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reviewer1994934 - PeerSpot reviewer
Head of Digital Engineering at a manufacturing company with 5,001-10,000 employees
Real User
Setup is easy but scaling from one plan to another is challenging
Pros and Cons
  • "The solution pairs well with other MS services and saves us a lot of money."
  • "Overall support needs improvement because they are not agile across services."

What is our primary use case?

Our company uses the solution to host and run an application in the cloud. We have 25,000 customers who use our application. 

What is most valuable?

The solution pairs well with other MS services and saves us a lot of money. 

What needs improvement?

Overall support needs improvement because they are not agile across services. 

For how long have I used the solution?

I have been using the solution for three years. 

Buyer's Guide
Azure Stack
June 2025
Learn what your peers think about Azure Stack. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The word scalability is a misnomer. It is generally said that the cloud has unlimited scalability but that is where we face challenges. When we try to scale the system from one plan to another, our DevOps engineer reports that the system is failing. We have reached out to Microsoft but they have been unable to solve our specific issue so scalability is challenging. 

How are customer service and support?

We had issues scaling from one plan to another and reached out to support. Technical support is not agile across services and has been unable to solve our issue.

Support is rated a five out of ten. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The setup is easy with no challenges but upgrades are complex. We have experienced challenges when upgrading components from one plan to another plan. Setup does not have these challenges. 

What about the implementation team?

We implemented the solution in-house. We slowly started utilizing services but total deployment did not take much time. 

Ongoing maintenance is not a challenge. 

What was our ROI?

So far, we have not measured ROI.

What's my experience with pricing, setup cost, and licensing?

The solution saves us money but is more costly than other products such as AWS. We have been paying 10 crores for our Azure services. 

Which other solutions did I evaluate?

We are thinking of moving from Azure to AWS because there are issues scaling the suite of products, support is not optimum, and the solution is more costly than AWS products. 

What other advice do I have?

Before choosing the solution or AWS, it is important to reach out to relevant engagement or sales teams to get product clarity. 

I rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Cariappa M - PeerSpot reviewer
Chief Business Officer at Knowledge Lens
Real User
Reliable, secure, and stable as a platform
Pros and Cons
  • "It's more reliable, secure, and easy to deploy. It's much more stable as a platform."
  • "For some years, Azure has been working on Synapse. It's their big footprint on the analytics stack. It's a little bit heavy right now in the sense that there are too many components and it's too complex."

What is our primary use case?

We're using the latest version.

It's deployed on the cloud, mainly as a Kubernetes container.

What is most valuable?

It's more reliable, secure, and easy to deploy. It's much more stable as a platform.

What needs improvement?

There's Azure SQL Database on the cloud for small loads, but now they're moving to Synapse, which has a combination of the storage plus the analytics. 

For how long have I used the solution?

I've been using this solution for more than six years.

What do I think about the stability of the solution?

It's stable. We haven't had any significant down times, because now you have redundancy across networks. We have not come across any situation where any disruptions have occurred, at least on the cloud connectivity.

What do I think about the scalability of the solution?

It's absolutely scalable. We haven't had any challenges with scalability.

How are customer service and support?

We had some issues, and we directly raised a defect bug to them so they could sort it out. I haven't heard teams complaining about that. I don't see any challenge right now because the stack is much stabler, easier, and we haven't needed to reach out.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Both AWS and Azure are the best in the world right now. 

It all depends on what our customers need, so we use both.

How was the initial setup?

One or two people are needed to maintain this solution.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing 4 out of 5. It could be lower.

What other advice do I have?

I would rate this solution 9 out of 10.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Azure Stack
June 2025
Learn what your peers think about Azure Stack. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
Independent consultant at a hospitality company with 1-10 employees
Real User
Top 5Leaderboard
Easy to use, flexible, elastic, and makes AI projects easier
Pros and Cons
  • "The product is easy to use."
  • "We face some challenges with database rebuilding."

