Cisco Prime Reviews

We primarily use the solution for wireless and to do backups on switches and routers. In addition, we're using it for the deployment of our new software versions.

The product has a lot of features and capabilities. It's very flexible. It's a big tool with lots of useful pro features.

The initial setup isn't too complex. We have a good in-house team that can manage it.

The stability has been quite good overall.

The solution has scaled as much as we have needed it to.

The hardware Cisco provides is excellent. It's a well-made product.

We tried here to use it as a bigger monitoring tool. However, the problem is that a lot of new products from Cisco are not supported by Prime anymore.

The solution is not easy to configure. It's not user-friendly for admins. It's quite a complex solution.

The strategy from Cisco doesn't seem to be well defined. We need to figure out how to properly integrate everything together, and right now, that's not exactly clear.

I've been using the solution for about two years at this point. It's been a while.

The stability has been good so far. There are no bugs or glitches. It doesn't crash or freeze. For how we are using it, we haven't had issues.

The scalability fits our needs. For how we are using it, the scalability has been fine.

We have direct technical support from our supplier here in Germany if we need it.

The initial setup is not so complex. It's pretty straightforward. We had a lot of people in-house that were proficient in Cisco. It was not very complicated.

The initial implementation was done here within the company. We did not need to hire any consultants or integration partners. We handled it ourselves.

We're looking at Cisco DNA. Prime, for the things we're using it for, is too big for us. This is why we want to compare it with Cisco's DNA Center. Cisco creates very good hardware solutions. However, we need some time here to integrate products into software solutions from Cisco. 

We are a customer and an end-user. We do not have a professional relationship with Cisco.

We will not keep using this solution. I'm only keeping Prime Infrastructure at the moment for coexistence purposes as we have not yet created some functionalities elsewhere. 

I'd rate the solution at a six out of ten, mostly due to some issues we have surrounding its overall complexity that hinders us a bit.

We use the solution for monitoring and backing up our network devices.

The dashboard is a valuable feature. It's very clear, and the metrics make it easy to see the current network situation.

In general, it's fine for me. It's a nice product. Right now, I can't think of any features that could be added. Maybe it could be a little cheaper.

We've been using the solution for less than a year.

The solution is stable. It works very well.

The solution is scalable. You can expand it if you buy an additional license.

We've never had to create a case for Cisco Prime support.

At my previous company, I used Huawei Insight software for our Cisco devices. Cisco Prime is slightly easier than Huawei Insight but a bit expensive, which is why my previous company preferred it.

The setup wasn't complex at all.

We did the deployment in-house.

I don't think these products have a standard cost because they are very specific. You need to get special quotes from the company for each order.

On a scale of one to 10, I would rate the product as nine.

We have two users using the solution.

The product is simple to maintain. By following the Cisco alarms, you can fix problems easily.

The solution is very easy to use, and I absolutely advise using it, as long as your budget has no limits. 

We use the solution to control the physical service station that is part of the SCADA network. We connect and control them remotely. 

The product's pricing can be cheaper. 

I have been using the product for ten years. 

The solution is stable. 

The product is scalable. My company has 100 users for the product. 

The solution's deployment depends on the experience. It took about three to four months to deploy the product. We have around 10 people who are supervising the materials. 

Our partner in Iraq helped us with the deployment. 

We update the license every five years. 

I would rate the product an eight out of ten. 

Cisco Prime helps us manage and monitor our network treatment, such as switches, routers, and firewalls. We can see when a module fails, and even push configuration. This is especially helpful when managing a large network of switches, as manual configuration would be difficult.

Cisco Prime provides us with a convenient way of deploying a configuration template to all switches in the network simultaneously. This makes managing a large number of switches much easier and saves time. Additionally, if our network is relatively small, we can use Prime to manage switch logs without the need to purchase additional hardware or software. The solution also has the capability for NetFlow.

Cisco Prime has been around for a long time, and it keeps getting better and better. The solution is the best platform for managing and monitoring switches and routers, even if we have thousands of them. Cisco Prime or DNAC are great options if we're not familiar with automation or scripting languages like Python or Terraform because we can configure devices and push the settings through without needing to know anything about automation or scripting. Managing and monitoring our network is made easy with Cisco Prime, but it is only available for Cisco-based environments.

The stability has room for improvement. I had an issue with the version I was using and it was suggested I upgrade the software to fix the issue. Once I upgraded, the issue I was having was resolved but I now have three new issues.

Cisco can only be used for Cisco environments and is not compatible with other vendors. I would like to have better integration with environments other than Cisco.

I have been using the solution for nine years.

The technical support team is very good.

Positive

We use HP NNMi because we have many of them and it is well-suited for managing Cisco devices. HP NNMi also works well with Moxa switches. For any switch we install, HP NNMi will be able to manage them. Cisco however is only optimized for a Cisco environment.

I give the solution an eight out of ten.

We use it for Infrastructure Hyperion to support the financial and strategic planning processes and for remote device configuration. When we perform network repairs and upgrades, we need to implement modernization procedures and methods.

The most valuable is the assistance for network support.

They could consider offering more flexible pricing options for their customers.

I have been working with it for eight years now.

I would rate its stability capabilities ten out of ten.

We don't use it to increase the workload. There are around ten people actively involved with operating this system.

Its technical support offers the finest experience and the most effective solutions. I would rate it ten out of ten.

Positive

We use other well-known software for our purposes, like POTG and Rubix software, to oversee our infrastructure monitoring. I believe Cisco Prime is exclusively used for Cisco equipment and we haven't encountered any problems  with it.

The cost is quite high.

Overall, I would rate it ten out of ten.

We use Cisco Prime for network management, ensuring our network's performance and security. It also helps with project execution and project monitoring.

The most valuable feature of Cisco Prime is its excellent audio and video conferencing with clear quality and no interruptions.

While it is a great solution, some improvements are needed, specifically in the form of more updates and enhancements.

I have been using Cisco Prime for a month.

We have not experienced any issues with the stability of the solution. I would rate the stability as a seven out of ten.

Cisco Prime is quite scalable.

The initial setup is fairly easy. It only takes a few minutes to deploy it.

Overall, I would rate Cisco Prime as a nine out of ten.

The user interface of Cisco Prime could be more user-friendly and increase its performance.

I have been using Cisco Prime for approximately one year.

Cisco Prime is a stable solution.

I have found the solution to be scalable.

We are in Tanzania and we use a support representative in Kenya. We have received good responses from them and the technical support we receive from Cisco has been through email and it was good. However, the support we have received from Huawei was better. It would have a local presence in Tanzania.

I rate the support from Cisco Prime a four out of five.

I have used other solutions previously, such as Huawei. What attracts customers to Cisco Prime is it is readily available. Many customers are comfortable with Cisco solutions, it is easy for us to sell to them. The solution is recommended for large enterprises.

The initial setup of Cisco Prime is simple.

I would rate the initial setup of Cisco Prime a three out of five.

I rate Cisco Prime an eight out of ten.

We use Cisco Prime for managing calls for the company. We are only at the beginning of using the solution.

Cisco Prime allows us to do a lot of functions with the users and it is flexible.

Cisco Prime could improve the graphical user interface.

I have been using Cisco Prime for approximately seven months.

Cisco Prime is a sable solution.

We have five administrators using this solution in my organization.

I have used the support.

I rate the support from Cisco Prime a five out of five.

The initial setup of Cisco Prime is very simple. The process takes a few minutes.

I rate the initial setup of Cisco Prime a four out of five.

I rate Cisco Prime an eight out of ten.