We performed a comparison between Bitsight Third-Party Risk Management and RSA Archer based on real PeerSpot user reviews.
Find out in this report how the two IT Vendor Risk Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is user-friendly."
"I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."
"Offers open ports from an external point of view."
"The product helps us identify the vulnerabilities of internet-facing applications."
"Its customer service team responds quickly."
"The integrated data model of a one-to-many/many-to-one relationship is quite useful."
"Archer has simplified our security audits. It's made it easier to raise and trigger questionnaires to customers."
"RSA Archer has reduced the time and effort required for meetings."
"From my perspective, because I've always done it as a consultant, I do like the way it is configured. They've gone into changing the application builder interface, so it is even easier. When you're working with users, it is really easy to show them how to do things quickly and how to configure, change, and design stuff quickly."
"With RSA Archer, an admin can set permissions for a normal user to go directly to the tool they need to input some data. Admins can then go through that and approve some requests. Also, they can log in based on these kinds of permissions, including ticketing, service patches, or upgrades."
"Even non-technical people can be masters of the product."
"I like how Archer requires very little programming ability. A person with minimum coding experience can configure the necessary fields in Archer. It's more of a drag-and-drop solution."
"It has the best workload management features."
"At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours."
"There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
"The solution’s benchmarking should be improved."
"Its factor analysis feature could be better."
"Data enrichment is the major issue."
"The ticket handling process could be improved."
"I find the tech support to be inadequately knowledgeable."
"If you need to integrate the RSA products with another SEIM solution, then it doesn't work properly."
"Performance could be improved."
"Solution could use more inbuilt applications."
"In terms of what can be improved, our client always says their user experience, IU/UX in RSA Archer. They found it is not as user friendly as other tools."
"RSA Archer might be a bit expensive for small companies because it's a vast tool."
"There are some issues with the interface for version 6.5 but these may already be repaired and simplified in the new versions that have been released."
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Bitsight Third-Party Risk Management is ranked 2nd in IT Vendor Risk Management with 5 reviews while RSA Archer is ranked 1st in IT Vendor Risk Management with 38 reviews. Bitsight Third-Party Risk Management is rated 8.6, while RSA Archer is rated 8.0. The top reviewer of Bitsight Third-Party Risk Management writes "User-friendly solution with robust patch management capabilities". On the other hand, the top reviewer of RSA Archer writes "A rich application with good workflow, but search feature needs improvement". Bitsight Third-Party Risk Management is most compared with SecurityScorecard, RiskRecon, Microsoft Secure Score, UpGuard Vendor Risk and Tenable Lumin, whereas RSA Archer is most compared with OneTrust GRC, IBM OpenPages, MetricStream, Workiva Wdesk and AuditBoard. See our Bitsight Third-Party Risk Management vs. RSA Archer report.
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