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System administrator
Real User
Facilitates compliance and records management but needs user-friendly enhancements
Pros and Cons
  • "The time it saves is very useful."
  • "The features I appreciate the most in Microsoft Purview Communication Compliance include the ability to build cases, give them dates, and find them based on the notes that I left behind."
  • "Microsoft Purview Communication Compliance can be improved by having more tutorials available for those who aren't used to using this platform."
  • "Microsoft Purview Communication Compliance can be improved by having more tutorials available for those who aren't used to using this platform."

What is our primary use case?

We are subject to public record requests, so I use Microsoft Purview Communication Compliance for recording and creating cases, looking at different data.

I use Microsoft Purview Communication Compliance for data loss prevention.

It enables me to show compliance in real-time.

How has it helped my organization?

These features benefit my company by making it easier to pull the data that we need in a good timeframe.

What is most valuable?

The features I appreciate the most in Microsoft Purview Communication Compliance include the ability to build cases, give them dates, and find them based on the notes that I left behind.

The importance of Microsoft Purview Communication Compliance building taking into account critical regulations from around the world is very significant. It helps us stay up to date.

While I don't need the functionality, Purview delivers data protection across multi-cloud and security platform environments, including AWS and GCP.

It takes into account critical regulations from around the world. It helps us stay up to date with what's going on.

We can show compliance in real-time. It's very easy to pull records.

The time it saves is very useful.

What needs improvement?

Microsoft Purview Communication Compliance can be improved by having more tutorials available for those who aren't used to using this platform.

Regarding user-friendliness, users have to really sink into the platform to get the information needed. It would be better if it was more user-friendly regarding directives and data retrieval methods.

For how long have I used the solution?

Microsoft Purview Communication Compliance has been available to us for a few years. That said, I started using it more recently, about six months ago.

What do I think about the stability of the solution?

The stability of Microsoft Purview Communication Compliance has been pretty good; it's available when I need it.

What do I think about the scalability of the solution?

I can't speak to the scalability. I haven't yet used it to that extent.

How are customer service and support?

I have never had to use customer service and technical support.

I would rate the service an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before using Microsoft Purview Communication Compliance, I used Bitdefender, a similar platform for records.

While I don't have a choice, I really appreciate the Microsoft solution since it's integrated with all the other 365 services.

How was the initial setup?

My experience deploying Microsoft Purview Communication Compliance has been really quick and easy. It's seamless.

What was our ROI?

My biggest return on investments when using this product is the time it saves.

Which other solutions did I evaluate?

I did not consider another solution before choosing Microsoft Purview Communication Compliance.

What other advice do I have?

Microsoft Purview Communication Compliance has positively affected my meeting compliance with compliance regulators. I mostly use it for when we're going to run out of records.

It hasn't affected my visibility into my estates.

Overall, I would rate the product a seven out of ten. I would rate it higher if it was more user-friendly. You really have to sink into the platform to get the information you need. If it could be clearer in terms of directives, that would be ideal.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Rey Vazquez - PeerSpot reviewer
Vice President of Technology at Park Avenue Finance
Real User
Top 5Leaderboard
Creates robust rules for communication and data security, boosting compliance measures
Pros and Cons
  • "Customer support is excellent."
  • "Monitoring and compliance for web applications could be improved."

What is our primary use case?

We use access, conditional access from Microsoft Intune. It also connects with Microsoft Purview Communication Compliance. I can create rules on Microsoft Purview Communication Compliance and apply them to Microsoft Intune. It is a complicated architecture and infrastructure that I design for our compliance group at our company because this is a bank. There is some sensitive information for our customers and employees. Basically, I monitor sensitive data and create rules for that sensitive data. I aggregate Microsoft Sentinel to that. I created a role on Microsoft Purview Communication Compliance and also created a workbook on Sentinel for that role, monitoring data and monitoring communication, such as Teams, Slack, or the communication application that we have.

What is most valuable?

I love Microsoft Purview Communication Compliance for information, data, emails, and communication compliance. I use it to monitor how data is moved, data at rest, and data in process. I also appreciate creating rules for data and sensitive communications. Microsoft Purview Communication Compliance is robust and resilient. It's very good for security, operation, data management, and risk assessment. It's a very good resource for security on the IT part as well.

What needs improvement?

I was talking with some engineer from Microsoft about how we can audit our web page. They create or add to Microsoft Purview Communication Compliance that part, the Layer seven of the OSI model, to check the application and maintain a good practice of coding. I've tried the web page part, and it works great. However, monitoring and compliance for web applications could be improved.

For how long have I used the solution?

I worked on implementing it for about six to eight months.

What do I think about the stability of the solution?

It's very stable. Microsoft handles 75% of maintenance like patch management.

How are customer service and support?

Customer support is excellent. I rate it at a ten, as they provide great support for all their products.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is complex. Certification and knowledge of risk, compliance law, security frameworks, and data management are required.

What about the implementation team?

I implemented everything myself.

What's my experience with pricing, setup cost, and licensing?

Microsoft Purview Communication Compliance is a bit expensive, $500 per license, but it is cheaper compared to products like ComplyAd, GeoComply, and ComplyAdvantage.

Which other solutions did I evaluate?

Aside from Microsoft Purview Communication Compliance, I have worked with AWS and Google Cloud.

What other advice do I have?

Overall, I rate Microsoft Purview Communication Compliance at a nine. I highly recommend it to anyone due to its robust system and valuable resources for IT security, risk assessment, and data management.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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