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Aditya Mehta - PeerSpot reviewer
Director at AM Equipment & Services Private Limited
Real User
Top 5
An easy-to-setup solution with good load balancing capabilities
Pros and Cons
  • "The solution offers good load balancing."
  • "The solution needs to guarantee stability because multiple loads behind a load balancer can cause service unavailability."

What is our primary use case?

Our company is an AWS partner that sets up, integrates, and supports the solution for our customers. We use the solution's load balancing and auto-scaling features. 

Forty-two current staff members use the solution and one of our banking customers exceeds one million end users on the customer-facing application. 

What is most valuable?

The solution offers good load balancing. 

What needs improvement?

The solution needs to guarantee stability because multiple loads behind a load balancer can cause service unavailability.

I am not sure if this service currently exists, but it would be beneficial to customers to offer a network load balancer from IoT devices.

For how long have I used the solution?

I have been using the solution for three years. 

Buyer's Guide
Amazon Elastic Load Balancing
October 2025
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868,787 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is generally stable but there were two issues that shut down service. I rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

The solution is easy to scale but my customers don't use that feature. 

How are customer service and support?

When multiple loads behind a load balancer caused service unavailability, we completed a support ticket. We knew the exact load with issues and requested a restart to restore service. We knew this was the proper resolution based on past experience with the same issue. 

Support was not ready to agree that the load had actually gone down which delayed a restart to restore service. Our experience would have been better had support acted immediately on the service ticket rather than taking time to investigate. Support response was fast but the resolution was not and as a result, our customers were not happy. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was easy with no issues. 

What's my experience with pricing, setup cost, and licensing?

The solution is priced well and I rate it a ten out of ten. 

Which other solutions did I evaluate?

Our customer required the use of this solution so we did not evaluate other options. 

What other advice do I have?

I rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1215435 - PeerSpot reviewer
Strategy Manager at a university with 201-500 employees
Real User
Compared to self-hosted load balancers, it is stable and convenient to use
Pros and Cons
  • "It is straightforward to deploy."
  • "They should improve the solution's pricing."

What is our primary use case?

I am using the solution to manage the front end of the application. I have a service where multiple clients log in for usage. The solution helps in load balancing by distributing the traffic to the application.

What is most valuable?

The solution's most valuable feature is the ease of use. It is more convenient to use compared to self-hosted load balancers.

What needs improvement?

They should improve the solution's pricing.

For how long have I used the solution?

I have been using the solution for ten months.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

I rate the solution's scalability as a nine. It helps me manage around 100 end users of my application service.

How are customer service and support?

The solution's support team is helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The services offered by the solution and its competitors are almost similar. But Amazon is much more stable than them. Although, I don't have any quantifiable evidence.

How was the initial setup?

The solution itself has simple functionality. It is straightforward to deploy and doesn't require maintenance.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. I rate its pricing as a three.

What other advice do I have?

I rate the solution as an eight.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Amazon Elastic Load Balancing
October 2025
Learn what your peers think about Amazon Elastic Load Balancing. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
868,787 professionals have used our research since 2012.
ASHOK YADAV - PeerSpot reviewer
Solutions Architect at a financial services firm with 1,001-5,000 employees
Real User
Top 10
Highly configurable, good performance, and easy setup
Pros and Cons
  • "It has very good features. It is very configurable. Security with TLS, et cetera is also very easy."
  • "One issue that we faced with ALB was that leaf-level certificate validation was not happening. It is not that user-friendly in that aspect."

What is our primary use case?

Application Load Balancer is required for redirecting two or more instances. We have got two EKS instances running. So, we have to connect in a round-robin fashion based on when a request needs to be sent to one EKS and when it needs to be sent to another EKS. For this purpose, we use Application Load Balancer.

What is most valuable?

It has very good features. It is very configurable. Security with TLS, et cetera is also very easy. 

It is good performance-wise, and the logging mechanism is also very good because we get the VPC log whenever a request comes. So, we can easily find out where the request is coming from.

What needs improvement?

One issue that we faced with ALB was that leaf-level certificate validation was not happening. It is not that user-friendly in that aspect. 

What do I think about the stability of the solution?

It is stable. I would rate it an eight out of ten in terms of stability.

What do I think about the scalability of the solution?

We have more than 200 users, and we have 40 technical people.

How are customer service and support?

I have never reached out to them.

How was the initial setup?

Its initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

There is a yearly license.

What other advice do I have?

I would recommend this solution. I would rate it an eight of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Aditya Mehta - PeerSpot reviewer
Director at AM Equipment & Services Private Limited
Real User
Top 5
Easy to implement and integrates well with Amazon's solutions, but reporting would be a helpful feature
Pros and Cons
  • "The solution is very well integrated into Amazon's services."
  • "It would be good if we had a product that integrates well with third-party vendors. Some of our customers want a multi-cloud solution. They don't want to be tied up to or be in just one cloud."

What is our primary use case?

We have a lot of customers who are currently not on Amazon; they are running on-premise data centers. When they ask us to migrate, we migrate their applications to Amazon. Load Balancing is often a component we use. We use HTTPS port 443, and we integrate the load balancer with the applications.

What is most valuable?

  • Very easy to implement.
  • Very well integrated into Amazon's services.

What needs improvement?

It would be good if we had a product that integrates well with third-party vendors. Some of our customers want a multi-cloud solution. They don't want to be tied up to or be in just one cloud. In that case, a third-party solution that could integrate with the cloud as well as with on-premise would be great.

Reporting would be a good feature as well.

For how long have I used the solution?

I have been working with Amazon Elastic Load Balancing for about two years.

