I use Citrix Hypervisor for virtualization.
Associate designer
Excellent tool with easy setup
Pros and Cons
- "Scripting can automate procedures."
What is our primary use case?
What is most valuable?
The most valuable feature of this product is that its scripting can automate procedures. I have also had a very good experience with its storage.
For how long have I used the solution?
I have been using this solution for almost ten years.
How was the initial setup?
I had no problems with the initial setup.
Buyer's Guide
Citrix XenServer
November 2025
Learn what your peers think about Citrix XenServer. Get advice and tips from experienced pros sharing their opinions. Updated: November 2025.
873,085 professionals have used our research since 2012.
What's my experience with pricing, setup cost, and licensing?
The cost of this product is not high.
What other advice do I have?
Citrix is an excellent tool, we don't have any issues or complaints about it. I would rate this solution as ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager
Simple with a straightforward setup and a good option for enterprise-level organizations
Pros and Cons
- "The onboarding process is pretty straightforward."
- "The solution is only in English. It would be ideal if it was in Portuguese."
What is our primary use case?
Some months ago, I used this solution to create some virtual machines. I could replicate some of these virtual machines, and clusterization, and some reports.
What is most valuable?
The online support material is great. Citrix has the more complete online material.
The product is more inclusive than other options, which is nice.
It's not as complex as other options. It's easier to use.
The onboarding process is pretty straightforward.
The product is a great option for enterprise-level organizations.
The solution offers a wide array of compatibility with, for example, some image files of other systems, and can be virtualized using another solution. The Citrix Hypervisor has a larger range of compatibility.
What needs improvement?
The solution is only in English. It would be ideal if it was in Portuguese.
For how long have I used the solution?
I've used the solution for a number of years.
What do I think about the scalability of the solution?
If you are an enterprise-level organization, this solution will fit your needs. It works well for large companies.
Which solution did I use previously and why did I switch?
I also work with Hyper-V.
How was the initial setup?
The initial setup isn't too difficult. It's fairly simple and straightforward. A company shouldn't have any issues with it.
What about the implementation team?
We can implement this solution for our clients if they need us to.
What's my experience with pricing, setup cost, and licensing?
I was not involved in the acquisition of the solution, so I do not have exact details about the pricing.
Which other solutions did I evaluate?
We are a public (government) company. Due to legislation, most of the time, we can't simply choose a vendor. If we need to acquire a contract solution, we make a technical study where the features are evaluated and the final specifications are always based on features, not on vendors, or manufacturers.
What other advice do I have?
We are service providers.We are implementers and sometimes we do the plans of the implementation.
In this company, we mostly have on-premise solutions, such as hypervisors. For example, the Microsoft Hypervisors, Citrix Hypervisors, et cetera. Here in the company, we don't use exactly cloud solutions, or not entirely cloud. We use many hybrid solutions. We have a Citrix Orchestrator inside our infrastructure.
I would rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Citrix XenServer
November 2025
Learn what your peers think about Citrix XenServer. Get advice and tips from experienced pros sharing their opinions. Updated: November 2025.
873,085 professionals have used our research since 2012.
Chief Operating Officer at CENTRE FOR INFECTIOUS DISEASE RESEARCH IN ZAMBIA
The ability to move a VM while it is still running and continue doing maintenance work is a big advantage
Pros and Cons
- "The ability to move a virtual machine while it is running is a big advantage."
- "It needs to have a more robust backup solution."
What is our primary use case?
Our primary use case for this product is that it serves as the main computing platform for our enterprise software. Our ERP system and our SQL Servers run on top of that and all the applications that we deploy are essentially virtualized.
How has it helped my organization?
Server consolidation has saved us a lot of money over the years. Being a non-profit that is a very big consideration for us.
What is most valuable?
The feature that is most valuable to us is the XenMotion (live migration) feature. It is critical for us, especially when doing maintenance work. That is a must-have feature. Also Storage XenMotion. The ability to move a VM while it is still running and continue doing maintenance on that is a big advantage.
What needs improvement?
The third-party integration is not very advanced. I don't know if it's a lack of interest by developers. Compared with VMware, Xenserver doesn't have a lot of third-party add-ons. Maybe in some way that can be improved.
