We performed a comparison between Delighted by Qualtrics and Oracle WebCenter based on real PeerSpot user reviews.
Find out what your peers are saying about Qualtrics, Freshworks, ServiceNow and others in Customer Experience Management."Its flexibility allows for easy adjustments to subscriptions, which contributes to user satisfaction"
"The tool's most valuable feature is its simplicity and standardization. The consistent look and feel across surveys make it easy to use and provide a sense of simplicity. Once I've navigated through it for one survey, I feel confident I can efficiently handle the next hundred surveys. The intuitive interface contributes to the overall ease of use."
"The solution is very simple to use."
"The tool's most valuable feature is its setup process. I find it intuitive, especially regarding tasks like randomization and survey logic. Delighted by Qualtrics is intuitive compared to many competitors, which justifies its price."
"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."
"WebCenter's interface is very user-friendly."
"A great solution for storing and searching large volumes of documents with easy access."
"Oracle integrates well with other products to cover Big Data."
"You can move workloads in between sub-servers so that you don't overload a portion of the server."
"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."
"Integration within the solution is very good."
"The solution should add more visual-type elements or image-based question approaches."
"It needs to focus more on broader CX programs and customer experience."
"The solution is expensive. It needs to improve the server builder, which can help it do impressive research. When I mention that the server builder can improve, I'm referring to the ease of performing tasks like implicit association testing. While it's possible to do these tasks in Delighted by Qualtrics, it's not as straightforward to create them. Additionally, there are different tiers of features based on the payment plan. As a collaborator, I may not completely oversee all the features available."
"I suggest to the Delighted by Qualtrics development or R & D team to consider incorporating advanced AI capabilities into their platform. In the current trend where AI is being integrated into various tools, introducing features that enable users to generate surveys efficiently through conversational interfaces or minimal instructions would be a significant advancement."
"Does not seem to be totally compatible with Windows 10 as of our current version."
"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."
"Its functions need more stability."
"I would like them to add more Web 2.0 features."
"WebCenter requires a lot of design effort to upload content to our regular system."
"This solution needs to support translation into the Arabic language."
"The speed of the backup should be enhanced."
"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."
Delighted by Qualtrics is ranked 15th in Customer Experience Management with 4 reviews while Oracle WebCenter is ranked 22nd in Customer Experience Management with 12 reviews. Delighted by Qualtrics is rated 9.2, while Oracle WebCenter is rated 7.0. The top reviewer of Delighted by Qualtrics writes "An inuitive solution that helps with market research and surveys". On the other hand, the top reviewer of Oracle WebCenter writes "Gives me easy access, connection and compatibility with all of the Oracle products". Delighted by Qualtrics is most compared with , whereas Oracle WebCenter is most compared with Oracle Content Management, SharePoint, Adobe Experience Manager, WebLogic Suite and Liferay Digital Experience Platform.
See our list of best Customer Experience Management vendors.
We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
