Appgate SDP vs Zoho Assist comparison

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Appgate Logo
1,855 views|1,237 comparisons
100% willing to recommend
Zoho Logo
326 views|70 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Appgate SDP and Zoho Assist based on real PeerSpot user reviews.

Find out what your peers are saying about Zscaler, Palo Alto Networks, Cisco and others in ZTNA as a Service.
To learn more, read our detailed ZTNA as a Service Report (Updated: April 2024).
769,662 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort.""It is a scalable solution...The support answers your questions very fast.""One of the most important features is stopping lateral movement across our network.""The interface is really friendly. It's simple to understand.""It is pretty stable.""The flexibility of the tool is valuable. It is very robust. It has a very robust configuration capability."

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"Technical support is easy to reach.""Screen monitoring and screen sharing, as well as screen remote control, are all very useful features.""It is a scalable solution. "

More Zoho Assist Pros →

Cons
"One limitation is that it's harder to provide access to multiple applications in the company with Appgate, but that's probably because of poor management.""They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection.""One thing that kind of sticks out to me is the ability to do a proper non-split tunnel. VPN tunnel-wise, it is not really a true unsplit tunnel, but I think that's just because of the way it's designed. A split VPN basically allows your system to talk to other systems without being forced down the tunnel. A VPN running in a non-split tunnel mode forces all the traffic down the tunnel to wherever you're VPNing to. It forces the traffic down so that the traffic is subject to the firewall and rules that you have in your corporate environment and such. It helps to prevent remote malicious folks that may be talking directly to that box from piggybacking into the corporate environment through it. They do it partially, but it would be nice to see more of an enterprise-level solution there.""The user interface should be improved as it is not very easy to work with the updates.""On the cloud, when you make some changes, it may be difficult.""It would be better to connect to an application portal from any device. Documentation and support could be better."

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"It could be integrated with IT management tools.""Support could be more knowledgeable.""They do have some glitches in the microphone and speaker, especially during remote access."

More Zoho Assist Cons →

Pricing and Cost Advice
  • "It is a pretty expensive tool. It is maybe about $20,000 per year for a hundred users or so."
  • "We pay $100 per user per month. One license for the site is around $17."
  • "The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promotions to sell the product in the market."
  • More Appgate SDP Pricing and Cost Advice →

  • "Its scalability depends on the business model we purchase."
  • More Zoho Assist Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal… more »
    Top Answer:The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promotions to sell the product in the market.
    Top Answer:They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection.
    Top Answer:The pricing is very cheap. It is very reasonable compared to other applications while being just as flexible and compatible.
    Top Answer:They should provide a live version of the solution to our remote agents. Also, there could be integration with IT management tools. It would be helpful for us in PC management, software management… more »
    Ranking
    10th
    out of 34 in ZTNA as a Service
    Views
    1,855
    Comparisons
    1,237
    Reviews
    5
    Average Words per Review
    374
    Rating
    8.8
    22nd
    out of 59 in Remote Access
    Views
    326
    Comparisons
    70
    Reviews
    3
    Average Words per Review
    404
    Rating
    8.7
    Comparisons
    Learn More
    Overview

    Appgate SDP is a network access control tool for local and remote access, multifactor authentication, and micro-segmentation. It is a flexible, robust, and configurable tool with good documentation, interface improvements, and ease of deployment. 

    It helps organizations prevent lateral movement across networks and servers and provides a more granular access control structure than traditional VPNs. Appgate SDP's valuable features include the ability to hide servers, good support, stability, scalability, and stopping lateral movement. It is currently being used as the main VPN solution for many companies.

    Zoho Assist is an online remote support and access platform for small and mid-sized businesses that can empower every app to become more trustworthy at absolutely no cost. It contributes significantly to Zoho's powerful management engine with out-of-the-box, creative, and timely support.

    Sample Customers
    United States Air Force  FINRA Weight Watchers Rackspace  DataDog SageNet  Verdant Norwegian Cruise Line  VoiceBase  The Third Floor 
    Hitachi, Metropolitan Washington Council of Governments, United Nations Foundation, element
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm9%
    Manufacturing Company8%
    Government7%
    VISITORS READING REVIEWS
    Educational Organization88%
    Real Estate/Law Firm2%
    Financial Services Firm2%
    Computer Software Company2%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise13%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise16%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business4%
    Midsize Enterprise87%
    Large Enterprise9%
    Buyer's Guide
    ZTNA as a Service
    April 2024
    Find out what your peers are saying about Zscaler, Palo Alto Networks, Cisco and others in ZTNA as a Service. Updated: April 2024.
    769,662 professionals have used our research since 2012.

    Appgate SDP is ranked 10th in ZTNA as a Service with 6 reviews while Zoho Assist is ranked 22nd in Remote Access with 3 reviews. Appgate SDP is rated 8.8, while Zoho Assist is rated 8.6. The top reviewer of Appgate SDP writes "Helps us manage traffic-related issues and streamlines access management for the network ". On the other hand, the top reviewer of Zoho Assist writes "Secure, reliable, and great for remote access". Appgate SDP is most compared with Prisma Access by Palo Alto Networks, Zscaler Internet Access, Zscaler Zero Trust Exchange, Waverley Labs Open Source Software Defined Perimeter and Netskope Private Access, whereas Zoho Assist is most compared with .

    See our list of best ZTNA as a Service vendors.

    We monitor all ZTNA as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.