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Jonathan Pehau - PeerSpot reviewer
Infrastructure Analyst Specialized In Cloud Computing at IT2GO Solutions
Real User
Mar 11, 2023
Quick data restore, helpful support, and good interface
Pros and Cons
  • "The most valuable aspect of CloudEndure Disaster Recovery is its instant block replication feature. This allows us to perform live block verification and eliminates the need to concern ourselves with recovery point objectives. This capability is particularly advantageous for critical workloads."
  • "The failback could be improved. It should be more intuitive."

What is our primary use case?

My purpose for utilizing CloudEndure Disaster Recovery is to streamline our disaster recovery procedure. In the event of any issue arising in our on-premise infrastructure, we aim to quickly switch over to AWS. Our setup is designed to facilitate this process, and we frequently conduct tests to ensure its reliability. While we have yet to experience an actual disaster, we conduct multiple tests annually. Furthermore, as a partner, I implement this solution for our clients. Currently, we have five customers using it, with the number steadily increasing.

We have the solution deployed on-premise located on the Amazon AWS infrastructure.

How has it helped my organization?

Although we have not yet utilized it for an actual disaster, one of our clients has been affected by ransomware or similar attacks. It is crucial to be able to quickly restore their infrastructure outside of their primary infrastructure, and that is exactly what we are accomplishing with this solution. Since the client we are working with is not a large enterprise, they do not have the financial resources or budget to create a secondary site for disaster recovery. Our solution enables them to be prepared without having to allocate funds for a complete data center to perform the restoration.

What is most valuable?

The most valuable aspect of CloudEndure Disaster Recovery is its instant block replication feature. This allows us to perform live block verification and eliminates the need to concern ourselves with recovery point objectives. This capability is particularly advantageous for critical workloads.

What needs improvement?

The failback could be improved. It should be more intuitive.

Buyer's Guide
AWS Elastic Disaster Recovery
May 2026
Learn what your peers think about AWS Elastic Disaster Recovery. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
894,738 professionals have used our research since 2012.

For how long have I used the solution?

I have been using CloudEndure Disaster Recovery for approximately one and a half years.

What do I think about the stability of the solution?

The stability could be improved. There is sometimes a lag in the replication and we have to reinstall the agent. It does not happen all the time but when it does in a particular server we need to reset it. A lot of our customers are relying on this solution and this is not a good scenario.

What do I think about the scalability of the solution?

I rate the scalability of CloudEndure Disaster Recovery a ten out of ten.

How are customer service and support?

I have worked with the support once and I had a good experience. 

I rate the support of CloudEndure Disaster Recovery a nine out of ten.

How was the initial setup?

The initial setup of CloudEndure Disaster Recovery was simple with the new interface.

What about the implementation team?

Both the customer and I are responsible for implementing the solution.

What was our ROI?

We have seen a return on our investment. When compared to the cost of building a complete data center, the solution is much more affordable. However, it can still be expensive for small customers since the snapshots require significant storage space. While the solution itself may not seem costly on paper, keeping several days of snapshots can increase the price. This is due to AWS EDS storage costs since that is what we are using for the snapshots.

What's my experience with pricing, setup cost, and licensing?

I rate the price of CloudEndure Disaster Recovery a six out of ten.

What other advice do I have?

Before implementing CloudEndure Disaster Recovery, my advice to others is to thoroughly read the documentation. We made some mistakes during our initial implementation, which caused problems and incurred additional costs. We attempted to failover a few servers just to test the solution but later realized that we couldn't simply delete them and resync from on-premises. We had to perform a full rollback, which we were not prepared to do at the time. As a result, we were unable to stop the server running on AWS and had to delete it entirely, causing us to start the synchronization process from scratch. This was a significant issue, especially since the server was a large five-terabyte space server. By carefully reading the documentation, you can avoid making such mistakes.