What is our primary use case?

We use the solution for data lake and storage. We also use Fabric. We have some applications running in Oracle. We take the data from there and bring it into Azure for storage. We use Synapse Analytics to build the tables. We do the data analysis and data cleansing and visualize it using Power BI.

What is most valuable?

The product is easy to use. It is fantastic. It's integrated directly with Azure DevOps and Visual Studio. It is easy to integrate the product with other solutions. It makes our AI projects easier. We can use SQL or machine learning.

What needs improvement?

We face some challenges with database rebuilding.

For how long have I used the solution?

I have been using the solution for six months.

What do I think about the stability of the solution?

The product is stable. I rate the stability an eight or nine out of ten. In the software industry, nothing is ten out of ten. Everything has room for improvement.

What do I think about the scalability of the solution?

The product is very flexible and elastic. Around 100 developers use the solution in our organization.

How was the initial setup?

The initial setup is very easy. We can use the cloud infrastructure and the Azure template to deploy the solution. Or else, we can use the GUI and click till the installation is finished. The ease of setup depends on how skillful the person is in deploying the product.

What other advice do I have?

We also use tools like Power BI. The system should be dynamic after the process change. The data and table must be fully responsive dynamically. The rebuilt table command must be scheduled. After that, the statistics must be collected dynamically. Many people working with data management do not know this process and say that Azure Stack has delay issues.

The engineering team in our organization has ten people, including the manager. The machine learning and AI team has 15 people. The database, Oracle, and operating systems teams have 15 people each. I recommend the solution to others. Overall, I rate the product a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Darryl Thompson - PeerSpot reviewer
ICT Leader at Safripol (Pty) Ltd.
Real User
Ability to store and process large amounts of data
Pros and Cons
  • "The most valuable feature of Azure Stack is its ability to store and process large amounts of data."
  • "Azure Stack is an expensive product that should be made more cost-effective."

What is our primary use case?

We use the analytics side of Azure Stack extensively. I use Azure Stack for advanced analytics, AI machine learning, and business intelligence to report and interpret data. We also use the solution to store our data repositories from a data lake perspective.

What is most valuable?

The most valuable feature of Azure Stack is its ability to store and process large amounts of data. The analytics side of Azure Stack is pretty influential to our business.

What needs improvement?

Azure Stack is an expensive product that should be made more cost-effective.

For how long have I used the solution?

I have been using Azure Stack for five years.

What do I think about the stability of the solution?

I rate Azure Stack a ten out of ten for stability. Azure Stack is very stable. We just had one glitch in five years, and the glitch was for a couple of hours. So, Azure Stack's stability is very good.

What do I think about the scalability of the solution?

I rate Azure Stack a ten out of ten for scalability. Azure Stack is very scalable. Around 100 IT users are using Azure Stack in my company. Finance engineers are using it for reporting. From a finance perspective, Azure Stack is extensively used by cost accountants.

How was the initial setup?

Fortunately, we used a partner to set up Azure Stack instead of doing it ourselves. It was relatively simple for them to set up the solution. If we had done it ourselves, it would be pretty complex. The partners who set up Azure Stack for us have done it for a number of organizations. It was pretty quick, and it took a matter of weeks to set it up.

What was our ROI?

Azure Stack definitely gave us a return on investment in my previous organization. My previous organization was a mining organization, and the value we got from the system was improved utilization of fleets. We could monitor and improve fleet utilization, which had a monetary return but was never quantified. We managed monthly to increase the utilization closer to a significant eighty percent from about forty or fifty percent.

What's my experience with pricing, setup cost, and licensing?

Azure Stack has an annual licensing fee, which is very expensive. We pay service costs to the integrator or the partner to support and maintain Azure Stack.

What other advice do I have?

We have a Microsoft Edge device to transfer data between the cloud and on-premise. However, the backing for Azure Stack is purely cloud-based.

