We performed a comparison between CyberArk Privileged Access Manager, Ilex Sign&go, and Leiberman RED Identity Management [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."I love the ability to customize the passwords: the forbidden characters, the length of the password, the number of capital, lowercase, and special characters. You can customize the password so that it tailor fits, for example, mainframes that can't have more than eight characters. You can say, "I want a random password that doesn't have these special characters, but it is exactly eight characters," so that it doesn't throw errors."
"The most valuable feature of CyberArk Privileged Access Manager is the vault. I am satisfied with the interface and the documentation."
"This is a complete solution that can detect cyber attacks well."
"With PAM in place, we've experienced a significant reduction in potential security breaches."
"The biggest feature is the security of the overall solution. It's very secure. The vaulting technology and the number of security layers involved in the vault, where privileged accounts are actually stored, is the heart of the solution."
"We utilize PTA, and we are now integrating that into our risk management program so we can identify the uses of the vault which are outside of the norm, e.g., people accessing after hours. It has reduced the amount of time that we are looking through logs and audit logs."
"The solution helps our developers access internal systems. It also helps us in Privilege Access Management."
"The fact that I can put my vault here in a central location on one net for example, and I'll have a CPM in California, a CPM in Texas, a CPM in New York, a CPM in Florida, and actually be able to grow with my company and not necessarily have to continue to grow my vault until I get to a certain number accounts - yet I can still manage everything across the country, if not the world - I love that. I love the flexibility and the capability of being able to pull those components out."
"The on-premises deployment meets restrictions and the end-user is able to control all the configuration in their own IT environment."
"It's more of a risk reduction. It takes passwords that are not being managed properly and manages them automatically which really reduces risk."
"Some aspects of the administration need improvement, though they have recently made improvements to the API. However, the management with the interface and configuration are not so user-friendly. It has not changed much during all the years that CyberArk has been on the market. The management part, like platform management as well as PSM connectors definition and management, could be improved, even if it has already been done with the API."
"The solution needs better features for end users to manage their own whitelisting for API retrieval."
"This is probably a common thing, but they do ask for a lot of log files, a lot of information. They ask you to provide a lot of information to them before they're willing to give you anything at all upfront. It would be better if they were a little more give-and-take upfront: "Why don't you try these couple of things while we take your log files and stuff and go research them?" A little bit of that might be more helpful."
"This product needs professional consulting services to onboard accounts effectively based user profiles."
"As they grow, the technical support is having growing pains. One of the things is just being able to get somebody on the phone sometimes."
"It is easily customized, and that customization makes it very easy to start trying to shoehorn the solution into roles it was never intended to fill."
"The initial setup of CyberArk Privileged Access Manager difficulty depends on the environment that you are implementing it into. However, it typically is simple."
"PAM could be more user-friendly and CyberArk could update the documentation to include more real-world examples. You have to learn it yourself through trial and error. In particular, the online documentation should have more information about troubleshooting."
"There is no software as a service or PaaS (Platform as a Service) offering from Ilex. The only option is on-premises integration."
"They should improve the application password management. The capability to manage high availability application passwords is its biggest shortcoming."
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