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The university purchased DX Spectrum, called ICE. DX Spectrum NAC is working for us only on Cisco 9200 switches. It is not working on any other switch like C1000 or HG or any 2960X. Even other Cisco switches are not working. Only the 9k series functions properly.

We are using only DX Spectrum NAC, ICE and the wireless controllers of Cisco.

We are buying now three models of access points: CW1, CW91726 and 8. We have not purchased the NDA, DNA dashboard currently, but maybe later we will, because it is only one controller and we did not find any benefit from installing it.

DX Spectrum includes a module called Spectrum and Nimsoft. The product for monitoring and getting alerts from servers and some systems is called Nimsoft software from CA.

We are setting some thresholds to get alerts when a link is down or getting to a high bit rate, things like that.

It has many capabilities. Since we do not have many licenses, I can monitor the main aggregate switch of a building and all its ports. I am getting to see many switches if their status is going down. I have an aggregate switch with 40 ports, and when I monitor not only the switch but all its ports, I can monitor another 40 switches without needing another license.

We only monitor storage, servers, and switches.

Of course. We installed it and set some alerts, but in the daily mission, we are not dealing with it very much.

What I said is that we do not know everything about how to build the dashboard, but for what the management requires, it is very simple.

The product is installed in some version, and we have another person managing it. We need to upgrade to the current version and maybe solve any bugs if there are.

The time investment required is significant, not because of difficulty but because of the need for free time to invest in it.

We need to get the knowledge. We know there are many options, but we took an external vendor to install and make the customization. If we want to make others changes without paying for customization, we need to learn it deeply by ourselves.

The tutorials are very complicated. They could work on that area. The tutorial part could be more simplified. I know there are many explanations, and you can get help or documents in one click on the current page in the product, but it is not very clear.

If you want to do something new that you did not see from the vendor in the installation, it is not very simple. The documents are good for people that know how to operate the product well, but for new users, it is not simple.

You can set a threshold to say if it goes over 90% CPU or 90% disk usage in operating systems. We can also set a threshold to bandwidth. If the bandwidth goes over 50%, we wish to get alerts.

We found the process of DX Spectrum down from time to time, and we need to interfere manually to restart. I give it an eight.

When I said vendor, I meant partner. It is a company here in Israel called Malam.

Neutral

We stopped buying Juniper. We are buying only Cisco now.

We have stopped purchasing Juniper for more than one year. For more than one year, we are purchasing only Cisco. Only Cisco 9200.

We did not learn all the capabilities. We are using what is needed for us.

It is another person that took responsibility for that. We are working with an external vendor, so it is not complicated.

The product is installed in some version.

I did not check other products. I know there are cheaper options in the market, but they are not as good as CA. When we say CA is a Mercedes, you buy a very expensive car and know it is good, with all options and capabilities that you can dream of, but you need to configure it, find it, and learn it.

We purchased CA. CA is a big product we installed a few years ago for monitoring. We also have some free products like Zabbix.

Since we have a lot of products for monitoring like Zabbix and others, the main requirement from CA was especially for managers. They want to come in the morning and see if all is green. CA is very complicated but has a lot of features. For that, we need someone to invest time, learn, and customize and configure. The product itself is full of many features.

We need to upgrade to the current version and maybe solve any bugs if there are. We did not find any bugs.

It was not simple, but since the vendor is an expert, it seems simple to him. I do not think it is simple.

If we cut the price issue, I would rate it nine. Overall, I rate this solution an eight.

Auvik Network Management (ANM) serves multiple purposes for our organization, including monitoring, which is one primary function. We receive alerts if any site may go down, and these alerts are displayed on our email IDs. We also use it for firewall settings and making changes through switches or routers. Additionally, whenever a site takes DHCP IP addresses or receives multiple IP addresses at the same time, there is a very simple step we perform in Auvik that resolves that issue.

The best features of Auvik Network Management (ANM) are that in a single platform, I have everything, including all the statistics. If I need to check the latency or the jitter, there is a single page that provides everything for the particular circuit or site, which I believe is the best feature. The map and connections on the dashboard screen are awesome, as I do not have to go to other pages or links to check what device is connected to which one and through which cable; it is very easy to see the cables connected. Sometimes it is dual connectivity or single connectivity, and I just see and confirm the same thing. It is very helpful whenever any technician is on the live site, as it helps us identify our devices in a live scenario, which saves a lot of time.