The number one feature that would make it a more robust product is a backup solution. Right now we have to buy Xen Orchestra as a separate solution to manage the tasks a little bit better. If it was integrated within the product, that would be good. Maybe Citrix should just buy Xen Orchestra and improve on it. It is a very good product. It does everything we want to do, but it's a separate product which means we have to pay another license in addition to the ones for XenServer. So I really would want to see improvements in the backup arena and a more robust clean-up job after some tasks such as snapshots fail to complete.
For how long have I used the solution?
I have been using the product since 2011, so I have been using it eight years or more.
What do I think about the stability of the solution?
As far as stability, we have never had any problems that we've not been able to overcome. The only thing we have experienced is that sometimes when you are doing your backups or you are creating a snapshot, you get orphaned images or other unnecessary files that the system fails to auto clean. But this is not really any failure of the system as far as stability.
We have 16 licenses at the moment and we run it on four Dell R910 machines with four CPUs in each, and each is eight-core.
What do I think about the scalability of the solution?
It is easy to scale up. You can grow as you wish.
How are customer service and technical support?
The technical support is quite quick and responsive. Whenever we have a problem, they are able to log in and check on the issue for us. Technical support has been good for us. We do pay for annual tech support. They are quite good.
How was the initial setup?
Initially, I would say the setup was straightforward. When we consulted with Citrix about our plan for implementation we created our design diagrams, then we sent them the diagrams so they could check whether the design was going to work or not. When they looked at our diagram, they confirmed that it was a good design in terms of fail-over at both hardware level (host pools and storage) as well as physical network design. So we just deployed the product the way we had planned and it was straight forward after the plan was confirmed.
What's my experience with pricing, setup cost, and licensing?
I would advise that with this setup, you are better off also taking up the paid support. The Tech support with these guys is fantastic. They will call you within minutes of logging the issue and with you to resolve the problem. If you provide access to the host they will log in and troubleshoot with you and show you which commands were run to solve the problem. 10/10 score on Technical support.
What other advice do I have?
I think the biggest issue that I've seen that scares off a lot of potential customers is that they think it is complicated to set up. There are not many people who have deployed the product compared to other products. I think new clients should start small and gain confidence. There is no harm in having a mixed environment where they can at least try it out. If they like it they can continue to roll out the deployment.
For us, the attraction has been that the licensing is straight forward. You don't have to think about what it will cost for add on features. It's really straightforward in that you pay for the number of CPU cores you have and that is if you want Technical Support. It is very easy for us to predict our costs. With other products, it is really difficult to know how much it's going to cost from year-to-year. With this product, we are able to say for sure what the cost will be.
On a scale from one to ten, with one being the worst and ten being the best, I would rate this product as a nine. It is not a ten only because I don't have an easy way to do replication and backup. We had to learn to use the command line just to do that. But other than that, it's a very stable product. We have never had trouble, in addition, the hypervisor has a very small footprint on the host.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer & IT Manager at a tech services company with 51-200 employees
A solution that offers good compatibility but requires more flexibility and better storage
Pros and Cons
- "The compatibility of the solution is its most valuable feature. It's compatible on almost every cloud these days."
- "The solution should be more flexible and allow for greater customization."
What is our primary use case?
We primarily use the solution for infrastructure. It is like a DNS active directory.
What is most valuable?
The compatibility of the solution is its most valuable feature. It's compatible on almost every cloud these days.
What needs improvement?
The performance, storage capabilities and network are all aspects of the solution that needs improvement.
The solution should be more flexible and allow for greater customization.
For how long have I used the solution?
I've been using the solution for six or seven years.
What do I think about the stability of the solution?
The solution is pretty stable.
What do I think about the scalability of the solution?
We have about 50-100 users right now and it works well for us.
How are customer service and technical support?
Generally, I do not use the solution's technical support, but I haven't heard very good things from those that have.
How was the initial setup?
The initial setup was straightforward. It wasn't complex. It was very easy.
What other advice do I have?
We're using the on-premises deployment model.
I'd generally recommend that if someone is considering using this solution that they look into other options first.
I'd rate the solution six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect Data Center Servers and Storage at Tecnologia informatica
Good customization with responsive technical support and very good security
Pros and Cons
- "The solution's security is its most valuable aspect."
