We use this solution for production and customer data for one of the lines of the business, which is basically one of the warehouses. I oversee the whole architecture infrastructure.
The price isn't bad for the performance for a cloud data warehouse. It's also connected to Databricks but uses SQL. It's comparable to BigQuery. If the analyst knows SQL, which is comfortable and easy to use to go between all of these tool stacks, I think it's reliable. It's a secure and reliable data warehouse.
The performance is good, and it's pretty fast. We also have Looker and MOLE connected to it for visualization, which works seamlessly. We're storing a lot of data. There's a lot of transactional data, clickstream data, and telemetry about the customer, what they're purchasing, call logs, and marketing data.
The analysts are familiar with SQL, and they're able to do this. Even the data scientists who aren't that savvy in Python, because they are very strong in SQL, are able to interact with it very quickly. I'm able to bring in more analysts for support.
There are physically too many pipelines for a company of this size to maintain. For a data scientist, it's very difficult to learn the data in all of these different environments. It's easier to train people in just one environment to start with, like Snowflake or Databricks. It's difficult to have so many technologies that are very comparable, and each comes with a price tag.
I have used this solution for seven months in my current company, but I have also used it in a couple of my previous companies.
The stability is good. For a mid-size company, it's very stable.
I would rate the technical support as 10 out of 10.
We had one or two tickets, and they responded extremely quickly. Technical support is good, but that's because we aren't running into many issues. The solution is pretty stable. The individuals who set it up did a very good job.
It wasn't too complex because only a few people were needed to set up the solution.
It's not very pricey compared to other tools. I would rate the price as 5 out of 10.
In my organization, we also use GCP, Amazon EC2, Databricks, and Snowflake. We also have Delta Lakehouse. I'm going to move everything into the Delta Lakehouse. For a company of this size, it's a lot of tools to physically maintain with a small data engineering team.
I think Snowflake has a few more features. In Redshift, you need to write a bit more SQL in some instances, but it's very user-friendly and fast. It can be used as a data warehouse solution as well. It can also do some analytics.
Redshift is comparable to other solutions. I wanted to go with Amazon EC2 because we also have Databricks, and I think I can cover some of those features with the combination of that.
I would rate this solution as eight out of ten. It's a very strong solution.
My advice is to do your research and see if it makes sense for you. You can always request a demo from Redshift.