Auvik Network Management (ANM) provides an intuitive interface that is very easy to use, as everything is on the dashboard screen. I started using Auvik without any certification or training, but I find it very easy as I just need to click and go. If I need to check the interfaces or all my devices, I do not waste any time going elsewhere; I just click on the interfaces, and I see all the devices on a single page. The best part is I can also export that file to my Excel sheet for deeper searches and apply necessary changes in Auvik.

The network map along with the dashboard in Auvik Network Management (ANM) gives me a very real-time picture of my network and is very easy for gaining real-time visibility. It is perfectly designed, and if I need to go to any simple devices, I just click on the map and see the results at the bottom. It is easy for me and also for anyone else, including laymen, to use that feature. However, when we have a lot of equipment on-site, the map is very big, and the results show at the bottom, requiring us to scroll down and compare results, which is a problem depending on the screen size; I sometimes need to crop the map or results.

It is easy to look into any network devices from the dashboard in Auvik Network Management (ANM), so I do not find any difficulty. I have not faced any issues in searching for network devices over the last one-plus years.

Using the automated documentation capabilities in Auvik Network Management (ANM) is easy for me. We pre-save all the passwords needed for tunneling out, SSDs, or anything else, so we do not need to type the password repeatedly. Whenever I add a site, it asks me to save the password, making it easy to access any device. I do not find any difficulty with this feature, as it opens a new tab automatically whenever I need to go to any device, allowing me to work or search on other things in Auvik simultaneously.

Auvik Network Management (ANM) has reduced my meantime to resolution by 80%, because while 20% is my hard work, Auvik helps me with the remaining 80%. I go to Auvik to see the latency on the bandwidth and find the resolution at the same time, whether I need to call the ISP or go into the switch side or router side; it is very helpful.

Auvik Network Management (ANM) has helped reduce business disruptions related to network issues. Having everything on the same screen reduces time and clarifies any doubts from customers, such as facing latency or jitter; when a customer reports that their laptop is not working properly, I can quickly check Auvik for latency, bandwidth, uptime, and downtime without needing to open any other software or tabs.

While I do not see any significant areas in Auvik Network Management (ANM) needing improvement, one suggestion would be to make the SSH part easier or simplified. Currently, we have to go through a detailed process to add switches or routers for console access, which involves providing IP addresses and certificates; shortening this process can enhance the user experience.

I have been using Auvik Network Management (ANM) for almost more than one year.

Since implementing Auvik Network Management (ANM), I have seen improvements, especially from the initial phase where I found some difficulties, such as slower speed. After some time, I saw that Auvik works really fast compared to my initial experiences, and I do not see any lack of performance or slowness in Auvik now.

It is easy to look into any network devices from the dashboard in Auvik Network Management (ANM), so I do not find any difficulty. I have not faced any issues in searching for network devices over the last one-plus years.

I would rate the stability of Auvik Network Management (ANM) a perfect 10 because I have never found any problems.

Regarding scalability, I would also give Auvik Network Management (ANM) a 10; I have not experienced any slowness, and if there is maintenance, we receive notice three days in advance to manage our work accordingly.

I rate the technical support from Auvik Network Management (ANM) a 10 since the only time I needed support was when I lost my phone regarding the MFA or token system, and they assisted me in real-time, responding to my email instantly.

Positive

Real-time performance insights from Auvik Network Management (ANM) are very important for our business, as I serve the United Vet Care customer, which is an animal hospital. I do not face any difficulty using Auvik regarding speed, performance, and search results; the only search requirements are by device name or device IP address, which I personally use.

While I do not see any significant areas in Auvik Network Management (ANM) needing improvement, one suggestion would be to make the SSH part easier or simplified. Currently, we have to go through a detailed process to add switches or routers for console access, which involves providing IP addresses and certificates; shortening this process can enhance the user experience.

Since implementing Auvik Network Management (ANM), I have seen improvements, especially from the initial phase where I found some difficulties, such as slower speed. After some time, I saw that Auvik works really fast compared to my initial experiences, and I do not see any lack of performance or slowness in Auvik now.

I definitely recommend Auvik Network Management (ANM) to other users, as I became a certified user after my first experience, and while I am unsure about the pricing, it is user-friendly, affordable, and saves time.

My recommendation is to simplify processes with switches and implementations; otherwise, the current situation is acceptable.

I am an individual contributor, helping customers on behalf of my company by managing the networking part for United Vet Care. I rate this product an overall 10 out of 10.