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Chief Technology at a transportation company with 201-500 employees
Real User
Top 10
Dec 20, 2025
Unified design system has transformed collaboration and consistently improved user acceptance
Pros and Cons
  • "Valere's Infrastructure and Managed Services has been an important component in my platform development and my user experience strategy."

    What is our primary use case?

    I use Valere's Infrastructure and Managed Services for user experience and user interface design work on my new platform called Apex.

    Valere's Infrastructure and Managed Services supported me in building a unified design system using a comprehensive component library with Material UI and custom extensions. They helped lead the design and iterated on various modules within my Apex platform. Valere's Infrastructure and Managed Services provided key deliverables that included complete design specifications, interactive prototypes, reusable component libraries, and a white-label design system for my future Apex platform.

    What is most valuable?

    Valere's Infrastructure and Managed Services supported me in building a unified design system using a comprehensive component library with Material UI and custom extensions. They helped lead the design and iterated on various modules within my Apex platform. They provided high-fidelity Figma prototypes and validated the prototypes with the product owners and actual users.

    Valere's Infrastructure and Managed Services offers dependability, on-schedule delivery of designs as requested, and the ability to work effectively and align with the technical teams.

    Valere's Infrastructure and Managed Services helps improve communication and articulates the details of the designs very effectively in my day-to-day work.

    Valere's Infrastructure and Managed Services has been an important component in my platform development and my user experience strategy.

    I have noticed much improved product owner acceptance and designs that are well accepted by the user community since working with Valere's Infrastructure and Managed Services.

    What needs improvement?

    I do not have any feedback for improvements regarding Valere's Infrastructure and Managed Services.

    For how long have I used the solution?

    I have been using Valere's Infrastructure and Managed Services for the last two years.

    How are customer service and support?

    My overall rating for Valere's Infrastructure and Managed Services customer service is five out of five.

    How would you rate customer service and support?

    Positive

    What other advice do I have?

    Valere's Infrastructure and Managed Services excels when they understand my operational context. They facilitate and improve my team communications and collaboration. They do an excellent job of establishing a clear decision-making process and iterative approaches, and work very effectively with product owners and technical teams. I would rate this review a ten out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Dec 20, 2025
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    Business Developer CEO at Full Sail University
    Real User
    Jun 29, 2026
    Taking control of online identity has increased reputation and organic growth across platforms
    Pros and Cons
    • "For example, there is a salon that I started working with, which was generating almost 20k a month, and after I used Yext Digital Presence Platform with them, within six months they increased profit to 60k."
    • "I think Yext Digital Presence Platform's pricing, setup cost, and licensing could be refined better."

    What is our primary use case?

    My main use case for Yext Digital Presence Platform is taking control of digital identity and suppressing information around to organically rank higher on Google.

    I used Yext Digital Presence Platform for myself and for my clients, and it is one of the most important tools I use for any business. I have used it for multiple case studies for a hair salon, a truck repair shop, a clothing store, and a restaurant. What I found is that using Yext Digital Presence Platform first helps build a solid foundation for the business to take full control of all their digital identity, reputation, and exposure.

    My main use case for Yext Digital Presence Platform includes using it on Power Listing locations and business information. One of my main clients, a hair salon, actually increased business almost 40 percent in less than a year by using Yext Digital Presence Platform.

    What is most valuable?

    Yext Digital Presence Platform's best features include Power Listing, reputation management, and Power Posting.

    Listing management, reputation management, and hosting stand out for me because they helped in many ways. I can respond quicker to any reviews or anything that is being said about my business across all platforms and in one dashboard, which helps manage it effectively. For my clients that depend heavily on reputation, using Yext Digital Presence Platform gives them more control over what is being said and spread around regarding them.

    Yext Digital Presence Platform has positively impacted my organization in many ways, showing that by using Yext Digital Presence Platform we can show immediate results and build a solid foundation for the long run. Many businesses ended up trusting us because they see how their business is increasing on a daily basis just by using Yext Digital Presence Platform and creating these platforms. We show them a scan tool where they can scan their business information across the net, and they will see their information.

    What needs improvement?

    I think Yext Digital Presence Platform's pricing, setup cost, and licensing could be refined better.

    For how long have I used the solution?

    I have been using Yext Digital Presence Platform for four to five years.

    What do I think about the stability of the solution?

    Yext Digital Presence Platform is stable.

    What do I think about the scalability of the solution?

    Yext Digital Presence Platform's scalability is great.

    How are customer service and support?

    Yext Digital Presence Platform's customer support is great.

    I would rate Yext Digital Presence Platform's customer support a 10.

    Which solution did I use previously and why did I switch?

    I did not previously use a different solution before Yext Digital Presence Platform, as I used everything manually, which takes a long time.

    What was our ROI?

    I have seen a return on investment; specifically, I have saved a lot of money, profit has increased, and workloads have decreased.

    I can share specific outcomes or metrics from my experience with Yext Digital Presence Platform. For example, there is a salon that I started working with, which was generating almost 20k a month, and after I used Yext Digital Presence Platform with them, within six months they increased profit to 60k. The quality of the clients and the control of their reviews have built solid trust where the business has started to get high-end clients.

    Which other solutions did I evaluate?

    Before choosing Yext Digital Presence Platform, I have not found anything that compares. I did not evaluate other options.

    What other advice do I have?

    Yext Digital Presence Platform's way of power listing your location organically in more than 150 high-traffic websites automatically creates organic and authentic backlinks, which dramatically ranks you higher on Google's first page. This is something I want to add to my recommendation.

    Yext Digital Presence Platform already does everything that it needs to do. There is nothing small that I think could be improved or added to make Yext Digital Presence Platform even better, including the dashboard, integrations, or reporting. Yext Digital Presence Platform's platform is perfect and does not require additional improvements or customizations.

    My advice to others looking into using Yext Digital Presence Platform is to definitely use it because it is worth the investment. I have rated this product a 10.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: Jun 29, 2026
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