What is our primary use case?
Our main use case for Contentstack is to run all composable media for our site. It serves as our main CMS and works in partnership with our headless UI solution. The editable messaging is run through Contentstack to show up on our site.
A key component of our business is updated messaging to keep up with seasonal and marketing trends, and we needed a solution that allows for quick ad hoc, but still controlled content updates that we couldn't get a large amount of the team to use. Contentstack has been incredibly helpful for us to ensure our site is always changing and updated.
What is most valuable?
Overall, we have used Contentstack to great effect as our headless CMS. We have it connected to our custom UI, and it allows us to update basically in real time with updates reflecting on the site within seconds.
The best features Contentstack offers are extremely flexible to our needs, meets all our use cases, easy to use, and the UI is very intuitive. It is easy for the whole team to manage content, and support is helpful and responsive.
The flexibility and intuitive UI of Contentstack help meet all our use cases in our organization. The UI is very intuitive and user-friendly, making it very easy to use, even for new users who find it very easy to navigate.
Additionally, Contentstack has continuous product improvement and enables us to build and architect content through the use of their easy-to-use software and user interface.
Contentstack has positively impacted our organization by saving time deploying content and allowing our team members to manage content, thereby getting time to market faster.
Precisely, we have been able to save 30 to 45 percent of our time. Also, having a rich partner network has improved the speed to adopt new functionality. The administration application is very user-friendly and does not require a lot of ramp-up for users, which has also decreased the time it takes to get content deployed.
What needs improvement?
To improve Contentstack, training and examples should be enhanced, and updating SDKs to reflect technology changes would be beneficial.
I would highly appreciate additional analytics offering via the API as a needed improvement.
For how long have I used the solution?
I have been working in my current field for the past six years.
What do I think about the stability of the solution?
According to my experience, I have not experienced any lagging or downtime, so Contentstack is very stable.
What do I think about the scalability of the solution?
Contentstack's scalability is highly efficient, as it handles my organization's growth well.
How are customer service and support?
The customer support is very responsive and helpful. I would rate customer support a 9 out of 10.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before Contentstack, we used Contentful and Storyblok.
We switched from Contentful and Storyblok to Contentstack because when we needed to move to headless, we took a look and tested some of the offerings available for headless CMS. Many do have similar features and services, and so for us, it came down to how Contentstack built a business relationship and service around their clients. We were given great support from day one and still have excellent support up to now. They helped advise on some of the integrations we needed to perform our business objectives, and most of all, their pricing was very competitive and straightforward.
How was the initial setup?
We are able to prepare for large campaigns within a few days, which can be rolled out within a few clicks. This was previously never possible before we moved to Contentstack. We now have the tools and ability to architect in a way to take advantage of the sale and drive traffic.
What about the implementation team?
We switched from Contentful and Storyblok to Contentstack because when we needed to move to headless, we took a look and tested some of the offerings available for headless CMS. Many do have similar features and services, and so for us, it came down to how Contentstack built a business relationship and service around their clients. We were given great support from day one and still have excellent support up to now. They helped advise on some of the integrations we needed to perform our business objectives, and most of all, their pricing was very competitive and straightforward.
What was our ROI?
We have been able to save 30 to 45 percent of our time. Also, having a rich partner network has improved the speed to adopt new functionality. The administration application is very user-friendly and does not require a lot of ramp-up for users, which has also decreased the time it takes to get content deployed.
What's my experience with pricing, setup cost, and licensing?
According to my experience, the pricing, setup cost, and licensing for Contentstack are very competitive and affordable.
Which other solutions did I evaluate?
Before choosing Contentstack, I evaluated other options including Prismic and Sanity.
What other advice do I have?
Contentstack gives the user the ability to architect complex websites with simplicity. If you are building an e-commerce website with multiple regions and languages, Contentstack gives you the ability to migrate to their applications.
Contentstack is a great tool. The service helped us stay on track with our headless launch and deliver on time. We are beyond happy with the service provided and still being provided.
Contentstack is deployed in our organization using a hybrid cloud. I would rate this review a 9 out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
