AWS Elastic Disaster Recovery Reviews

Disaster recovery.

I wouldn't necessarily say there has been a particular improvement. This is a DR solution, so we are able to meet the disaster recovery requirements of our applications.

• Ease of use
• Reliability
• Cost
• Stability

Definitely there should be better logging. From a customer perspective I would like to see more logs on what is happening. If there is an issue, I would like to know what the problem is. Right now, we have to depend on the support of the vendor to check and let us know, because we don't have access to a lot of logging information.

Also the UI could be a little sleeker.

There have been no issues. 

Scalability is pretty good. It's seamless; it can do it automatically. 

Their phone support is pretty good. The only thing I would like to see is, they don't have a formal ticketing system. There is no way I can go back and see what questions we had six months back, what issues we had, and how they were resolved. But otherwise, the support is fine.

This is the first solution we are using in the cloud. In the datacenters there are other solutions used, but this is the first time we are using a DR solution in the AWS cloud.

It was straightforward. It was pretty easy.

I feel the product's pricing is a good value. Licensing is pretty straightforward.

We went looking at other options but the market is not really mature yet. I don't think there are numerous options, at least for me, on the public cloud side. We did look at a couple of other options, but we didn't go into detail, to evaluate them. We evaluated CloudEndure and we were pretty much happy with it so we just went with it.

We did look at Dell EMC, NetBackup, things like that, but we didn't really pursue them.

Planning ahead is important, just making sure you really understand what you need before finalizing the solution.

We use it for disaster recovery. It appears to be working fine for us.

We were in a different environment which had its own tool for performing disaster recovery. When we moved into AWS, we decided to move forward with this tool for disaster recovery. 

It provides our disaster recovery solution. It works fine in our tests.

Disaster recovery. It is what we have the product for.

Sometimes, one of the servers will get behind for one reason or another, and it does not notify us when that happens. This could be a helpful improvement.

Sometimes a server will get a bit behind. 

There has never been any issues with scalability. They license us on a per machine basis. We have a set number of machines, which we have licensed.

Technical support has been very good. They usually respond quickly to our requests.

Our group did not use a different solution, but our data center had a different solution. When we went to AWS, the data center people were not able to support us with a disaster recovery solution, so we looked and chose CloudEndure.

The initial setup is really straightforward.

We were happy with the pricing that they gave us.

We investigated several different options and chose this one.

Follow the write-up. It is very good. 

The ability to replicate our database and our data from one cloud to another is the most valuable feature. We are using it for disaster recovery so we replicated all our databases from Rackspace Cloud to Amazon Cloud. We moved from Rackspace to AWS because we didn't want to end up in a situation where we would be locked, so we chose to replicate our databases to another public cloud.

We are currently only using it for disaster recovery but are planning to migrate.

It could be a bit more automated. When we wanted to start using replicated data, the process was complex. For example, with Amazon we needed to stop replication of CloudEndure, and needed to create another instance of our server. Only after that are we able to start using the data, and by then the data is outdated. Therefore, the data becomes outdated quickly. To actually start replicating the data, I need to start a manual process which takes time.

We've used it for four months so far primarily for disaster recovery.

We had issues, but it was because we needed to use a specific instance of a server in order to make CloudEndure work perfectly. I suggest that you use experts when you start using it.

It’s very stable. We haven’t experienced any problems since the system became operational.

We're only replicating database servers – 20 servers. However, in total data, our website is ranked #475 in the world. All our operational databases are replicated using CloudEndure.

It's very high. We have good relations with all levels of management in the company, including the CTO and their architects, so their customer support has been great.

I've never heard of any complaints.

We tried a native solution from Rackspace but it failed.

We set it up as part of a POC and it was easy.

We implemented it ourselves in-house.

It's disaster recovery so you’d need to look at the business data. I'd say that the ROI is extremely high and valuable.

We tried native solutions before, and once we migrate to AWS, we'll try their native solution as well, but we'll still need CloudEndure to replicate between our data centers.