I rate CloudEndure Disaster Recovery an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AWS Solution Engineer at a tech services company with 51-200 employees
Real User
Apr 12, 2023
Free, easy to use, and offers good support
Pros and Cons
  • "The setup is pretty straightforward."
  • "I set up a test, deleted the source, and went to fail it back, and it didn't work."

What is our primary use case?

I've used the solution for migrations. I worked for a company that went Chapter 13, and we had to migrate into the cloud.

I've used it for disaster recovery as well. 

What is most valuable?

It is easy to use. I haven't had any issues with the client and console. 

When we tested it, it worked fine. 

The solution is free to use. 

The setup is pretty straightforward.

It's stable.

The solution is scalable.

Technical support is helpful and responsive. 

What needs improvement?

When I tested a failover, it didn't work. I set up a test, deleted the source, and went to fail it back, and it didn't work. 

The solution doesn't need any new features.

AWS is no longer using the solution anymore. 

For how long have I used the solution?

I've been using this solution for about two years, before AWS bought it.

What do I think about the stability of the solution?

I'd rate the stability nine out of ten. There are no bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

I'd rate the scalability nine out of ten.

We do not have plans to increase usage at this time. 

I'm not sure how many people are using it. 

How are customer service and support?

Technical support was excellent. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward. It was not complex at all. 

What was our ROI?

I did witness an ROI while using it. 

What's my experience with pricing, setup cost, and licensing?

The solution was free to use. It was just the price of the storage, and that was it. It gave us 2,000 licenses, which is enough for anybody.

What other advice do I have?

We are using an older version from before AWS bought it. 

This is a good product. I'd rate it nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
AWS Elastic Disaster Recovery
May 2026
Learn what your peers think about AWS Elastic Disaster Recovery. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
894,738 professionals have used our research since 2012.
Cloud Consultant at sonata information Technology Limited
Real User
May 2, 2022
Overall ease to use, automatic options, and stable
Pros and Cons
  • "The solution is dependent on the network bandwidth. For example, if they have a bandwidth of 10Mbps the solution will run a little heavier. If the bandwidth is good the solution runs well."
  • "CloudEndure is easy, and block-level replication will happen."
  • "CloudEndure Disaster Recovery is charging clients $20 to do the DR backups. It is an expensive solution."

What is our primary use case?

We use CloudEndure Disaster Recovery for backing up our data and for recovery. My customers have some databases. They were looking for the DR solution.  CloudEndure is easy, and block-level replication will happen. Whenever my primary site goes down, the DR site will be up, and the data will be there. The DR data is there, and it will be a replication back will be my primary site. 

For how long have I used the solution?

I have been using CloudEndure Disaster Recovery for approximately five years.

What do I think about the stability of the solution?

The solution is dependent on the network bandwidth. For example, if they have a bandwidth of 10Mbps the solution will run a little heavier. If the bandwidth is good the solution runs well.

What's my experience with pricing, setup cost, and licensing?

CloudEndure Disaster Recovery is charging clients $20 to do the DR backups. It is an expensive solution.

What other advice do I have?

I rate CloudEndure Disaster Recovery an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1267797 - PeerSpot reviewer
Technology Manager with 1-10 employees
Real User
Feb 10, 2020
Fine for regular backups, but archive support needs to be improved
Pros and Cons
  • "For regular backup and restore solutions, this product is fine."
  • "For regular backup and restore solutions, this product is fine."
  • "I would like to see better support for creating and working with archives."
  • "I would like to see better support for creating and working with archives. Right now, it is difficult and painful to do."

What is our primary use case?

I am a solution architect and I analyze customer's information in order to suggest products for them. CloudEndure Disaster Recovery is one of the solutions that I am familiar with.

It is used for backup and restore operations.

What is most valuable?

For regular backup and restore solutions, this product is fine.

What needs improvement?

I would like to see better support for creating and working with archives. Right now, it is difficult and painful to do. When you are working with multiple terabytes, there are no good solutions.

