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Senior Relationship Banker at a financial services firm with 10,001+ employees
Real User
Top 10Leaderboard
Jul 16, 2025
Experience boosts operational efficiency while performance sees room for improvement
Pros and Cons
  • "The Pipeline's Comprehensive Insights into data flows have helped improve operational efficiency and security."
  • "Gigamon Deep Observability Pipeline needs to improve its performance. I face issues with performance because we use SPAN, and the SPAN traffic is not good."

What is our primary use case?

I am working with Gigamon Deep Observability Pipeline and Firemon, and I have been working with it for a year.

What is most valuable?

The best features of Gigamon Deep Observability Pipeline include the ability to reduce data noise, although I need to check further.

The Pipeline's Comprehensive Insights into data flows have helped improve operational efficiency and security.

What needs improvement?

Gigamon Deep Observability Pipeline needs to improve its performance.

I face issues with performance because we use SPAN, and the SPAN traffic is not good.

They need to improve their performance.

For how long have I used the solution?

I have used Dynatrace for about one year.

What was my experience with deployment of the solution?

The initial deployment of Gigamon Deep Observability Pipeline is straightforward when starting with new infrastructure. However, when you have to work with existing infrastructure, it becomes more challenging to deploy.

It usually takes time to deploy Gigamon Deep Observability Pipeline depending on the infrastructure device.

How are customer service and support?

The technical support by Gigamon Deep Observability Pipeline is good because it has a local architect in my area.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I just use Gigamon Deep Observability Pipeline; I do not use NetScout, which is also a network packet broker.

What's my experience with pricing, setup cost, and licensing?

I don't know about the price as I'm just working with the solution.

What other advice do I have?

I don't have specific information on whether it was purchased on the AWS marketplace or somewhere else.

I am working with Dynatrace Operator.

I am also working with Algosec, Alluvio, CrowdStrike, Firemon, Gigamon Deep Observability Pipeline, and other solutions.

I think it's a good tool, and I am satisfied with it.

We have not stored cloud workloads with Gigamon Deep Observability Pipeline yet; we are still on-premises.

The technical support takes about one to two hours to respond, which is acceptable.

I am satisfied with the scalability of the product.

The interface is good.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jul 16, 2025
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LeonardoAlves - PeerSpot reviewer
Senior Treasury Analyst at a financial services firm with 10,001+ employees
Real User
Top 10Leaderboard
Aug 6, 2024
Improved the capability to analyze the environment and network problems with easy setup

What is our primary use case?

It improved the capability to analyze the environment and network problems. It also helped streamline your security and performance monitoring.

How has it helped my organization?

The application I use is a script. My environment is a mix of technologies. I have many passionate people in my network who are on a journey in technology. I frequently use three pieces of the application: technology platforms and MatchFlow.

What needs improvement?

The challenge is monitoring the cloud network. In on-premises environments, monitoring is straightforward, as I can verify all packets and communications. However, due to the way access tools and public clouds work, it is sometimes impossible in public clouds like AWS and Google Cloud.

For how long have I used the solution?

I have been using Gigamon Deep Observability Pipeline since 2013.

What do I think about the scalability of the solution?

90,000 users are using this solution.

How are customer service and support?

I use customer support only to change or RMA in the maintenance window.

How was the initial setup?

The initial setup is straightforward and takes two weeks to complete.

What's my experience with pricing, setup cost, and licensing?

Pricing depends on the equipment we need.

What other advice do I have?

Overall, I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.