What is our primary use case?
I mainly use Contentstack to manage website content and integrate it with our Next.js front-end.
Contentstack fits into our workflow by helping our content team update website content without needing developers to make code changes every time.
What is most valuable?
The best features of Contentstack, in my opinion, are its content management, reusable content types, and easy API integration with Next.js.
Beyond those, I also appreciate how easy Contentstack is to manage and update. It saves development time and makes the workflow smoother.
Contentstack has positively impacted our organization by saving development time and making content updates faster. Our content team can manage changes independently without depending on developers.
What needs improvement?
Contentstack could be improved in a few areas. I think the user interface could be simpler, especially for new users. Sometimes finding the right content or setting takes a little time.
A few improvements would make onboarding and daily use easier for us. Better documentation and more beginner-friendly tutorials would make onboarding easier, especially for developers who are new to Contentstack.
For how long have I used the solution?
I have been using Contentstack for around two years.
What do I think about the stability of the solution?
Contentstack has been stable in my experience, and I have not faced any major issues.
What do I think about the scalability of the solution?
Contentstack scales well for our needs, especially when handling content across multiple website pages.
How are customer service and support?
The support experience with Contentstack has been good overall, and the documentation is also helpful.
On a scale of 1 to 10, I would rate Contentstack's customer support an eight.
Which solution did I use previously and why did I switch?
Before Contentstack, I did not use a different solution, because Contentstack was the main CMS I worked with on this project.
What was our ROI?
I have seen a return on investment with Contentstack, mainly in terms of time saved. Our content team can make updates without waiting for developers, which reduces development efforts.
What's my experience with pricing, setup cost, and licensing?
The setup was manageable, but the pricing and licensing for Contentstack can be a bit expensive depending on the project requirements.
Which other solutions did I evaluate?
Before choosing Contentstack, we evaluated other options, and we considered other headless CMS options such as Contentful and Strapi.
What other advice do I have?
I rate Contentstack 8 out of 10 overall on a scale of 1 to 10.
The reason I chose 8 out of 10 for Contentstack is simple: it is easy to manage content, integrates well with Next.js, and saves development time. I think there is still some room to improve the user experience and onboarding experience.
I think governance and security are important, especially when managing AI-generated content and user access. Contentstack provides good control over content and permissions.
Regarding the accuracy and reliability of Contentstack's output, I find it generally useful, but I think a person should always review it before publishing to make sure it is accurate.
For others looking into using Contentstack, I would recommend it for teams looking for a flexible headless CMS, especially if they are using Next.js. I suggest spending some time understanding its content structure and setup first.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.