The deployment of Azure Stack was done through an integrator. The first step in deploying Azure Stack was to set up the Azure platform in the back end, to put down temporary Edge devices, and then later on, the actual dedicated Edge devices were shipped from Microsoft.

Fortunately, the deployment and maintenance of Azure Sack are done by an integration partner. They maintain it, and we pay them a service level agreement. I don't know what they've got operating in the back end, but a relatively small team of no more than five people keeps it running.

Regarding Azure Stack, I would ask users to be very mindful of what services they consume. It is like a buffet. So the more services you subscribe to, the higher the cost. So, the cost can escalate quite rapidly. There's a lot of convenience, but it comes at a cost.

Overall, I rate Azure Stack an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of Architecture and DevOps at a financial services firm with 10,001+ employees
Real User
Globally scalable, highly stable, savings on existing licenses
Pros and Cons
  • "We have found the Kubernetes version is one of the key components which we are using heavily."
  • "I would like to see the AI side come to one hundred percent in the near future."

What is our primary use case?

Our primary use cases are computing, data platform along with migrating event-driven architecture. We use a lot of data bricks and data components. From the integration to data, and from the application deployment perspective to the platform as a service.

How has it helped my organization?

Azure Stack enhanced the productivity from the developers to testers to infrastructure engineers in the following way:

* Developers and the QA team focused on delivering business values rather than thinking about the build and deployment

* The infrastructure team focused more on automating the infra-build pipelines for different environments in no time 

* Azure Pipelines automated 80% of manual efforts on both the Development and Infra front. 

What is most valuable?

We have found the Kubernetes version is one of the key components which we are using heavily.

What needs improvement?

I would like to see the AI side come to one hundred percent in the near future. I would love to see a more reliable SAP improved.

For how long have I used the solution?

I have been working with Azure Stack for the past seven years.

What do I think about the stability of the solution?

Azure Stack is highly stable across the globe from my experience.

What do I think about the scalability of the solution?

Azure Stack is extremely scalable across the globe.

How are customer service and support?

One of the best parts of technical support is they are really on top of all the issues. Once an incident has been raised, their team will call our technical engineers and start supporting them immediately. This is one of the major reasons why I have used Azure Stack. Azure Cloud is becoming so popular because in the end, businesses need assurance and they are always on top of it.

Which solution did I use previously and why did I switch?

We were using an on-premise solution, but you know that an on-premise solution is not scalable with a cloud-based environment.

How was the initial setup?

The initial setup is pretty straightforward. It is a lean, shallow learning curve. They can quickly grasp it and can start working on deployment. The deployment was pretty smooth because we set up the CI/CD pipeline and Azure pipeline, which automatically builds the solution. It does the unit test and performance test, and if everything goes well, it is scheduling the deployments for production quickly.

What about the implementation team?

We have both in-house and third-party teams, depending on the requirements and complexity of the deployment.

What's my experience with pricing, setup cost, and licensing?

The licensing is pay-as-you-go, and Azure also provides a bring-your-own-license. I believe that is a good option if anyone is looking at it and they already have a license. They can get the infrastructure and the provision in a very short time and it will save the existing licenses. 

Different applications will have different licensing needs. It depends on which tool you use. You will then need to secure that license.

Which other solutions did I evaluate?

We evaluated AWS and Google. It depends on the company and what the best fit is for the organization. If companies have similar requirements, they can follow us, or if they have a different requirement, I believe that Google or AWS might fit their needs as well.

What other advice do I have?

I think that anybody who wants to move on to Azure Stack, needs to assess their requirements, and what business needs they have. I would rate Azure Stack an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ahmed ElMissiry. - PeerSpot reviewer
Head Of Sales at inovasys
Real User
Top 5
Meets customers' regulatory requirements and transfer data and access local files
Pros and Cons
  • "The solution meets customers' regulatory requirements. Scalability allows for tasks such as transferring data and accessing local files."

