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I use Valere's Infrastructure and Managed Services for user experience and user interface design work on my new platform called Apex.

Valere's Infrastructure and Managed Services supported me in building a unified design system using a comprehensive component library with Material UI and custom extensions. They helped lead the design and iterated on various modules within my Apex platform. Valere's Infrastructure and Managed Services provided key deliverables that included complete design specifications, interactive prototypes, reusable component libraries, and a white-label design system for my future Apex platform.

Valere's Infrastructure and Managed Services supported me in building a unified design system using a comprehensive component library with Material UI and custom extensions. They helped lead the design and iterated on various modules within my Apex platform. They provided high-fidelity Figma prototypes and validated the prototypes with the product owners and actual users.

Valere's Infrastructure and Managed Services offers dependability, on-schedule delivery of designs as requested, and the ability to work effectively and align with the technical teams.

Valere's Infrastructure and Managed Services helps improve communication and articulates the details of the designs very effectively in my day-to-day work.

Valere's Infrastructure and Managed Services has been an important component in my platform development and my user experience strategy.

I have noticed much improved product owner acceptance and designs that are well accepted by the user community since working with Valere's Infrastructure and Managed Services.

I do not have any feedback for improvements regarding Valere's Infrastructure and Managed Services.

I have been using Valere's Infrastructure and Managed Services for the last two years.

My overall rating for Valere's Infrastructure and Managed Services customer service is five out of five.

Positive

Valere's Infrastructure and Managed Services excels when they understand my operational context. They facilitate and improve my team communications and collaboration. They do an excellent job of establishing a clear decision-making process and iterative approaches, and work very effectively with product owners and technical teams. I would rate this review a ten out of ten.

My main use case for Yext Digital Presence Platform is to manage park hours and reviews.

The best features Yext Digital Presence Platform offers are the ability to change things across multiple social platforms all in one click, the ability to see all of the reviews and respond in a uniform manner, and the AI assistance in review responses was beneficial.

AI assistance in review responses helped my team day to day by enabling them to answer more quickly and with more consistent answers across the platforms.

Yext Digital Presence Platform has positively impacted my organization by streamlining everything; because we have so many parks, it made the process a lot more streamlined and a lot easier to manage.

I am not certain how Yext Digital Presence Platform can be improved.

I chose eight for my rating because with any tool, there's always things that can be improved; the tool was doing what we needed it to do, but there were some things that could have been a little bit easier to manage, such as the reporting.

I have been using Yext Digital Presence Platform for a year and a half.

Yext Digital Presence Platform is stable.

My experience with customer support was that it was a little bit challenging.

I previously used a different solution before Yext, but I do not recall what the previous platform was; I know the company switched because the previous platform could not handle the changing of the store hours, and that was very important to the organization.

I cannot share any relevant metrics regarding whether I have seen a return on investment, such as time or money saved, or fewer employees needed.

I think that Yext Digital Presence Platform was priced a little bit high regarding pricing, setup cost, and licensing.

I do not have anything else to add about how I used Yext Digital Presence Platform. I gave Yext Digital Presence Platform a rating of eight.