We performed a comparison between Dell Encryption Enterprise [EOL] and Sophos SafeGuard based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, McAfee, Sophos and others in Endpoint Encryption."We like the auto-decryption features. For example, a file is auto-decrypted when it is moved to a different location, either over the network, through email, or through upload to a web server."
"One place where I can give them top level is the tiered administration, whereby you can assign roles to the support team to say, "You would be responsible for changing passwords. You would be responsible for system management and configurations, and you are the major admin of this." They have that on lockdown. The active directory integration is also pretty okay. It is not so bad. It does have normal features that most of the encryption tools have, such as full-disk encryption, volume encryption, and external drive encryption. I am not sure if they do file-level encryption and if DLP is integrated with the encryption product. I would like to assume that these features are there."
"The technical support provided by Dell EMC comes with proactive technical support."
"The solution can be easily connected and it is very secure."
"The malware protection and the scanning features are most valuable in this solution."
"The monitoring features are easy to use."
"What I love most about Sophos SafeGuard is its user-friendly interface. My company has another software with a complex user interface versus Sophos SafeGuard, which is extremely easy to use."
"The user interface is simple, It makes it very easy to use."
"The intrusion detection system."
"The solution has a great VPN."
"The most valuable feature of the solution stems from the fact that the GUI is easy to use."
"It is not working properly for us because of which we had to decrypt all our encryptions. I have not used it much, and based on what I have heard, it is very tough to manage. Managing this system is not as easy as it should be. The central management is awful, and the encryption process is tedious. There are too many issues with even recovering passwords. Its ease of deployment is awful. Their support needs to be improved. It is just my fifth week working with this organization, and since I got here, it has been about, "Oh! We have these issues with Dell, and it is not working properly. It is so hard to work with, and please get on with the support team so we can get this resolved as soon as possible." To get the support on the phone is usually a big problem, and by the time they call you back and tell you it is going to take, for instance, about an hour, we end up spending like four hours, and we don't get anything done. The firm has finally decided that Dell is not going to be the way to go. We are now exploring other encryption products. In terms of new features, it should have cloud tenancy encryption. Everything is moving to the cloud, and it would be cool if the next version of Dell encryption can offer that. Based on my research, it seems that a few solutions can do that right now, particularly the McAfee Complete Protection suites. It would be good if Dell can also move away from on-prem. The solution that we're working with is an on-prem solution. I don't know if it is available in the cloud, but it would be good if they can make it available in the cloud. This probably would also help with the cloud tenancy encryption. Another feature that I would've loved them to have is for the passphrase self-recovery for a user. Such a feature would reduce some bit of burden on the help desk team. Currently, people forget their passphrase every single week, and they have to get to the help desk to reset their password. It would have been pretty cool if a passphrase self-recovery option was available for a user."
"As soon as we introduce any new tools or applications, we have to work with the back-end team to handle new problems that are created. Once they're figured out, the solution will stabilize, but the problems keep coming up whenever we introduce a new tool or application. It has been a challenge."
"Some customers have less security in the solution regarding their data."
"The Office 360 integration could be improved."
"The product's next release could have integration features with different internal and external systems."
"The cost is rather expensive. It's a pain point for many clients. They should work to see if they can reduce pricing."
"You have to pay extra for some additional features, like data extraction. It would be nice if everything was available in one bundle."
"Sophos should conduct some seminars to teach people how to use it and also to inform the users about what they should do in case of problems."
"An area for improvement in Sophos SafeGuard is the pricing. Pricing should be better when adding a new account or scaling the product."
"I would like to see a support-cloud, where Sophos creates a single package that contains all of its products."
"Sometimes, multiple updates and crashes happen in the tool, making it an area where improvements are required."
Dell Encryption Enterprise [EOL] doesn't meet the minimum requirements to be ranked in Endpoint Encryption with 3 reviews while Sophos SafeGuard is ranked 3rd in Endpoint Encryption with 34 reviews. Dell Encryption Enterprise [EOL] is rated 7.4, while Sophos SafeGuard is rated 8.6. The top reviewer of Dell Encryption Enterprise [EOL] writes "Helpful auto-decryption features and great tech support, but problems with adding new applications and a time-consuming decryption process". On the other hand, the top reviewer of Sophos SafeGuard writes "Stable solution that preserves data confidentiality". Dell Encryption Enterprise [EOL] is most compared with , whereas Sophos SafeGuard is most compared with Microsoft BitLocker, Trend Micro Endpoint Encryption, ESET Endpoint Encryption, Cisco Secure Endpoint and McAfee Complete Data Protection.
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