- "Overall, I can't think of a feature that is lacking. We've been pretty satisfied overall."
What is our primary use case?
We primarily use the solution to deploy some services for our final users.
What is most valuable?
The solution's security is its most valuable aspect.
The customization is very good.
Technical support is very, very good. They are very knowledgeable and responsive.
The pricing is good if you compare it to what else is on the market.
What needs improvement?
Overall, I can't think of a feature that is lacking. We've been pretty satisfied overall.
For how long have I used the solution?
We've been using the solution for a while. We've used it over the last 12 months at least.
What do I think about the stability of the solution?
The stability is very good. There aren't bugs or glitches. It doesn't crash or freeze. We find it good. It's reliable.
What do I think about the scalability of the solution?
The scalability is good. If a company needs to expand it, it should be able to rather effectively. It's so easy to create new users and add new features that can be integrated into the solution.
We do plan to increase usage. There may be about 50 people now, however, but by the end of the year, we may be up to 100 or so.
How are customer service and technical support?
The solution offers very good technical support. We've been very satisfied with the level of service that they provide.
Which solution did I use previously and why did I switch?
We didn't previously use a different solution. This is our first product for our company to use in this manner.
How was the initial setup?
The initial setup is not complex. It's pretty straightforward. It was easy.
Depending on the configuration and the number of users the deployment times differ. Typically, it will take between one and three hours.
We used three to five people for deployment and maintenance.
What about the implementation team?
We used a Citrix integrator that assisted us in the implementation.
What was our ROI?
I'd say that the ROI has been good, however, it is not so easy to calculate that. When you get satisfaction from the users and the way they can work around the solution, that's the best return of investment that you can get from any kind of solution.
What's my experience with pricing, setup cost, and licensing?
We pay for licensing yearly. It's a subscription-based license. We find the price to be quite good.
What other advice do I have?
We are a reseller.
This may be the best solution on the market for these purposes. We've been very happy with it so far.
I'd rate the solution for nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology Specialist at a manufacturing company with 51-200 employees
Cost-effective with good uptime, but the features are a little basic
Pros and Cons
- "The continued uptime of our virtual machines is good."
- "Live migration is something that can be improved."
What is our primary use case?
This product makes up our infrastructure and we use it to host several servers.
What is most valuable?
The continued uptime of our virtual machines is good. If there's a problem with one host, the machines get migrated off. This is something that works well.
What needs improvement?
Live migration is something that can be improved.
Modification of virtual machines, while they're still powered on, should be supported.
For how long have I used the solution?
I have been working with Citrix Hypervisor for about a year and a quarter.
What do I think about the stability of the solution?
The newest revision appears to be pretty stable.
What do I think about the scalability of the solution?
This is a scalable solution.
Which solution did I use previously and why did I switch?
I have worked with other hypervisors in the past and Citrix is a little more basic.
How was the initial setup?
The initial setup is pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
Citrix is a good low-cost alternative to VMware, so if budgeting is an issue then I would recommend it.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Engineer at a computer software company with 10,001+ employees
Good for hosting and patching virtual machines, but the technical support needs improvement
Pros and Cons
- "The most valuable features are being able to host many virtual machines and being able to patch machines."
- "You need a licensed account to look up technical support."
What is our primary use case?
The primary use case of this solution is for providing virtual machines to the customers.
How has it helped my organization?
It reduced the number of physical workstations. There was a requirement to have several different workstations physically.
Also, it helped us to keep it standard. This allowed more management of the virtual machines.
What is most valuable?
The most valuable features are being able to host many virtual machines and being able to patch machines. For example, have a primary and secondary machine and being able to put the user on one machine and patch up the other one and rotate.
What needs improvement?
Some of the tools are different from VMware and there are some issues with speed in the network.
They need to have some cleared individuals on their team.
There are some limits, and technical support could be improved. The online documentation could be better found within the accounts.
There is an issue with having an actual account versus a standard account.
You need a licensed account to look up technical support.
Better return time when reaching out for support would be an improvement.
For how long have I used the solution?
I had been working with Citrix Hypervisor for approximately six years.