For how long have I used the solution?

I have been using CloudEndure Disaster Recovery for the past five or six years.

Which solution did I use previously and why did I switch?

I have worked with many different vendors and the choice of solution depends on the customer's requirements.

What other advice do I have?

I would rate this solution a five out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jaydeep Bose - PeerSpot reviewer
Associate Manager at Course5 Intelligence
Real User
Jan 30, 2020
Straightforward to set up and is scalable for large nodes
Pros and Cons
  • "The initial setup is pretty straightforward, it's not complex."
  • "The initial setup is pretty straightforward, it's not complex."
  • "The user interface, customer support, and the recovery time for the current customer query could use improvement."
  • "The user interface, customer support, and the recovery time for the current customer query could use improvement."

What is our primary use case?

The entire company uses it for reports we are sent to research. We also have reports that we write for various clients and it helps us look for our research requirements. All of the data and information is stored on the cloud. There were a few instances in which the entire system got hacked. There was an issue with the system, the hard drive, so we used the cloud backup to retrieve all the information from three to four years down the line.

What needs improvement?

The three things that could improvement are:

  • The user interface
  • Customer support
  • Recovery time for the current customer query

For how long have I used the solution?

We have been using CloudEndure Disaster Recovery for the last two years. 

What do I think about the stability of the solution?

It is stable. 

What do I think about the scalability of the solution?

It is scalable for large nodes. 

How was the initial setup?

The initial setup is pretty straightforward, it's not complex.

What other advice do I have?

I would recommend this product for cloud-based solutions. I can't recommend it for Azure

I would rate it an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. PARTNER
PeerSpot user
Director6974 - PeerSpot reviewer
Director, IT Operations & Information Systems at a media company with 501-1,000 employees
Real User
Jul 23, 2018
It has saved us money from having to buy hardware for disaster recovery
Pros and Cons
  • "We went from an organization with minimal to no disaster recovery. I was able to spin up the disaster recovery environment with AWS rather quickly and meet business requirements."
  • "We went from an organization with minimal to no disaster recovery, and I was able to spin up the disaster recovery environment with AWS rather quickly and meet business requirements."
  • "The bandwidth is a constant upload communication to the AWS DR environment, so if you do not have the proper bandwidth, it will definitely eat up your internet line."
  • "The bandwidth is a constant upload communication to the AWS DR environment, so if you do not have the proper bandwidth, it will definitely eat up your internet line."

What is our primary use case?

Enterprise disaster recovery.

How has it helped my organization?

We went from an organization with minimal to no disaster recovery. I was able to spin up the disaster recovery environment with AWS rather quickly and meet business requirements. We continue to build off of it as well. It is in place, and it is simple enough where we can continue to add licenses and systems, and swap systems out too. As we remove some servers, we can always add new ones in with the same license.

What is most valuable?

The speedy, quick configuration and installation was the initial reason for the product and what I enjoyed about it. Now, it just continues to be simple and works well.

What needs improvement?

One item that they did fix was, and this was when we first started, they had only one type of license. Then they did come out with a Tier 2 type of license, which costs a little less money. It updated a little less frequently, which seems to fit our needs. That was definitely helpful. 

There are some servers where we do get failures with the CloudEndure client. I don't know necessarily if it's the CloudEndure issue, but it's something that my engineers fixed on our end. It's always something that's easily repairable, though. There is a constant update of the servers. 

It's a fairly simple product once the infrastructure's in place. We did hire a third-party to help us build the AWS infrastructure to work with CloudEndure, but once it was up and running, it  pretty much runs on its own now.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

There were no stability issues, once it was up. We built the environment once, but that was because we migrated to the additional licenses. However, once it was up, the only instability was just some random servers. There was pretty much always fixed on the client side, and usually it was Linux machine.

I don't recall any CloudEndure crashes with server usage.

What do I think about the scalability of the solution?