What do I think about the stability of the solution?

So far it has not given us any problem. It's always running, 24/7.

What do I think about the scalability of the solution?

The workload that we have put on it has not required surplus scalability. It has been able to handle our customers' loads. We have not come across a situation where massive scalability has been required, so far, and we have implemented it for large companies.

How are customer service and technical support?

We have not reached out to support so far, for Amazon Elastic Load Balancing. 

We do have their API Gateway and we have had to reach out to support twice. The API gateway nodes went down and they had to restart the nodes. I consider API Gateway as also having some kind of internal load balancing.

How was the initial setup?

The setup is straightforward. It took a couple of hours, with one person involved.

Which other solutions did I evaluate?

I have not seen other products so that I can compare them and tell you the Amazon solution needs improvement. So far, its functionality has been enough for the projects we have done.

What other advice do I have?

We have not used the network load balancer so far in Amazon. We have only used the application load balancer. As far as an application load balancer is concerned, it doesn't require any additional features.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner, reseller.
PeerSpot user
Cyber Security Analyst at Wipro Limited
Real User
Top 20
Transfers data securely from servers to users and splits the traffic based on peak times
Pros and Cons
  • "Amazon Elastic Load Balancing transfers the data securely from servers to users and splits the traffic based on peak times."

    What is our primary use case?

    We use the solution in our application deployment by configuring the server with the customer's specific port.

    What is most valuable?

    Amazon Elastic Load Balancing transfers the data securely from servers to users and splits the traffic based on peak times.

    For how long have I used the solution?

    I have been using Amazon Elastic Load Balancing for two years and eight months.

    What do I think about the stability of the solution?

    I rate the solution a nine out of ten for stability.

    What do I think about the scalability of the solution?

    Amazon Elastic Load Balancing is a scalable solution.

    I rate the solution a nine out of ten for scalability.

    How are customer service and support?

    The solution’s technical support is good.

    How was the initial setup?

    The solution’s initial setup is easy.

    What about the implementation team?

    It takes around five to ten minutes to deploy the solution.

    What's my experience with pricing, setup cost, and licensing?

    The solution's pricing is $30 per month.

    What other advice do I have?

    Once, the external network load balancer was not working because of the server-side change. The server had changed the certificate to a TLS version. We were unable to edit the security policy as a TLS version with the network load balancer. So, I created the classic load balancer instead of the network load balancer, and we're able to edit the security policy as the TLS version.

    I would recommend Amazon Elastic Load Balancing to other users.

    Overall, I rate the solution a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2618670 - PeerSpot reviewer
    AWS & Azure Engineer at a media company with 11-50 employees
    Real User
    Top 5
    Ensures optimal performance with robust instance checks and configuration
    Pros and Cons
    • "I appreciate the checks that Elastic Load Balancer performs with the instances to ensure they are running properly."
    • "Sometimes the target group takes too much time to configure or to be seen on the internet, especially when configuring through ISV tools."

    What is our primary use case?

    Elastic Load Balancer is used to maintain requests and distribute traffic on target groups. The target could be any type of instances, IPs, or Lambda functions. Most of the time, the target group is an instance.

    What is most valuable?

    I appreciate the checks that Elastic Load Balancer performs with the instances to ensure they are running properly. 

    Additionally, the Grid feature is impactful as it checks that instances are properly configured and running.

    What needs improvement?

    Sometimes the target group takes too much time to configure or to be seen on the internet, especially when configuring through ISV tools.

    For how long have I used the solution?

    I have been working with Amazon Elastic Load Balancing for more than one year.

    What do I think about the stability of the solution?

    I find Amazon Elastic Load Balancing to be stable.

    What do I think about the scalability of the solution?

    Amazon Elastic Load Balancing is scalable.

    How are customer service and support?

    Neither I nor my team have needed to escalate to tech support for now.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I worked with Azure Load Balancer previously. AWS is very user-friendly compared to Azure, which requires many steps to configure a simple load balancer.

    How was the initial setup?

    The initial setup is sometimes complex, however, after working on it for one or two months, it becomes very easy.

    What about the implementation team?

    I create a separate security group for Elastic Load Balancer, then proceed with the target group or listener rules.

    What was our ROI?

    Amazon Elastic Load Balancing has shown great performance and efficiency, especially in high-traffic e-commerce applications during sales times.

    Which other solutions did I evaluate?

    I have experience with Azure Load Balancer.

    What other advice do I have?

    I recommend Amazon Elastic Load Balancing for high-traffic web applications because it performs great.

    I'd rate the solution ten out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Senior Analyst at ESRI INDIA
    Real User
    Top 5
    Ssupports our AI-driven applications
    Pros and Cons
    • "Customer support is good."
    • "They charge for technical support depending on the support model required."

    What is our primary use case?

    We have a public-based application where we are using Elastic Load Balancing. It supports our AI-driven applications, though currently, I am not using it for that purpose.

    What needs improvement?

    The only thing that could be improved is their technical support. The first level contact needs to be more quick.

    For how long have I used the solution?

    I have been working with Amazon Elastic Load Balancing for five years.

    How are customer service and support?

    Customer support is good. However, the first level contact requires a more quick response. They charge for technical support depending on the support model required.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    I have not worked with similar products before Amazon Elastic Load Balancing.

    What's my experience with pricing, setup cost, and licensing?

    Amazon Elastic Load Balancing is cheaper when compared to other major public load balancers like Azure and GCP. Each Amazon service has its own charges, and additional technical support incurs extra costs based on the support model selected.

    What other advice do I have?

    Everyone uses load balancers when the application is public-facing as there are no other choices.

    I'd rate the solution eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user