranged compared to other vendors. I rate its pricing a six out of ten.
    Top Answer:The solution's API management capabilities need improvement.
    Ranking
    5th
    out of 51 in Workload Automation
    Views
    2,149
    Comparisons
    668
    Reviews
    20
    Average Words per Review
    1,443
    Rating
    9.2
    21st
    out of 51 in Workload Automation
    Views
    119
    Comparisons
    102
    Reviews
    1
    Average Words per Review
    234
    Rating
    9.0
    Comparisons
    Also Known As
    Jitterbit, Jitterbit Harmony
    Learn More
    Overview

    JAMS is an enterprise job scheduling and workload automation solution that manages IT processes – from simple batch processes and scripts, to cross-platform workflows that integrate jobs running on multiple servers and business applications. JAMS enables you to define, schedule, execute and monitor jobs from a single centralized console.

    JAMS can automate jobs on any platform - Windows, Linux, UNIX, IBM i, zOS, and OpenVMS and includes native application integrations to run jobs specific to databases, BI tools, and ERP systems. Its extensive automation features enable you to run jobs on any schedule, as well as trigger off the completion of other events. JAMS centrally monitors the status of all jobs, provides notifications of failure (or success), and maintains a detailed audit trail and log of every execution.

    JAMS helps enterprises eliminate the slack, security risks, and lack of visibility associated with trying to automate critical business processes with a jumble of homegrown, single-platform scheduling tools and scripts. Once jobs are centrally managed in JAMS, IT teams can rest assured that JAMS is managing the cross-platform workflows and delivering measurable results to the business.

    A Key Part of Fortra (the new face of HelpSystems) JAMS is proud to be part of Fortra’s comprehensive portfolio. Fortra simplifies today’s complex business landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the many challenges you face in streamlining your operations. With the help of JAMS Enterprise Job Scheduler and other solutions, Fortra is your relentless ally, here for you every step of the way on your automation journey.

    Open source integration platform designed to handle the most complex integration challenges between legacy, enterprise and On-Demand applications. 

    Sample Customers
    Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
    LA Metro, Mophie, Club Auto, University of Miami, Exostar, Dialog Direct, Avero, Greenpoint Technologies, Berklee Online, Odyssey, KeyedIn Solutions, Swish Maintenance, SPP Pumps Limited, Talent Plus, Ricoh Canada, Televerde, Reed Construction Data, Sika US, Sunkist Growers
    Top Industries
    REVIEWERS
    Financial Services Firm35%
    Government13%
    Comms Service Provider13%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Manufacturing Company14%
    Computer Software Company11%
    Healthcare Company10%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Healthcare Company10%
    Financial Services Firm9%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business41%
    Midsize Enterprise22%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise18%
    Large Enterprise63%
    REVIEWERS
    Small Business67%
    Midsize Enterprise25%
    Large Enterprise8%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise16%
    Large Enterprise57%
    Buyer's Guide
    Fortra's JAMS vs. Jitterbit Harmony
    May 2024
    Find out what your peers are saying about Fortra's JAMS vs. Jitterbit Harmony and other solutions. Updated: May 2024.
    771,157 professionals have used our research since 2012.

    Fortra's JAMS is ranked 5th in Workload Automation with 27 reviews while Jitterbit Harmony is ranked 21st in Workload Automation with 13 reviews. Fortra's JAMS is rated 9.0, while Jitterbit Harmony is rated 8.6. The top reviewer of Fortra's JAMS writes "We can scale up our organization's scheduling and automation without having to add staff to the department". On the other hand, the top reviewer of Jitterbit Harmony writes "An easy-to-setup solution with good stability ". Fortra's JAMS is most compared with Control-M, AutoSys Workload Automation, Tidal by Redwood, Redwood RunMyJobs and VisualCron, whereas Jitterbit Harmony is most compared with MuleSoft Composer, Azure Data Factory, Microsoft Azure Logic Apps, Mule Anypoint Platform and SnapLogic. See our Fortra's JAMS vs. Jitterbit Harmony report.

    See our list of best Workload Automation vendors.

    We monitor all Workload Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.