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A client uses Auvik Network Management (ANM) for network administration and monitoring. They don't use it completely for MDM and how one would use Intune; they mostly use it for monitoring their network elements.

Auvik Network Management (ANM) provides complete global visibility and has a centralized dashboard. Working in India, I can monitor the entire North American network and take charge if anything goes wrong.

The network map, along with the dashboard, gives a real-time picture of my customer's network. Sometimes there's a bit of delay due to factors such as internet connection, but the lag is minimal enough to maintain real-time functionality.

Regarding network health checks, it is very user-friendly and provides instant visibility and insights. We have Auvik Network Management (ANM) integrated with our ticketing tool, ConnectWise. When critical elements are offline or there's heavy traffic, Auvik Network Management (ANM) sends an alert for technician review.

Auvik Network Management (ANM) has helped decrease the mean time to resolution. Manual work would never be able to match the efficiency that Auvik Network Management (ANM) provides. 

All the information about the device is automatically updated in Auvik, requiring no additional action on our part. Additionally, there is a rollback option available. If we are not satisfied with the current version of the software installed, we can revert to the previous version. It is easy to utilize these automated documentation capabilities. We can just check the device configuration and find everything. 

Real-time performance insights are extremely important for us. Any downtime will lead to inefficiency for us. We can take proactive steps whenever heavy traffic is on the network. Auvik Network Management (ANM) gives us an alert, and we have an overview of what is going on. It has a very easy interface to interact with.

The automated network discovery feature in Auvik Network Management (ANM) is particularly valuable. It automatically maps out networks, eliminating manual discovery on your system. This automated process removes a significant burden for users.

I would prefer a simplified dashboard in Auvik Network Management (ANM) because it can be challenging for new users to interpret all the provided data. However, Auvik Network Management (ANM) has done an excellent job with its knowledge-base articles.

In terms of new features, for our purposes, Auvik Network Management (ANM) fulfills all requirements. The main improvement needed is a simpler interface in the next release.

I have been working with Auvik Network Management (ANM) for about five months.

In my five months working with Auvik Network Management (ANM), I haven't experienced any downtime. For scheduled maintenance or tasks, Auvik provides advance notifications. There have been no unexpected or accidental downtimes.

I haven't personally needed to submit a ticket to Auvik Network Management (ANM). However, my colleagues who have reached out to Auvik Network Management (ANM) found them helpful. There don't appear to be any issues with their technical support.

Positive

I wasn't present for the deployment of Auvik Network Management (ANM) as I'm not part of the implementation team. However, with all the knowledge base articles available, the deployment process appears to be straightforward.

It supports various deployment models, including hybrid and cloud implementations, and integrates well with other tools.

In terms of the setup, we have 22 clients, so we have a varied approach. Some are completely on-prem, some are hybrid, and some are on the cloud. Auvik Network Management (ANM) handles all that without any problems.

Auvik Network Management (ANM) brings a great return on investment for our customers. 

We receive real-time alerts if there is heavy traffic or if any critical system experiences a failure. We are informed in advance, which saves a significant amount of time and money. Initially, there were many alerts, but we were allowed to add about 50 different configuration alerts. I believe these alerts are more effective than experiencing real downtime in any critical network that is essential for an organization’s operations. I prefer it when organizations receive multiple minor alerts and have them resolved promptly, rather than facing a complete disaster.

Crisis aversion is something that any organization prefers. It is easier when people work on small tickets and resolve issues before they become larger problems.

I haven't evaluated other solutions on the market apart from Auvik Network Management (ANM). For our specific requirement of monitoring network and server health and performance parameters with real-time monitoring, Auvik Network Management (ANM) fulfills all requirements.

Initially, the network map and dashboard can be confusing due to the amount of data that needs to be interpreted. However, Auvik Network Management (ANM) provides comprehensive knowledge bases for reference. The overall ease of use depends on familiarity with the software. While initially challenging due to the volume of incoming data, once familiar with the articles and layout, it becomes very easy to use.

The main consideration for new users should be familiarizing themselves with the comprehensive knowledge base articles. Everything is detailed within their knowledge base articles.

I would rate Auvik Network Management (ANM) a nine out of ten. The solution excels in proactive network management and automated alerting. The only notable drawback is the complex dashboard that presents a large amount of data which can be challenging to interpret initially.

