We performed a comparison between Barracuda Intronis Backup and IBM Tivoli CDP for Files based on real PeerSpot user reviews.
Find out what your peers are saying about Dell Technologies, Hewlett Packard Enterprise, NetApp and others in Deduplication Software."I have found the product's LiveBoot feature to be most valuable."
"It is very reliable, so we don't have any issues with it. Our customers have never raised any issue with it. Basically, once you set it up and it is running, it is trouble-free. Our customers are happy. They just got a renewal for the subscription for the service."
"The superior support from Barracuda in setting up, using, and helping with issues for the product."
"The most important feature in Barracuda Backup is the ability to archive the backup of emails."
"Barracuda's support is probably one of the best things about them, even with all their solutions. With any problem that we have, or even questions, we get the assistance that we need. The turnaround is pretty quick."
"The cloud side of it is nice. Everything happens behind the scenes without you realizing it, which is nice. It doesn't interrupt usage. There is also the freedom and ease of use of the cloud portal, which you can use to manage your backup. One of the strong points of Barracuda is that you can go from zero to having your first backup running within 10 minutes. If you have access to admin accounts and everything else, it can happen in 10 minutes. The ability to go in and just restore a particular file without having to do a full restore is also very useful. You can just go in and pick the files that you need to restore, and the same is with email. You can just go in, find an email, and restore that email without having to do a full backup of all the data or a full restore of the data. I feel very safe because it is not just about the backup; it is about the protection of the data from outside threats. They have a lot of areas of ATP, that is, advanced threat protection. You don't see that much on the backup side. You see it more on the email side. In the email protection, you know it is there at the back. It moves the quarantine emails that come through into a sandbox area, and then you can choose in the sandbox. You can open up an email in the sandbox to make sure that if there is a virus, it can't harm you. You can also plan how often your backups run, such as every six hours or four hours. It is the same with email. They also have a great PhishLine package, which is phishing attack training. You can have the strongest and the best backup and security that you can, but the end user is always the weakest link. They send almost like testing emails to end users to help them identify and understand phishing emails and prevent user or phishing attacks. It is a very good package."
"They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us."
"Whenever you have a crash or your service is not working, you can just live-boot the machine and have your service up and running."
"The restoration and infrastructure is extremely reliable."
"Barracuda Backup could use some more integration."
"It would be nice to have some reports generated on the usage, but it is not essential."
"This solution could be improved with offering lower prices at scale."
"I would like to see better integration with third-party applications."
"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."
"Its speed can be a bit improved, and of course, its pricing can go a lot cheaper."
"Compared to Avamar and Data Domain (our other systems), the backup speed is slow."
"When we manage the box physically, we don't have as much control as we do when we manage from the cloud. The best management is from the cloud."
"We would like to have the opportunity to omit data from being backed up. For example, we have three virtual machines, each with three disks. When running the backup, it will automatically take each disk rather than allowing us to select what data we want backed."
Earn 20 points
Barracuda Intronis Backup is ranked 10th in Deduplication Software with 24 reviews while IBM Tivoli CDP for Files is ranked 63rd in Backup and Recovery. Barracuda Intronis Backup is rated 8.4, while IBM Tivoli CDP for Files is rated 9.0. The top reviewer of Barracuda Intronis Backup writes "Finding data to restore is much easier than rummaging through tapes to find backups". On the other hand, the top reviewer of IBM Tivoli CDP for Files writes "Restoration and infrastructure are extremely reliable". Barracuda Intronis Backup is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect and Dell PowerProtect DD (Data Domain), whereas IBM Tivoli CDP for Files is most compared with Commvault Cloud, Arcserve UDP and IBM Spectrum Protect.
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