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Chief Technology at a transportation company with 201-500 employees
Real User
Top 10
Dec 20, 2025
Unified design system has transformed collaboration and consistently improved user acceptance
Pros and Cons
  • "Valere's Infrastructure and Managed Services has been an important component in my platform development and my user experience strategy."

    What is our primary use case?

    I use Valere's Infrastructure and Managed Services for user experience and user interface design work on my new platform called Apex.

    Valere's Infrastructure and Managed Services supported me in building a unified design system using a comprehensive component library with Material UI and custom extensions. They helped lead the design and iterated on various modules within my Apex platform. Valere's Infrastructure and Managed Services provided key deliverables that included complete design specifications, interactive prototypes, reusable component libraries, and a white-label design system for my future Apex platform.

    What is most valuable?

    Valere's Infrastructure and Managed Services supported me in building a unified design system using a comprehensive component library with Material UI and custom extensions. They helped lead the design and iterated on various modules within my Apex platform. They provided high-fidelity Figma prototypes and validated the prototypes with the product owners and actual users.

    Valere's Infrastructure and Managed Services offers dependability, on-schedule delivery of designs as requested, and the ability to work effectively and align with the technical teams.

    Valere's Infrastructure and Managed Services helps improve communication and articulates the details of the designs very effectively in my day-to-day work.

    Valere's Infrastructure and Managed Services has been an important component in my platform development and my user experience strategy.

    I have noticed much improved product owner acceptance and designs that are well accepted by the user community since working with Valere's Infrastructure and Managed Services.

    What needs improvement?

    I do not have any feedback for improvements regarding Valere's Infrastructure and Managed Services.

    For how long have I used the solution?

    I have been using Valere's Infrastructure and Managed Services for the last two years.

    How are customer service and support?

    My overall rating for Valere's Infrastructure and Managed Services customer service is five out of five.

    How would you rate customer service and support?

    Positive

    What other advice do I have?

    Valere's Infrastructure and Managed Services excels when they understand my operational context. They facilitate and improve my team communications and collaboration. They do an excellent job of establishing a clear decision-making process and iterative approaches, and work very effectively with product owners and technical teams. I would rate this review a ten out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    reviewer2901465 - PeerSpot reviewer
    VDOT Webmaster at a government with 10,001+ employees
    Real User
    Sep 22, 2026
    Role-based templates have transformed how our teams manage large, content-rich websites
    Pros and Cons
    • "Crownpeak Digital Experience Management has positively impacted my organization because it was very easy to use, it was easy to scale, and we could always add people to it with access and permissions to just the areas where they were going to maintain that area of the website, which provided many nice benefits."
    • "The interface of Crownpeak Digital Experience Management was getting a little outdated, but it was holding up, and that was the main thing."

    What is our primary use case?

    I am not currently using Crownpeak Digital Experience Management, but I did use it in my previous role for approximately 20 years.

    My main use case for Crownpeak Digital Experience Management during those 20 years was website updates.

    I handled real-time updates and on-demand updates that were traffic alerts that had to be posted immediately with Crownpeak Digital Experience Management.

    What is most valuable?

    The best features Crownpeak Digital Experience Management offers are templates that we used, and they were very easy to maintain, enabling me to make an update that would cascade throughout the rest of the website quickly.

    When I update those templates in one place, the change takes effect throughout the site and it self-deploys.

    Crownpeak Digital Experience Management has positively impacted my organization because it was very easy to use, it was easy to scale, and we could always add people to it with access and permissions to just the areas where they were going to maintain that area of the website, which provided many nice benefits.

    What is nice about Crownpeak Digital Experience Management is that I can give people access to just the areas that they are able to maintain, so they can update their own content and I don't have to update everything for them, which saves time and effort in comparison to many content management systems that I have seen.

    What needs improvement?

    I cannot remember specifically how Crownpeak Digital Experience Management can be improved, but I think there were some excellent engineers working on those issues. The interface of Crownpeak Digital Experience Management was getting a little outdated, but it was holding up, and that was the main thing.

    For how long have I used the solution?

    I am not using it anymore, but I did use it in my previous role for approximately 20 years.

    What do I think about the stability of the solution?

    Crownpeak Digital Experience Management is stable.

    What do I think about the scalability of the solution?

    In terms of scalability, adding new users to Crownpeak Digital Experience Management was very scalable.

    How are customer service and support?

    The customer support for Crownpeak Digital Experience Management is excellent and the best. I would rate the customer support of Crownpeak Digital Experience Management a 10 on a scale of 1 to 10.

    Which solution did I use previously and why did I switch?

    Before implementing Crownpeak Digital Experience Management, we had some type of homegrown solution cobbled together, and we needed something that was dedicated to serious content management.

    What was our ROI?

    Crownpeak Digital Experience Management allows so many users to access it, saving us a significant amount of time because they can post their own content.

    What's my experience with pricing, setup cost, and licensing?

    The pricing, setup cost, and licensing of Crownpeak Digital Experience Management were maintained by somebody else at the overarching media agency.

    Which other solutions did I evaluate?

    Before choosing Crownpeak Digital Experience Management, I do not remember evaluating other options.

    What other advice do I have?

    My advice to others looking into using Crownpeak Digital Experience Management would be that it is very useful if you have a really large website or websites, as you can always add multiple sites to it and set up permissions for people to contribute their content for just those sites or even just folders within those sites. It was a good product, and I would rate this review a 9 overall.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Sep 22, 2026
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