My main use case for Auvik Network Management (ANM) is network monitoring and management, including monitoring network devices, troubleshooting connectivity issues, tracking network performance, and maintaining infrastructure reliability across client environments.

In my IT support role, I troubleshoot network connectivity issues by checking device availability, DNS resolutions, firewall rules, and network connectivity. For example, when a client experiences intermittent connectivity, I investigate the network path and firewall configuration to identify the issues and restore reliable connectivity. I apply a similar troubleshooting approach when working with Auvik Network Management (ANM).

My main interest with Auvik Network Management (ANM) is in improving network visibility, proactively identifying connectivity issues, and reducing downtime across client environments.

Effective network management, such as with Auvik Network Management (ANM), can positively impact an organization by reducing downtime, improving network visibility, and helping IT teams identify and resolve issues faster. In my experience with IT infrastructure and managed devices, proactive monitoring and faster troubleshooting are essential for improving service reliability and client satisfaction.

I don't have specific performance metrics from using Auvik Network Management (ANM) directly, but in my infrastructure work, effective network monitoring and proactive alerts help teams identify connectivity issues earlier, reduce troubleshooting time, and minimize service disruption.

From the network management perspective, the best features Auvik Network Management (ANM) offers include real-time network monitoring, device health and availability tracking, performance monitoring, alerts for network issues, and troubleshooting capabilities.

In my day-to-day IT infrastructure work, I rely on network device availability monitoring and proactive alerts from Auvik Network Management (ANM). They help identify connectivity issues early, reduce troubleshooting time, and minimize downtime for clients.

I would also highlight centralized network visibility and customizable alerts as valuable capabilities for IT teams managing multiple client environments in Auvik Network Management (ANM).

An intuitive interface in Auvik Network Management (ANM) is important in network management because it helps IT teams quickly identify device health, connectivity issues, and performance bottlenecks without navigating multiple screens. A centralized dashboard with clear alerts and easy access to diagnostic information can reduce troubleshooting time and help engineers prioritize critical incidents.

A network map combined with a centralized dashboard in Auvik Network Management (ANM) can provide valuable real-time visibility into device status, network connectivity, and performance issues. Ideally, the map should clearly display device relationships, highlight outages, and allow engineers to drill down into alerts and device details quickly. This can make troubleshooting more efficient, especially when managing multiple client networks.

I would recommend improving Auvik Network Management (ANM) dashboard customization, providing more detailed real-time performance analytics, and offering intelligent alerts that help distinguish critical issues from minor warnings. Better integration with RMM platforms, ticketing systems, and automated troubleshooting tools would also be valuable for MSPs managing multiple client environments.

I would also value more comprehensive reporting, customizable alert thresholds, and historical performance trends to help identify recurring network issues before they cause major disruption with Auvik Network Management (ANM).

One additional area worth considering for Auvik Network Management (ANM) is simplified deployment and onboarding along with comprehensive documentation and faster technical support. Compatibility with a wider range of network devices, flexibility, and clear visibility into licensing and costs would also be valuable, especially for MSPs managing multiple environments.

I have been using Auvik Network Management (ANM) for the last four years.

I chose a rating of eight out of ten for Auvik Network Management (ANM) because of the reliability, ease of use, monitoring capabilities, and overall value.

From the security perspective, I believe Auvik Network Management (ANM) AI capabilities should include strong access controls, role-based permissions, data encryption, audit logging, and transparency around how AI makes recommendations. Human oversight is also important for automated actions that could affect production networks.

For Auvik Network Management (ANM) AI-powered capabilities, accuracy and reliability are essential because incorrect alerts or recommendations can lead to unnecessary troubleshooting or service disruptions. I look for accurate anomaly detection, low false positive rates, consistent recommendations, and clear diagnostic explanations. AI-generated findings should also be validated against actual network telemetry before taking actions.

My advice to others looking into using Auvik Network Management (ANM) would be to clearly identify your network monitoring requirements before choosing a solution. Evaluate the platform's ease of use, real-time monitoring capabilities, alert accuracy, reporting features, security controls, and integrations with your existing IT management tools. If you're an MSP, also consider multi-client management, scalability, and license costs. I recommend requesting a demo or trial and testing it in a real-world environment before making a final decision.