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Assistant Director at Synapxe
Real User
Has enabled my team to identify bottlenecks effectively and deliver reliable performance analysis across projects

What is our primary use case?

I work only with the performance testing tools and not with OpenText Professional Performance Engineering (LoadRunner Professional) for mobile and web applications.

With performance testing, I am the user of OpenText Professional Performance Engineering (LoadRunner Professional). I have procured it and am in charge of conducting performance testing across my organization. I have a team of architects and performance test engineers who are working for me.

The main use case is performance testing, and that's the main reason I'm using this product.

What is most valuable?

I have been working with this solution for almost five years.

We look at the scalability because we are using the SaaS model now. The license can be consumed on a need-basis and can be served. The scripting language is quite comfortable for us since we are working with C and C++.

I see it is stable, though there are some glitches or latency sometimes. If we want to drill down further on what's happening, I need to check with my engineer. Overall, the installation was quite easy since OpenText Professional Performance Engineering (LoadRunner Professional) is SaaS-based.

What needs improvement?

I have mentioned many advantages about this product, but to discuss disadvantages or areas that could be improved, I would need to consult with my engineers who are working on it. So far I have not heard of any significant issues.

I can gather specific improvement suggestions from my architect and provide that information later.

For how long have I used the solution?

I have been working with this solution for almost five years.

What do I think about the stability of the solution?

I see it is stable, though there are some glitches or latency sometimes. If we want to drill down further on what's happening, I need to check with my engineer. So far, I have not had any significant issues.

What do I think about the scalability of the solution?

We look at the scalability because we are using the SaaS model now. The license can be consumed on a need-basis and can be served.

How are customer service and support?

The technical support is really excellent. That's something which I completely agree with.

How would you rate customer service and support?

Positive

How was the initial setup?

The installation was quite easy since OpenText Professional Performance Engineering (LoadRunner Professional) is SaaS based.

Which other solutions did I evaluate?

The pricing is always at a higher rate when compared to competitive tools such as NeoLoad.

When we compare OpenText Professional Performance Engineering (LoadRunner Professional) with Tricentis and other vendors, we see differences not only in pricing but also from a technical perspective. We don't use similar tools from different vendors. From OpenText, we have taken only LoadRunner Professional, which is mainly used to conduct load testing. Similarly, from Tricentis, we have only taken Tosca, which is for our functional testing tools across our applications. That's how we choose our tools.

What other advice do I have?

I can provide additional advice after consulting with my team.

I am open to being contacted via email for any clarifications about my review.

I rate OpenText Professional Performance Engineering (LoadRunner Professional) an 8 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer2668566 - PeerSpot reviewer
Founder & Chief Executive Officer at a tech vendor with 11-50 employees
Real User
Top 5
Ensures high performance and adaptability while providing room for improved analytics and support
Pros and Cons
  • "I have seen an ROI from this tool, as it provides enormous value; it ensures that you are not setting yourself up for failure and functions as an insurance."
  • "From time to time, we encounter bugs that are unexpected from a 20-plus years old solution."

What is our primary use case?

The typical use case for OpenText Enterprise Performance Engineering (LoadRunner Enterprise) involves ensuring performance before go-live or ensuring performance after upgrades, or sometimes big data center migrations and big platform changes.

What is most valuable?

The best features of this solution are easy scripting and broad platform support.

The distributed testing feature of OpenText Enterprise Performance Engineering (LoadRunner Enterprise) is also a fantastic feature.

What needs improvement?

The analytics and reporting features can be improved, though they are good enough. If you have expertise, you can manage with what is included. However, it could be much better, especially with modern AI capabilities.

When considering areas for improvement in OpenText Enterprise Performance Engineering (LoadRunner Enterprise), there is a need for automated analysis and code-level support.

For how long have I used the solution?

I have experience working with OpenText Enterprise Performance Engineering (LoadRunner Enterprise) since the early 2000s when it was Mercury.

What do I think about the stability of the solution?

Regarding stability, I would rate it an eight or nine. From time to time, we encounter bugs that are unexpected from a 20-plus years old solution. However, it remains quite stable.

What do I think about the scalability of the solution?

OpenText Enterprise Performance Engineering (LoadRunner Enterprise) is a scalable solution.

I rate the scalability of OpenText Enterprise Performance Engineering (LoadRunner Enterprise) as ten when using a scale from one to ten, with one being low.

How are customer service and support?

The customer service and technical support for OpenText Enterprise Performance Engineering (LoadRunner Enterprise) is reasonable, not impressive, but provides adequate assistance.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of OpenText Enterprise Performance Engineering (LoadRunner Enterprise) is straightforward in terms of adaptability.

What was our ROI?

I have seen an ROI from this tool, as it provides enormous value. It ensures that you are not setting yourself up for failure. It functions as an insurance.

What's my experience with pricing, setup cost, and licensing?

The price of OpenText Enterprise Performance Engineering (LoadRunner Enterprise), including pricing, licensing, and setup cost, is reasonable. It is neither cheap nor expensive.

What other advice do I have?

For those looking into using OpenText Enterprise Performance Engineering (LoadRunner Enterprise), my advice is that what they see is what they get. It is a solid performance testing solution. If it works, it works. If it does not work, good luck. It is a technical solution for most platforms.

On a scale of one to ten, I rate OpenText Enterprise Performance Engineering (LoadRunner Enterprise) an eight.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
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