We performed a comparison between ARIS BPA, Comindware Tracker, and IBM Case Foundation based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."It has allowed us to model our enterprise process architecture."
"Features like SAP SolMan sync, Alfabet EA integration (another Software AG product)."
"The tool defines the processes. It's the documentation of everything."
"Process Modeling or Process Mapping/Documentation. This is the most comprehensive tool for capturing the process details. Any organization who wants to embark on a BPM journey, process mapping/documentation, lays the foundation for the BPM led implementation."
"It has helped me get some ideas across more clearly to my colleagues."
"The capability to integrate all information of the business and to generate simulations of processes. It can analyze the model of operations quickly."
"The initial setup and installation are very straightforward."
"You can relate different aspects of an organization to each other, and you can clearly define the rates seen in the application."
"This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly."
"It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it."
"Low code development."
"It provides a scalable solution that should allow me to grow my company without too much fuss or further set up required."
"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."
"The clean interface, prioritization, and private task lists aren't present in other solutions."
"The ability to access Comindware Tracker from mobile has been greatly valuable to our organization. We are often out of office and this can create timeframe and task management issues. Being able to access tasks and time tracking while on the move is a great asset."
"It was easy to set up my team with access credentials to their files."
"It's very easy."
"Case Foundation provides a strong security boost."
"It is easy to set up workflows that notify the user depending on certain events."
"The content management is great."
"The most valuable feature is its stability, which is why we are using it."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"The client and the IBM content navigation are the solution's most valuable features."
"The governance mechanism could be better, as could automation."
"I had a hard time with ARIS's access and licensing policy. It requires you to pay for each step you want to take forward with the solution."
"Displaying role allocation matrix models in ARIS Connect needs improvement."
"The areas of ARIS where we see room for improvement are actually related to the background services that support it. Over the last number of years, Software AG has moved from an on-premises solution into deploying a SaaS solution to their enterprise base. That has been really successful from my point of view, as I have been a customer of ARIS, managing the relationship, for a couple years. Certain support functions around the knowledge base, customer service, and the cross and upselling of modules within the core ARIS component are lagging behind the SaaS movement."
"Since this is a design tool, seamless interface to make the process flows executable."
"One thing that could be improved is regarding the handling of the content itself. Maybe ARIS could provide a set of best practices, or best processes, so that people do not have to start from scratch."
"The workflow approval process could be represented better in the overviews."
"The tool must provide more documents."
"The initial setup seemed a bit complex, and there is no great documentation."
"If your organization has only a few team members then this tool is not suitable."
"This solution lacks API integration with some popular websites."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"There are not very many report templates, and if there were more, it would really help."
"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"There are some features that could be enhanced like the document viewer"
"The service as it currently stands is out-of-date and lacks flexibility."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"The cloud version could use more stability."
"The solution can be quite expensive."
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