We just did an upgrade, and it went fairly smoothly. Once it is on the machines, if we are not changing anything around, it seems to work fine. Even the reporting features on the dashboard are pretty cool. You can see what state all the servers are in. You can get reporting if something is not updating, so the visual stations are good as well.

How are customer service and technical support?

Technical support has always been responsive. We engage with a third-party to work with us on CloudEndure and the infrastructure, so we work with them most of the time. For any of our dealings with CloudEndure, they have been pretty responsive.

Which solution did I use previously and why did I switch?

We had an old school type of DR with replication. 

Since we put CloudEndure in place, which is our DR for our Tier 1 and 2 servers, replicating out from our facility to AWS, and it has been bare-metal to bare-metal type of disaster recovery. This is our first cloud-based DR solution.

How was the initial setup?

The setup was fairly simple, and we spun it up pretty quickly. We did have a third-party help us, so most of the effort was putting into building the AWS environment, but that wasn't too difficult. We designed the AWS environment, then on a smaller subset, we installed the client and the client started replicating, and that was our initial test. Then from there, we kept adding servers.

What was our ROI?

It helped us build our disaster recovery. Our organization was moving towards the cloud in a lot of areas, so it saves us ample dollars from having to buy hardware for disaster recovery. We even used it for other cloud systems for disaster recovery as well. The other piece to it was not relying on any specific type of server. It worked on our Window servers and our Linux servers, because it is versatile.

What's my experience with pricing, setup cost, and licensing?

The pricing is better now that they had come out with the Tier 2 which replicates a little less often. In comparison to what I would have been spending with any other type of solution, the pricing is fair. 

Where the price adds up, there are CloudEndure licenses, then there is the AWS environment, and finally, there is the AWS storage, so cumulatively, it adds up. The license would be better if it cheaper. I do not think it is great pricing, but I would say it's fair.

Through my third-party, I locked-in for the long-term. I received some price discounts from a three-year deal versus a one-year, which I probably question a bit now. It forced us into a certain amount of licenses. From year-to-year, I can't really play with it that often or drop it if needed. I am sort of locked into a certain amount of serviceable licenses because of the long-term deal. This has nothing to do with CloudEndure. This is between the third-party and me.

Which other solutions did I evaluate?

When we first went with this, it was we did lay out three options. We had somebody help us with making this decision. It was CloudEndure, it was moving towards a metal to metal type of DR solution, and the other one that we had up and running was VMware. I don't even know if they sell the product anymore, but VMware had a DR type of solution. We used the three of those, and we were testing them. VMware didn't seem to cut it. From a cost savings, it seemed like it made sense to go with CloudEndure and AWS versus a metal to metal type of DR solution. We did have a VMware solution in place, but we canceled it.

I haven't really compared other cloud-based DR solutions, so I can't compare it to anything else.

What other advice do I have?

I was able to build this up real quick and testing has always been successful as well. I have had issues bringing data back to the facility, but the restore has always worked with CloudEndure.

Before you jump into it, test it and be aware of the bandwidth. We did have to put in a dedicated AWS direct line for our building. Make sure if you are going to put something in place like this that you have the proper bandwidth. The bandwidth is a constant upload communication to the AWS DR environment, so if you do not have the proper bandwidth, it will definitely eat up your internet line.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
GlobalIn47b7 - PeerSpot reviewer
Global Insurance Consultant at a tech services company with 10,001+ employees
Real User
Apr 11, 2018
Ease of use and reliability, meets our DR requirements
Pros and Cons
  • "Scalability is pretty good; it's seamless and can do it automatically."
  • "Definitely there should be better logging. From a customer perspective I would like to see more logs on what is happening. If there is an issue, I would like to know what the problem is. Right now, we have to depend on the support of the vendor to check and let us know, because we don't have access to a lot of logging information."
  • "The UI could be a little sleeker."
  • "The only thing I would like to see is, they don't have a formal ticketing system. There is no way I can go back and see what questions we had six months back, what issues we had, and how they were resolved."
  • "Definitely there should be better logging. From a customer perspective I would like to see more logs on what is happening."

