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PeerSpot user
Senior Network Operations Specialist at a government with 1,001-5,000 employees
Vendor
Feb 14, 2016
This technology is based upon utilizing other Cisco products such as IDS, IPS, ASA and Catalyst switches.
Pros and Cons
  • "By implementing ISE, it can lighten the overhead of the Cisco Catalyst Switches by not implementing port security, Dynamic Arp Inspection, DHCP Snooping, and this will also improve the switch's performance since the ISE server takes over the duty of posturing with its Policy Service Node persona."

    What is most valuable?

    Cisco Identity Services Engine (ISE) version 1.3 has improved it's GUI margin and much easier to navigate than the previous versions. 

    This technology pride itself with Trust Sec and 802.1x  feature. Trust Sec can be an advantage when an environment is nothing but a Cisco workshop.

    This technology is based upon utilizing other Cisco products such as IDS, IPS, ASA and Catalyst switches. It provides the RADIUS feature for Active Directory so that 802.1x (EAP over LAN) is properly utilized for User Authentication.  

    It also does MAC Address Bypass (MAB) for MAC Address verification and authentication.  

    Cisco will integrate the TACACS+ feature into ISE version 2.0 and enterprises no longer need Cisco ACS for this reason.  

    How has it helped my organization?

    Many organizations and large enterprises are faced with the daunting task of keeping their security issues at bay. They also need to be in compliant with the Cyber Security's strict guidelines and orders.  

    While there are many cyber attacks from the outside of the edge routers, cyber attacks can also be implemented within the organization whether it is either intentional or unintentional.  Cisco ISE can mitigate many attacks such as MAC spoofing, VLAN hopping, DHCP Starvation and ARP Snooping.

    By implementing ISE, it can lighten the overhead of the Cisco Catalyst Switches by not implementing port security, Dynamic Arp Inspection, DHCP Snooping. This will also improve the switch's performance since the ISE server takes over the duty of posturing with its Policy Service Node persona.  

    What needs improvement?

    Cisco ISE has improved performances on Access Switches and closely monitored the daily suspicious or rogue activities within the organization.  

    What was my experience with deployment of the solution?

    We've had no issues with deployment.

    Buyer's Guide
    Cisco Identity Services Engine (ISE)
    August 2026
    Learn what your peers think about Cisco Identity Services Engine (ISE). Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
    909,099 professionals have used our research since 2012.

    What do I think about the stability of the solution?

    We've had no issues with stability.

    What do I think about the scalability of the solution?

    We've been able to scale it for our needs.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Security Senior Network Engineer with 1,001-5,000 employees
    Real User
    Sep 1, 2015
    We use it for implementing wireless 802.1X with Active Directory and guest portal, but we're waiting for TACACS integration to completely replace the Cisco ACS line of products.
    Pros and Cons
    • "Cisco has implemented a special ATC partner program to help partners and customers to have a smooth deployment."
    • "We are waiting for TACACS integration to completely replace the Cisco ACS line of products."

    What is most valuable?

    • I'ts compatibility with 802.1X
    • Posture
    • Profiling
    • Guest Portal

    How has it helped my organization?

    As an integrator, I can tell that this product is mostly used for implementing wireless 802.1X with Active Directory and guest portals. It can be integrated with Active Directory and an external SMS gateway, can be used to track user authentications with Cisco WLC, can be therefore used to completely implement BYOD (considering the tight integration with leading MDM vendors). The product can be bought as a physical appliance as well a virtual appliance.

    What needs improvement?

    We are waiting for TACACS integration to completely replace the Cisco ACS line of products.

    For how long have I used the solution?

    I've used it for about four years.

    What do I think about the stability of the solution?

    Being a product relatively young the product seems incredibly stable and not prone to system outages.

    What do I think about the scalability of the solution?

    Having a Cisco consolidated experience with this type of products, the product encounters very little of no scalability problem.

    How are customer service and technical support?

    Cisco has implemented a special ATC partner program to help partners and customers to have a smooth deployment. As far as I know there is also a dedicated TAC area for this product, Cisco commitment on the ISE line of product is really at a top level. I can say this with an high degree of certainty being a Cisco Gold Partner.

