Share your experience using Infinite Blue

Process Automation and Forms Digitisation, implementation of organisational wide processes rather than use of COTS.

Appian was not selected by any of the organisations I've worked with to date for production use.

Form building capabilities and well thought out process modelling are key points to this product.

Support for complex models really needs significant improvement

Flexibility in the architecture is not there

Management or reusable assets is extremely limited and poorly designed

Business rules are not aligned to industry best practices

Authoring tool slow to use resulted in limitations on how quickly solutions can be built

Integration to devops (such as automated testing, ci/cd etc needs work)

Trial/evaluations only.

This product is targeted to mid size companies and not highly scalable complex processes.

Customer Service:

Average, although a small responsive team Appian has been fast growing stretching their ability to service customer needs.

Technical Support:

Reasonable, stronger than say IBM or Oracle technical support but it is still critical to engage in a full POC activity with this product to ensure it fits your needs before proceeding with an implementation. The closed nature of the platform means there is limited to no help outside of that technical support team which is already stretched based on the ever increasing customer base.

leveraging IBM engine on other jobs with the Blueworks Live for developing processes with business.

Compare this product closely to open source options, IBM and Pega. For simple solutions using simple models Appian may be sufficient and would provide better ROI than investing in building a team to support a more complex tool but for complex models I'd look for a stronger tool-set.

Our organization uses QuickBase for project management, production, fieldwork tracking, training, training tracking, travel tracking, and more. The platform allows us to standardize workflows across the company and eliminate spreadsheets, emails, and phone calls, which increases production. It has allowed us to automate many workflows that were previously very manual and time-consuming.

We have created a ticketing system, surveys, workflow tools, reporting services, and much more using QuickBase. I love that the versatility of the product allows us to be more creative with our solutions. By taking some of this work out of Excel spreadsheets, it has given us greater visibility into data, and we continue finding new use cases for it.

We have even used QuickBase for disaster recovery when hurricanes hit and our work is needed in those areas. We are able to build an app in a day or two so that there is one centralized system that everyone has access to in order to record important information that can be accessed anywhere and reported on later.

The best part is that QuickBase is easy and quick to set up. The best features QuickBase offers are ease of use and development. QuickBase development, training, and certification are offered through QB University. Communication is excellent, and I am always kept up to date on all the latest things. QuickBase seems to really care how each company is doing and performs routine check-ins.

It has been very easy for new users to use QuickBase. The user interface is very easy to customize and navigate through, making the learning curve smooth. Everything falls into place, making it very quick to develop new applications.

QuickBase is capable of handling complex and powerful workflows. The new dashboard feature is exciting as it provides pipelines and role-based customization.

QuickBase has positively impacted my organization. The ROI is huge; our company saved over 3.8 million in one year alone based on developments that year in QuickBase that saved time for many teams. Also, less user error is noted. Implementing automations and standardized workflow has led to less user error than maintaining spreadsheets or Smartsheets.

The table size limits are small for really large apps. While I agree that there needs to be a cap on the size, it would be nice to adjust it up when needed.

Also, the cost can be a bit prohibitive, especially for small organizations to be able to use this tool.

I have been using QuickBase for the past five to six years.

It is easy to get started with QuickBase as it is very easy to use.

QuickBase has positively impacted my organization. The ROI is huge; our company saved over 3.8 million in one year alone based on developments that year in QuickBase that saved time for many teams.

My advice to others looking into using QuickBase is that it is excellent at automating workflows that require less manual work and boosts the productivity of our team. We always recommend our peers to use it to save time and effort behind processes that can be automated using QuickBase. I rate this product a 9 out of 10.