We performed a comparison between FlexNet Manager and Quest KACE Asset Management Appliance based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the way it does its compliance. I like its discovery, and I like the fact that it keeps separate hardware and assets and provides easy accessibility to raw data."
"It is a stable solution."
"So the solution has a really great licensing module, and they're constantly keeping up with the newest trends."
"The best thing about FlexNet Manager for my clients is its strong grip on managing licenses and ensuring they stick to their contracts."
"We utilize the package management feature the most. We also use it for getting the inventory. Companies like us don't have an inventory or asset management system per se. A lot of companies, for instance, use SCCM as their asset management tool. We are using Quest KACE Asset Management Appliance for asset management, which is a good feature. The feature that I really like is to be able to upgrade to the Windows management systems or Windows version. It is very seamless, and I have found it fairly good."
"The platform offers efficient stability."
"The solution is scalable."
"We use the solution for IT service desk management and asset management."
"We have a support team here in India that has been helpful. We have not reached out to the global support for Quest KACE Asset Management Appliance."
"Feature-wise, I think it's more to do with the usability. It's pretty simple and it's got a very low learning curve, so that helps a lot. Feature-wise, things work pretty well as it's provided a lot of information available on the guides and the manuals, and things work as per the description."
"The hardware and connectors in the product have certain shortcomings where improvements are required."
"There is room for improvement in the purchasing module. There are things I would change in that. Also, the automation components, like having the contracts, scheduling, and notifications embedded into the application, which they've been promising to do since 2014."
"One area that could use improvement is the deployment of Flexera agents."
"They could improve their reporting. I'd particularly like them to allow you to schedule it."
"Quest KACE Asset Management Appliance could improve areas related to the management of updates, especially concerning new operating systems."
"Sometimes, it feels like the inventory it takes is not 100% accurate. I would say it is correct 90% of the time. We have had some issues. So, we have to rely on some factors of inconsistency in the data."
"Quest KACE Asset Management Appliance can improve by incorporating AI and machine learning into the solution."
"The remote desktop tool they are using needs improvement. They have integrated some third-party tools for remote desktop connections but that is a bit complicated. That can be further simplified."
"The initial setup was burdensome."
"The first thing I don't like about KACE is that it needs to have a proper service desk. The categories and the command section do not reflect the users and the permanent users porting commands on updating. There is an issue and delay in loading the commands. We also want a proper structure for infrastructure management. Also, the AI chatbot and user template options are missing."
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FlexNet Manager is ranked 13th in IT Asset Management with 5 reviews while Quest KACE Asset Management Appliance is ranked 15th in IT Asset Management with 6 reviews. FlexNet Manager is rated 8.2, while Quest KACE Asset Management Appliance is rated 7.4. The top reviewer of FlexNet Manager writes "Suitable for those with dedicated budgets and an interest in exploring advanced functionalities". On the other hand, the top reviewer of Quest KACE Asset Management Appliance writes "Has efficient stability and works well in Linux environment ". FlexNet Manager is most compared with ServiceNow and X-Formation LM-X License Manager, whereas Quest KACE Asset Management Appliance is most compared with ServiceNow and Device42. See our FlexNet Manager vs. Quest KACE Asset Management Appliance report.
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