"Enabled me to solve production problems faster or even avoid them preemptively with warnings."
"The integration of IMS commands is very useful, because you do not have to switch to another tool to problem solve solutions."
"It's stable enough. I haven't noticed any problems since it was installed."
"If something breaks and it goes down when it's not supposed to, automation brings it right back up."
"The follow-up surprised me. Making sure that I am happy with what I have gone to them on. They will call after I have made changes and verify that I am happy with the changes that I did have to make. If it did not fix the complete problem, they go back over it until I am satisfied."
"Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors."
"Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS."
"The performance of it is beyond exceptional. It is probably one of the best products that I have ever worked with. It is easy to use, comprehensive, and can perform almost any task you need it to."
"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."
"Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem."
"It's very secure, because it's a legacy application."
"An expansion for distributed systems would be great, but probably not workable."
"More visualisation and support for mobile devices would be good."
"We can't see the percentages to see the percentages of the CPU utilized. We should be able to see how much was used by our part of the system. Now, we have to continuously recalculate that information."
"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."
"Some of the command sequences are too long."
"Scalability is zero. It cannot be scaled because of its age."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."
"The reason sometimes it is not stable, we do not have the expertise to write the script."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
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