    What is our primary use case?

    The solution meets customers' regulatory requirements. Scalability allows for tasks such as transferring data and accessing local files.

    What needs improvement?

    The solution could be cheaper.

    For how long have I used the solution?

    I have been using Azure Stack as a partner for five years.

    What do I think about the stability of the solution?


    What do I think about the scalability of the solution?

    The solution is scalable.

    How are customer service and support?

    Azure changed premier support to unified support, which involves allocating tickets to multiple engineers and discussing the problem multiple times. The resolution time for issues is not satisfactory.

    There is free support available, but it comes with limitations. The unified support package is free whereas the enterprise support can be costly.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    There are various implementations available. There are no issues with these implementations. Initially, Azure Stack was complex around five or six years ago. Nowadays, setting up Azure Stack is much simpler, and there are no problems with integrations, similar to other Microsoft products. For example, products like Azure Monitor, Microsoft Sentinel, and others may encounter issues, but Microsoft's R&D is effective in developing solutions for them.

    What was our ROI?

    ROI varies with each and every customer, but by average it is at the end of second year.

    What's my experience with pricing, setup cost, and licensing?

    The product is a bit expensive, but you got a reliable solution. You pay upfront for the hardware. You can opt to pay as you go or reserve it, similar to purchasing any software licence.

    What other advice do I have?

    You need the applications. It's like an extended cloud in your data centre. You can access all the local applications and transfer files between the two clouds seamlessly.

    When it comes to security, we're talking about the shared responsibility features between the cloud provider and your on-premises data centre. It's like protecting all parts of the security—from users to servers to files—all aspects of data security. It's akin to having an on-premises data environment, so you must implement roles, DDoS protection, and other security components to secure the environment as well as the public cloud itself. Moving to the cloud doesn't automatically guarantee security; the cloud provider only provides an SLA. You have to implement all the necessary security components.

    The product might be a bit complex for non technical people.

    I can recommend Azure Stack to others but they should be aware of the technical and security aspects. They should have engineers capable of resolving issues, rather than solely relying on Microsoft support.

    The main weakness of Azure Stack lies in its cost. Its value for money is good, offering numerous benefits for the client.

    Overall, I rate the solution a out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Consultant at Phoenix Technologies
    Real User
    A reasonably priced product helpful with everything related to data and analytics
    Pros and Cons
    • "The solution's technical support is great since, in our company, we get answers to most of our questions, and most of our queries get resolved with the help of the documentation itself."
    • "The challenge in Azure Stack begins at an individual level when you try to monitor every service from Azure Stack that gets consumed."

    What is our primary use case?

    Our company's customers consume the products installed from Azure Stack, so that is the usage of Azure Stack for our company. Speaking about Azure Stack from a financial perspective, if I have to talk about ERR, it is approximately 4,000 USD per month.

    What is most valuable?

    The most valuable features of the solution are related to anything and everything in data and analytics, including data management and Azure ML.

    What needs improvement?

    I think the monitoring and operational part, including more administration, must be simplified to simplify user adoption. The challenge in Azure Stack begins at an individual level when you try to monitor every service from Azure Stack that gets consumed. The more the configuration capacity is available in Azure Stack, the more configurable it becomes while becoming easier at a user level and administrator level, thereby helping to optimize the consumption cost.

    With the road map of Azure Stack, I have, everything looks great. Looking at the way Azure Stack has matured in the market, I feel that the roadmap of Azure Stack is planned pretty well by Azure's product managers.

    For how long have I used the solution?

    I have experience with Azure Stack for three to four years.

    What do I think about the stability of the solution?

    Stability-wise, I rate the solution a nine out of ten.

    What do I think about the scalability of the solution?

