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reviewer1235277 - PeerSpot reviewer
Network Product Manager/ Senior Presales engineer at a computer software company with 501-1,000 employees
Real User
Top 10
Provides powerful network access with excellent policy management

What is our primary use case?

My use case for Aruba ClearPass is that it's the best NAC solution.

What is most valuable?

The most valuable functions of Aruba ClearPass include self-service registration with an onboarding license and OnGuard for security to check system status. The solution allows onboarding for users and offers many additional capabilities.

Guest access management is particularly important for Aruba ClearPass. Users can implement self-registration for guest management. The system allows you to identify each device that has access, though this depends on multiple factors. The feature's implementation varies based on these different factors.

What needs improvement?

I cannot see any improvement in Aruba ClearPass as it has remained largely the same since its creation. It is based on Linux, and I think they must make it a fabric for all products, not only for Aruba ClearPass. It should be one integrated solution from the switching part, Aruba ClearPass part, and access point or wireless solution.

I am uncertain if they have integrated it with Central, but managing Aruba ClearPass through Central would be beneficial. I believe this is in HP's plan.

For how long have I used the solution?

I have been working with Aruba ClearPass for approximately seven years.

What was my experience with deployment of the solution?

The policy management capabilities of Aruba ClearPass can be complicated for normal users, but for experienced users, it is quite straightforward.

What do I think about the stability of the solution?

Regarding stability, Aruba ClearPass is the number one NAC solution I can rate. It is better than ICE and better than Forescout in my opinion.

What do I think about the scalability of the solution?

From my perspective as a presales professional, when designing Aruba ClearPass from the beginning, you must make space for scalability. The process is straightforward as you only need to add a license. Everything will be handled when you add new users because all configurations are deployed from the beginning.

How are customer service and support?

The customer service team is very good. When I encountered a problem with Aruba ClearPass, they sent an Indian support representative who was exceptionally experienced. I learned many things from him, as he was extraordinarily knowledgeable compared to other Aruba representatives I have worked with.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

ICE (Identity Services Engine) from Cisco is the main competitor in the market for Aruba ClearPass. While I haven't personally worked with ICE, based on NSS Labs reports and discussions with colleagues, Aruba ClearPass is preferred over ICE.

How was the initial setup?

Regarding on-premises deployment, there are two types: hardware server and VM. The hardware deployment is not simple and requires someone with significant experience. The person deploying should be at minimum a professional level, not someone junior, as the product involves many complex aspects.

What about the implementation team?

We are a partner for Aruba.

What other advice do I have?

Aruba ClearPass is very powerful when integrated with Palo Alto, resulting in enhanced security. The integration between Palo Alto and Aruba ClearPass is straightforward.

Their market share has grown significantly. While they initially had minimal market presence, they have increased their share across all Aruba products, not just one product.

On a scale of 1-10, I rate Aruba ClearPass a 10.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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José Roldan - PeerSpot reviewer
Ingeniero De Preventa at a tech services company with 51-200 employees
Reseller
Has improved network monitoring with AI-driven insights and centralized device management
Pros and Cons
  • "ExtremeCloud IQ helps with monitoring networking at low costs, acting as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs."
  • "The initial setup of ExtremeCloud IQ is medium difficulty. It is easy with knowledge of networking protocols and SNMP solutions with the MIBs. For those without knowledge of these protocols or MIBs, it can be difficult."

What is our primary use case?

ExtremeCloud IQ includes monitoring and analytics for network devices, naturally of Extreme Networks and other vendors such as Cisco, HP, and Juniper. It allows the integration of any vendors in one dashboard for SNMP protocol.

What is most valuable?

The best features of ExtremeCloud IQ include the integration of different vendors in one dashboard, the evolution of the manager, and any devices in networking.

The impact of ExtremeCloud IQ on my organization is positive as the deployment is for a hybrid solution, using third-party vendors and cloud solutions for Extreme devices, switches, IP, and access points or SD-WAN solution devices.

My IT team is occupied with other jobs, and ExtremeCloud IQ helps with monitoring networking at low costs. For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.

What needs improvement?

To improve ExtremeCloud IQ, integrating machine learning and AI generative chat in the new version, now called Extreme Platform for One, would be beneficial. This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.

For how long have I used the solution?

I have two years of experience with ExtremeCloud IQ.

How are customer service and support?

I rate GTAC support as very good. GTAC receives a score of ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I am not using SolarWinds. In my work, I work with ExtremeCloud IQ as SNMP software.

I have familiarity with these protocols from other deployments, such as using Zabbix, an open-source tool in Linux.

How was the initial setup?

The initial setup of ExtremeCloud IQ is medium difficulty. It is easy with knowledge of networking protocols and SNMP solutions with the MIBs. For those without knowledge of these protocols or MIBs, it can be difficult.

What other advice do I have?

I use ExtremeCloud IQ's real-time analytics. In the cloud solution, I get reports, and it works together with machine learning and artificial intelligence for those reports. This tool permits the configuration of a Cisco switch or Juniper switch with a console environment, handling configurations of switches from different vendors.

In analytics, I can view the performance of switches, networking, protocols, or applications, and identify the top 10 users in bandwidth.

Overall, I rate ExtremeCloud IQ as a good product with a rating of 9 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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