What is our primary use case?
I work only with the performance testing tools and not with OpenText Professional Performance Engineering (LoadRunner Professional) for mobile and web applications.
With performance testing, I am the user of OpenText Professional Performance Engineering (LoadRunner Professional). I have procured it and am in charge of conducting performance testing across my organization. I have a team of architects and performance test engineers who are working for me.
The main use case is performance testing, and that's the main reason I'm using this product.
What is most valuable?
I have been working with this solution for almost five years.
We look at the scalability because we are using the SaaS model now. The license can be consumed on a need-basis and can be served. The scripting language is quite comfortable for us since we are working with C and C++.
I see it is stable, though there are some glitches or latency sometimes. If we want to drill down further on what's happening, I need to check with my engineer. Overall, the installation was quite easy since OpenText Professional Performance Engineering (LoadRunner Professional) is SaaS-based.
What needs improvement?
I have mentioned many advantages about this product, but to discuss disadvantages or areas that could be improved, I would need to consult with my engineers who are working on it. So far I have not heard of any significant issues.
I can gather specific improvement suggestions from my architect and provide that information later.
For how long have I used the solution?
I have been working with this solution for almost five years.
What do I think about the stability of the solution?
I see it is stable, though there are some glitches or latency sometimes. If we want to drill down further on what's happening, I need to check with my engineer. So far, I have not had any significant issues.
What do I think about the scalability of the solution?
We look at the scalability because we are using the SaaS model now. The license can be consumed on a need-basis and can be served.
How are customer service and support?
The technical support is really excellent. That's something which I completely agree with.
How would you rate customer service and support?
How was the initial setup?
The installation was quite easy since OpenText Professional Performance Engineering (LoadRunner Professional) is SaaS based.
Which other solutions did I evaluate?
The pricing is always at a higher rate when compared to competitive tools such as NeoLoad.
When we compare OpenText Professional Performance Engineering (LoadRunner Professional) with Tricentis and other vendors, we see differences not only in pricing but also from a technical perspective. We don't use similar tools from different vendors. From OpenText, we have taken only LoadRunner Professional, which is mainly used to conduct load testing. Similarly, from Tricentis, we have only taken Tosca, which is for our functional testing tools across our applications. That's how we choose our tools.
What other advice do I have?
I can provide additional advice after consulting with my team.
I am open to being contacted via email for any clarifications about my review.
I rate OpenText Professional Performance Engineering (LoadRunner Professional) an 8 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.