    Considering the administration part and scope for improvement, I rate the solution's scalability an eight out of ten since it needs improvement at a user level and administration level regarding its consumption. The administrator does have all the rights, but then there should be some level of configuration needed if you go at an application level or at a service level where a user is using native capabilities of Azure should have an option for the administrator to extend it to the end user also.

    There are around 15 users of Azure Stack in my company.

    How are customer service and support?

    I do contact the solution's technical support when the need for it arises. The solution's technical support is great since, in our company, we get answers to most of our questions, and most of our queries get resolved with the help of the documentation itself. At least at our company's end, based on the services we are working on, we are less likely to depend on the solution's technical support.

    How was the initial setup?

    The initial setup of Azure Stack is simple.

    The solution is deployed on the cloud.

    What's my experience with pricing, setup cost, and licensing?

    Azure Stack is a medium-priced product, so it is not overpriced, but the prices may be higher for certain services.

    Which other solutions did I evaluate?

    Based on the secondary data or information we got in our company based on the initial evaluation we did, I think the way the instances are spread and made available across the globe makes Azure Stack a relatively easier product compared to its competitors. Azure Stack becomes easier to adopt with the new GDPR and the country-level data privacy or security rules implemented.

    What other advice do I have?

    I recommend Azure Stack to those planning to use it. Most of our company's customers who use Azure Stack are happy.

    I rate the overall solution an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Jagadeesh J - PeerSpot reviewer
    Product Lead at redBus
    Reseller
    Top 20
    Offers good support and great integration capabilities
    Pros and Cons
    • "Azure Stack provides us with computational power. We also get an option to have it with Azure Cloud, which is beneficial. We don't need to buy any other extra servers or any virtual machines with high-end graphics."
    • "The solution's price is high, and the implementation process is difficult. I would like to see a lower price and simpler implementation for Azure Stack."

    What is our primary use case?

    Our company is trying to build an application out of Azure Stack. We are trying to build an API out of Azure Stack, which will communicate with the ERP systems.

    What is most valuable?

    Azure Stack provides us with computational power. We also get an option to have it with Azure Cloud, which is beneficial. We don't need to buy any other extra servers or any virtual machines with high-end graphics. All the aforementioned details make it more convenient for me to work with Azure Stack.

    What needs improvement?

    The solution's price is high, and the implementation process is difficult. I would like to see a lower price and simpler implementation for Azure Stack.

    For how long have I used the solution?

    I have been using Azure Stack for a year and a half. We also use the solution in our company. I am using the solution's latest version. 

    My company is a reseller of Azure.

    What do I think about the stability of the solution?

    It is a stable solution.

    What do I think about the scalability of the solution?

    It is a scalable solution.

    Right now, it is not in the production stage as it is still under the development stage, because of which I can't give a number on how many people are using it currently.

    How are customer service and support?

    We got technical support from Azure about thirty days ago, and they have been very good.

    I rate the support team a nine out of ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The solution is deployed on Azure Cloud.

    The deployment part was a bit difficult, but the document helped me to get it done. While configuring it, we faced issues with its network interfaces, along with some security issues and vulnerabilities.

    It took me around 40 days to implement Azure Stack.

    What about the implementation team?

    The implementation process was something that came along from the reseller from whom we bought the solution.

    Three members consisting of an ML developer, a person from DevOps, and an architect, were required to do the deployment.

    What's my experience with pricing, setup cost, and licensing?

    Azure Stack is not a very costly tool. The pricing is according to the services we buy. When compared with AWS, Azure is a bit more costlier.

    There is a need to pay additionally for maintenance or support. If you need premium support, you have to pay extra.

    What other advice do I have?

    Azure Stack is a good solution since it allows you to explore more things, especially on the ML or DevOps sides. I would recommend Azure Stack to anybody planning to use it.

    My company has attempted to integrate Azure Stack with products from other vendors. We haven't faced any difficulties integrating Azure Stack with products from other vendors. We provide solutions with Azure platform.

    Overall, I rate the solution an eight and a half out of ten.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user