What is our primary use case?

Disaster recovery.

How has it helped my organization?

I wouldn't necessarily say there has been a particular improvement. This is a DR solution, so we are able to meet the disaster recovery requirements of our applications.

What is most valuable?

  • Ease of use
  • Reliability
  • Cost
  • Stability

What needs improvement?

Definitely there should be better logging. From a customer perspective I would like to see more logs on what is happening. If there is an issue, I would like to know what the problem is. Right now, we have to depend on the support of the vendor to check and let us know, because we don't have access to a lot of logging information.

Also the UI could be a little sleeker.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

There have been no issues. 

What do I think about the scalability of the solution?

Scalability is pretty good. It's seamless; it can do it automatically. 

How are customer service and technical support?

Their phone support is pretty good. The only thing I would like to see is, they don't have a formal ticketing system. There is no way I can go back and see what questions we had six months back, what issues we had, and how they were resolved. But otherwise, the support is fine.

Which solution did I use previously and why did I switch?

This is the first solution we are using in the cloud. In the datacenters there are other solutions used, but this is the first time we are using a DR solution in the AWS cloud.

How was the initial setup?

It was straightforward. It was pretty easy.

What's my experience with pricing, setup cost, and licensing?

I feel the product's pricing is a good value. Licensing is pretty straightforward.

Which other solutions did I evaluate?

We went looking at other options but the market is not really mature yet. I don't think there are numerous options, at least for me, on the public cloud side. We did look at a couple of other options, but we didn't go into detail, to evaluate them. We evaluated CloudEndure and we were pretty much happy with it so we just went with it.

We did look at Dell EMC, NetBackup, things like that, but we didn't really pursue them.

What other advice do I have?

Planning ahead is important, just making sure you really understand what you need before finalizing the solution.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
SharePoi2b31 - PeerSpot reviewer
SharePoint Lead
Real User
Mar 8, 2018
Technical support has been very good
Pros and Cons
  • "We have never had any issues with scalability."
  • "It provides our disaster recovery solution. It works fine in our tests.​"
  • "​The initial setup is really straightforward."
  • "Technical support has been very good. They usually respond quickly to our requests.​"
  • "Sometimes a server will get a bit behind. ​"
  • "Sometimes, one of the servers will get behind for one reason or another, and it does not notify us when that happens."

What is our primary use case?

We use it for disaster recovery. It appears to be working fine for us.

We were in a different environment which had its own tool for performing disaster recovery. When we moved into AWS, we decided to move forward with this tool for disaster recovery. 

How has it helped my organization?

It provides our disaster recovery solution. It works fine in our tests.

What is most valuable?

Disaster recovery. It is what we have the product for.

What needs improvement?

Sometimes, one of the servers will get behind for one reason or another, and it does not notify us when that happens. This could be a helpful improvement.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Sometimes a server will get a bit behind. 

What do I think about the scalability of the solution?

There has never been any issues with scalability. They license us on a per machine basis. We have a set number of machines, which we have licensed.

How are customer service and technical support?

Technical support has been very good. They usually respond quickly to our requests.

Which solution did I use previously and why did I switch?

Our group did not use a different solution, but our data center had a different solution. When we went to AWS, the data center people were not able to support us with a disaster recovery solution, so we looked and chose CloudEndure.

How was the initial setup?

The initial setup is really straightforward.

What's my experience with pricing, setup cost, and licensing?

We were happy with the pricing that they gave us.

Which other solutions did I evaluate?

We investigated several different options and chose this one.

What other advice do I have?

Follow the write-up. It is very good. 

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free AWS Elastic Disaster Recovery Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free AWS Elastic Disaster Recovery Report and get advice and tips from experienced pros sharing their opinions.