    Which solution did I use previously and why did I switch?

    We use this product because we mainly sell this as a premier class NAC solution, compared to other similar products.

    How was the initial setup?

    The initial setup is very straightforwardly done by following the product’s document guides.

    What about the implementation team?

    I work for a vendor/system integrator.

    What other advice do I have?

    The main advice is to seek for an accredited ATC system integrator with a large ISE portfolio.

    Disclosure: My company has a business relationship with this vendor other than being a customer. We are a Gold Partner and an authorized ISE system integrator.
    PeerSpot user
    Buyer's Guide
    Cisco Identity Services Engine (ISE)
    August 2026
    Learn what your peers think about Cisco Identity Services Engine (ISE). Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
    909,099 professionals have used our research since 2012.
    General Manager, Enterprise Solutions at Arravo
    Real User
    May 30, 2024
    Helped improve our security and is reliable
    Pros and Cons
    • "The solution is very reliable."
    • "Cisco ISE does not recognize devices and that is an issue we faced during its integration with our existing devices."

    What is our primary use case?

    The solution is being used for authentication purposes and for sharing assessments. 

    How has it helped my organization?

    Cisco ISE has helped improve our security. 

    What is most valuable?

    It helps ensure that you are working in accordance with the organizational policy before you join the network. Also, the solution is very reliable. 

    What needs improvement?

    I would like to see better management. Integration with other platforms can also be improved. 

    Cisco ISE does not recognize devices and that is an issue we faced during its integration with our existing devices.

    For how long have I used the solution?

    I have been working with Cisco ISE (Identity Services Engine) for ten years. 

    What do I think about the stability of the solution?

    The stability of the solution is average. I would rate the stability of the solution a seven out of ten. 

    What do I think about the scalability of the solution?

    The solution's scalability is average. I would rate the scalability a seven out of ten. 

    How was the initial setup?

    The initial setup of Cisco ISE is complex. For the deployment, the solution needs to be installed and then it needs to be integrated with the network and certificates to get to the endpoints. 

    What other advice do I have?

    I would like to advice that Cisco ISE is a reliable and stable solution although it is not very easy to use. They should work on integrating the solution with other platforms.

    Overall, I will rate the solution an eight out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    PeerSpot user
    reviewer1884837 - PeerSpot reviewer
    Cyber Transport Specialist at a government with 10,001+ employees
    MSP
    Jun 22, 2022
    Enables us to track people who are authenticating onto our network
    Pros and Cons
    • "The interface is pretty easy to use."
    • "We use it enterprise-wide, around the world."
    • "Whenever we see the authentication logs, we can't see what device we're logging into... We can see who logged in, but we can't see the IP address of the device... I'm sure that's available. We just haven't figured out how to properly deploy it."

    What is our primary use case?

    We mainly use it for authenticating devices on our network.

    How has it helped my organization?

    It's our way to track people who are authenticating onto our network, whenever they log on to our switches, et cetera. It's good for security purposes.

    What is most valuable?

    The interface is pretty easy to use.

    What needs improvement?

    Whenever we see the authentication logs, we can't see what device we're logging into. It shows us the main server, but we don't see details like, "It's in building 200," or that kind of thing. We can't see the IP address. We can see who logged in, but we can't see the IP address of the device.

    I'm sure that's available. We just haven't figured out how to properly deploy it.

    For how long have I used the solution?

    I've been using Cisco ISE (Identity Services Engine) for about a year. I'm only using a small portion of it, so I don't know all the capabilities of the program.

    What do I think about the stability of the solution?

    The stability is good. I haven't had any issues with downtime or anything going out.

    What do I think about the scalability of the solution?

    We use it enterprise-wide, around the world. That would indicate it's pretty scalable.

    How are customer service and support?

    I haven't had to contact technical support.

    What other advice do I have?

    It's a good product.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Cisco Identity Services Engine (ISE) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: August 2026
    Buyer's Guide
    Download our free Cisco Identity Services Engine (ISE) Report and get advice and tips from experienced pros sharing their opinions.