Bitrix24 vs Infor CloudSuite CRM comparison

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Bitrix24 Logo
894 views|630 comparisons
88% willing to recommend
Infor Logo
104 views|90 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Bitrix24 and Infor CloudSuite CRM based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: April 2024).
769,662 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.""Offers, a free version.""The technical support was intuitive and had good documentation.""It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows.""I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea.""The solution's most valuable feature is its project management functionality...It is a pretty stable solution.""Bitrix24's workflow is better than that of others. The user interface is also good.""Bitrix24 is a user-friendly solution that is easy to use."

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"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."

More Infor CloudSuite CRM Pros →

Cons
"The support provided by Bitrix24 is an area with shortcomings that needs improvement.""There are some bugs in the mobile system.""We didn't have the ability to customize the solution.""Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale.""The stability could be improved.""In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement.""The client interface is not very user-friendly.""It would be great if colleagues could get alerts via email when they are assigned something."

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"They could include marketing automation for the product."

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Pricing and Cost Advice
  • "The pricing for this program is reasonable."
  • "We were using the free version which was really limited in terms of functionality."
  • "Licenses are cheap compared to other solutions."
  • "The cost is $2,500, which will be spread out over 18 to 24 months."
  • "Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."
  • "Price-wise, it is a very cheap solution."
  • "Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."
  • "The product's pricing is okay for me. It is not expensive."
  • More Bitrix24 Pricing and Cost Advice →

  • "The product is expensive. I rate the pricing a five out of ten."
  • More Infor CloudSuite CRM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
    Top Answer:The solution's pricing is quite average and not expensive.
    Top Answer:Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much.
    Top Answer:Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments.
    Top Answer:The product is expensive. I rate the pricing a five out of ten.
    Top Answer:They could include marketing automation for the product.
    Ranking
    10th
    out of 169 in CRM
    Views
    894
    Comparisons
    630
    Reviews
    13
    Average Words per Review
    517
    Rating
    7.9
    34th
    out of 169 in CRM
    Views
    104
    Comparisons
    90
    Reviews
    1
    Average Words per Review
    372
    Rating
    9.0
    Comparisons
    Also Known As
    CloudSuite CRM, Infor SalesLogix, SalesLogix
    Learn More
    Overview

    Communication and collaboration tools
    Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

    Group task management
    Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

    Infor CloudSuite Customer Relationship Management (CRM) software provides a view of every customer touch point across an organization’s sales, marketing, customer service, and support teams. Rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. Drive accurate forecasting, informed decision making, and effective team and territory management with a robust selection of analytics, sales management tools, and proactive alerts.

    Sample Customers
    mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
    Scott County
    Top Industries
    REVIEWERS
    Computer Software Company36%
    University9%
    Non Profit9%
    Financial Services Firm9%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider13%
    Government8%
    Retailer7%
    No Data Available
    Company Size
    REVIEWERS
    Small Business89%
    Midsize Enterprise11%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise15%
    Large Enterprise49%
    No Data Available
    Buyer's Guide
    CRM
    April 2024
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: April 2024.
    769,662 professionals have used our research since 2012.

    Bitrix24 is ranked 10th in CRM with 18 reviews while Infor CloudSuite CRM is ranked 34th in CRM with 1 review. Bitrix24 is rated 7.4, while Infor CloudSuite CRM is rated 9.0. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of Infor CloudSuite CRM writes "Has good technical support services and valuable workflow management features ". Bitrix24 is most compared with Zoho CRM, Asana, Odoo, Microsoft Dynamics CRM and ClickUp, whereas Infor CloudSuite CRM is most compared with .

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.