They incremented every new version that came out from XenServer 6 to 7.5.
What do I think about the stability of the solution?
There were several times where there were some glitches or it crashed.
Our network is a standalone one that is not connected to the outside. Being able to either update or get any type of support without allowing outside into the internal network was sometimes difficult.
What do I think about the scalability of the solution?
It's a scalable solution. It's easy to scale.
We looked at scaling and going into machine creation services where you have one machine and that's the gold master machine in the update.
We have approximately 150 users in our organization.
Their roles were mostly purposes, usual work.
How are customer service and technical support?
I have used technical support. They were helpful but not helpful for the environment that I worked with because of security reasons. We couldn't give access to the internal network.
Which solution did I use previously and why did I switch?
Previously, we did not use another solution. We started with Citrix Hypervisor.
How was the initial setup?
I was not a part of the setup process.
What other advice do I have?
I would definitely suggest that you do a trade study with other Hypervisors available.
I would rate Citrix Hypervisor a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Manager of Engineering at Mechanics Bank
Most people know VMWare vSphere and MS Hyper-V. XenServer fits right in the middle.
What is our primary use case?
A virtualization platform that was easy to maintain for our staff's level of expertise and allowed for inexpensive licensing when support was required.
How has it helped my organization?
Allowed us to maintain the desired level of high availability between our XenServer farms. Our response time to backend errors was faster than when we had a physical server farm.
What is most valuable?
All features of the product are valuable, depends on the situation. I have used all of the features at one time or another.
What needs improvement?
Integrated workload balancing and virtual switch management that doesn't require another virtual appliance to control.
For how long have I used the solution?
More than 15 years.
What do I think about the stability of the solution?
Rock Solid for the most part, of course, as with any technology there are software patches required for specific issues.
What do I think about the scalability of the solution?
I haven't encountered any scalability issues yet. I have built multiple XenServer pools (simple HA pairs for SMB to large Enterprise deployments of 8-20 physical hosts).
How are customer service and technical support?
Customer Service:
Provided you can get past the tier 1 support personnel quickly, it is great.
Technical Support:
All of the Citrix Engineers that I have worked with have been very knowledgable and helpful.
Which solution did I use previously and why did I switch?
VMWare was the previous solution, we switched to lower our licensing costs and support costs.
How was the initial setup?
Installation is very straightforward and can be completed in less than 5 minutes.
What about the implementation team?
In-House team; I tested from the beginning and moved the platform into production.
What was our ROI?
N/A - not able to discuss
What's my experience with pricing, setup cost, and licensing?
Cannot answer this question; but the product is free, you only need to purchase a license if you want commercial level support from Citrix.
Which other solutions did I evaluate?
At the time, there were really only a couple of companies providing virtualization platform technologies. I had found XenSource and started testing the solution.
What other advice do I have?
Test, Test, Test as with any product, make sure it will accomplish what you expect. Citrix XenServer is not marketed out there so most of the people, I talk to, only are aware of VMWare and Hyper-V. XenServer fits right in the middle (in my opinion) of those two products.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Citrix XenServer Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2025
Product Categories
Server Virtualization SoftwarePopular Comparisons
VMware vSphere
Proxmox VE
Hyper-V
Red Hat OpenShift
Nutanix AHV Virtualization
Oracle VM VirtualBox
Oracle VM
XCP-ng virtualization platform
IBM PowerVM
VMware ESXi
Xen Project
Buyer's Guide
Download our free Citrix XenServer Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What do each of the VMware and Citrix products do?
- What is the biggest difference between Proxmox VE and XenServer?
- When evaluating Server Virtualization Software, what aspect do you think is the most important to look for?
- VMware ESXi or VMware Workstation?
- VMware vs. Hyper-V - Which do you prefer?
- How does VMware ESXi compare to alternative virtualization solutions?
- Which hypervisor provides the best network performance at 10gb or higher?
- VMware has been positioned in the Leaders Quadrant of Gartner’s Magic Quadrant for four years. Agree/Disagree? Why?
- Which is the best server virtualization solution?
- Oracle VM vs. latest VMWare?














I run XenServer for more than five years with zero downtime for the VM instances. A very solid environment.