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Chief Technology at a transportation company with 201-500 employees
Real User
Top 10
Dec 20, 2025
Unified design system has transformed collaboration and consistently improved user acceptance
Pros and Cons
  • "Valere's Infrastructure and Managed Services has been an important component in my platform development and my user experience strategy."

    What is our primary use case?

    I use Valere's Infrastructure and Managed Services for user experience and user interface design work on my new platform called Apex.

    Valere's Infrastructure and Managed Services supported me in building a unified design system using a comprehensive component library with Material UI and custom extensions. They helped lead the design and iterated on various modules within my Apex platform. Valere's Infrastructure and Managed Services provided key deliverables that included complete design specifications, interactive prototypes, reusable component libraries, and a white-label design system for my future Apex platform.

    What is most valuable?

    Valere's Infrastructure and Managed Services supported me in building a unified design system using a comprehensive component library with Material UI and custom extensions. They helped lead the design and iterated on various modules within my Apex platform. They provided high-fidelity Figma prototypes and validated the prototypes with the product owners and actual users.

    Valere's Infrastructure and Managed Services offers dependability, on-schedule delivery of designs as requested, and the ability to work effectively and align with the technical teams.

    Valere's Infrastructure and Managed Services helps improve communication and articulates the details of the designs very effectively in my day-to-day work.

    Valere's Infrastructure and Managed Services has been an important component in my platform development and my user experience strategy.

    I have noticed much improved product owner acceptance and designs that are well accepted by the user community since working with Valere's Infrastructure and Managed Services.

    What needs improvement?

    I do not have any feedback for improvements regarding Valere's Infrastructure and Managed Services.

    For how long have I used the solution?

    I have been using Valere's Infrastructure and Managed Services for the last two years.

    How are customer service and support?

    My overall rating for Valere's Infrastructure and Managed Services customer service is five out of five.

    How would you rate customer service and support?

    Positive

    What other advice do I have?

    Valere's Infrastructure and Managed Services excels when they understand my operational context. They facilitate and improve my team communications and collaboration. They do an excellent job of establishing a clear decision-making process and iterative approaches, and work very effectively with product owners and technical teams. I would rate this review a ten out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Dec 20, 2025
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    Project Manager, Web at a consultancy with 51-200 employees
    Real User
    Top 20
    Jan 22, 2026
    Robust content platform has streamlined enterprise websites and centralized reusable assets
    Pros and Cons
    • "Adobe Experience Manager offers several best features, including user-friendliness and a more secure platform than any other content management systems I have worked with."
    • "I assigned a rating of eight because there are certain limitations we must consider, and there are restrictions in Adobe Experience Manager that we cannot resolve."

    What is our primary use case?

    Adobe Experience Manager manages most of our websites, and content management is conducted exclusively through the AEM platform. Whenever we need to publish a new page, blog, or podcast, we access Adobe Experience Manager to make the necessary changes in the components, retrieve assets from the DAM, and publish the required pages.

    Adobe Experience Manager serves as our primary platform for day-to-day operations because we have been using it for an extended period. We build websites, develop components, and create custom and core components for new web pages. We continuously update these components to ensure compliance with AEM guidelines and to verify that our website is accessible and passes all required tests.

    Adobe Experience Manager is user-friendly for our team because we have robust content authoring in the components, allowing authors to build pages from reusable components and use already-available templates to manage content without development assistance, as those components are prebuilt. We also have Digital Asset Management where we can retrieve assets after uploading the necessary details, and it maintains a central library of all images, videos, and documents. It is straightforward to access all data at once, and there is a strong content workflow model with approvals, so without proper permissions, users cannot perform any actions. Content reuse and consistency are key factors, and it provides enterprise governance and security for each user role, with granular permissions and SSO support, ensuring compliance-friendly controls.

    What is most valuable?

    Adobe Experience Manager offers several best features, including user-friendliness and a more secure platform than any other content management systems I have worked with. It has proven to be an excellent tool not just for developers and technical roles, but also for non-technical roles such as project managers and account managers, making it a solid platform for management.

    Adobe Experience Manager has positively impacted our organization by serving as an excellent tool for building websites. We have migrated most of our sites from different content management platforms such as WordPress, Squarespace, and Craft to Adobe Experience Manager because we appreciate the content modeling and the ability to reuse templates for pages. It has been a wonderful tool for us.

    What needs improvement?

    Adobe Experience Manager could be improved by making it more reliable for all developers to access, rather than restricting access to a certified pool of resources or developers.

    We also have another project running on Adobe Experience Manager where the Adobe support team indicated that integrating Live Search into our current e-commerce platform presented challenges. Adobe Live Search does not support the customizations we have on the live site and only supports the basic version. Therefore, I recommend that Adobe improve customizations and support customer-focused values for Live Search integrations, which would greatly benefit our team.

    I assigned a rating of eight because there are certain limitations we must consider, and there are restrictions in Adobe Experience Manager that we cannot resolve. The primary concern is cost; the cost for AEM developers is significantly higher than that for standard developers, and AEM certified developers are substantially more expensive than regular developers.

    For how long have I used the solution?

    I have been using Adobe Experience Manager since 2023.

    How are customer service and support?

    We are a partner and have dedicated Adobe Experience Manager support for the products we currently use.

    How would you rate customer service and support?

    Positive

    What other advice do I have?

    Adobe Experience Manager is an excellent platform for large enterprise development websites. We currently support a multinational company using this platform.

    When we use reusable components for building new pages or landing sites, it has definitely reduced the time required to redo any tasks. Since we are reusing existing page components and available themes, it is simpler for us than performing the work manually.

    For others seeking a robust and secure platform with comprehensive details who are running most of their campaigns and digital ads on Adobe, Adobe Experience Manager is an excellent platform to consolidate cross-channel data and bring everything together in one place. However, if they already have a digital meta intelligence or similar setup for their cross-channel platforms, they may not find Adobe Experience Manager suitable, as it is a robust platform where everything can be visible together simultaneously.

    I provided a rating of eight for Adobe Experience Manager based on the considerations and restrictions discussed throughout this review.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: Jan 22, 2026
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