Compare Veeam Software vs Vembu Technologies

Veeam Software

Based on 614 reviews.

Vembu Technologies

Based on 66 reviews.

Latest Research

Buyer's Guide

BDRShield vs. Veeam Data Platform

October 2026

BDRShield vs. Veeam Data Platform

Updated: October 2026

Buyer's Guide

BDRShield vs. Veeam Data Platform

October 2026

Veeam Data Platform vs. BDRShield

Updated: October 2026

Sample Customers

BDRShield

NASA, Intel, CISCO, PHILIPS, Atos, HEXAWARE, Motorola

Popular Solutions

Veeam Data Platform

14 reviews

Veeam Data Cloud for Microsoft 365

9 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

BDRShield

1 reviews

Top Industries

Outsourcing Company

16%

Construction Company

Manufacturing Company

Comms Service Provider

Construction Company

14%

Outsourcing Company

11%

Educational Organization

11%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
Shivamp Kachole
Associate System Engineer at Dhanyaayai enterprise private limited
The main use case for Veeam Kasten is to protect Kubernetes applications and ensure disaster recovery. We use it to...
Read full review of Veeam Kasten »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at Arcana Info
It's not a big use case. It's just to install and back up the users. I recently had a project with a client with 500...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Munichandra G
Backup Engineer at Cloud4C Services
I came across a request for the customer to choose Veeam Data Platform. During the implementation, I faced a lot of...
Read full review of Veeam Data Platform »

Review 1 of 5

No Data Available

Customer Service

Rejopi Gladys
Data Engineer at Genpact - Headstrong
The customer support is very proactive and helpful twenty-four hours a day, seven days a week. I really appreciate...
Read full review of Veeam Backup for AWS »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at Arcana Info
I haven't used technical support. I haven't had any issues. I've been able to manage everything so far.
Read full review of Veeam Data Platform »
Enrico Boseli
CTO at a tech services company
The customer service is good and reliable.
Read full review of Veeam Data Platform »
Paola Haro
Pre-Sales Engineer at COMGSP S.A
I have had a great experience with their support team. They are highly professional, knowledgeable, and always...
Read full review of Veeam Data Platform »
Pablo Ramírez
Datacenter & Security Manager at Binaria IT Services
Since the stability of the solution is very good, we don't have any issues to report. I don't have a lot of...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
IT Manager at Asheville Head, Neck and Ear Surgeons, PA
Customer Service: It's wonderful - 10/10. Technical Support: It's wonderful - 10/10.
Read full review of Veeam Data Platform »
Anonymous User
Manager Infrastructure at a manufacturing company
I have not used technical support.
Read full review of Veeam Data Platform »
Stephan Warreyn
GF at Innopact GmbH
Their technical support is great. You get a response within one hour, even in the evening or night.
Read full review of Veeam Data Platform »
Hamed Hamidi
Syastems & Storage Administrator at a financial services firm
We have used the technical support and they are very good. We receive a resolution at a high priority.
Read full review of Veeam Data Platform »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
Technical support in Veeam is good. It usually doesn't fail you. If you face any issues, the response times are good...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Key Customer Manager at a tech vendor
Technical support is fine. They are helpful and responsive. We're satisfied with the level of service they provide.
Read full review of Veeam Data Platform »
Anonymous User
Technical Lead
Customer Service: Very good support from account manager and on-line portal. Technical Support: Very good support,...
Read full review of Veeam Data Platform »
Bhaskar Venkat Kota
Sr. System Architect at a tech services company
Technical support is good.
Read full review of Veeam Data Platform »
AhmedAZZAM
Senior IT Consultant at société de services et d'ingénierie en informatique
I've had some previous experience with technical support, and I don't really have any complaints. They were...
Read full review of Veeam Data Platform »
Tamer Hossam
Applications section Head at Raya Integration
They respond quickly in most cases. However, in some instances, there is back-and-forth communication between Veeam...
Read full review of Veeam Data Platform »
Anonymous User
Principal Technology Manager at a financial services firm
Customer Service: I've not really had to deal with Customer service. Technical Support: Again not really had to deal...
Read full review of Veeam Data Platform »
Per Martin Haddeland
Senior Engineer at Inland Norway University of Applied Sciences
Technical support is helpful. However, we are not using the support very often. We have talked with the sellers and...
Read full review of Veeam Data Cloud for Microsoft 365 »
Steve Lowrey
Owner / IT operator at Fairview Schools
I've had to reach out to technical support in the past. They've been great. I'd rate them ten out o ten. The couple...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Account Director at a comms service provider
I have never interacted with technical support.
Read full review of Veeam Cloud Connect [EOL] »
Anonymous User
Architecte Datacenter at a tech services company
As integrators, we use our own support. The documentation is user friendly and that's enough for us.
Read full review of Veeam Data Platform »
Anonymous User
Solutions Architect at FLEXdata Solutions
They’re great from a partner point of view, but I can’t comment from an end-user point of view.
Read full review of Veeam Data Platform »
Anonymous User
Information Systems Manager at a energy/utilities company
Customer Service: Customer service needs improvement. Technical Support: Good.
Read full review of Veeam Data Platform »
Ahmed Faiz
Consultant at Daniyals Inc
I have not had occasion to make use of tech support, although this was utilized in my previous company, where I was...
Read full review of Veeam Data Platform »
Anonymous User
Freelance IT Consultant at a tech consulting company
Customer Service: It's good. Technical Support: It's poor for certain issues (with the Veeam One product, the guys...
Read full review of Veeam Data Platform »
Mahendra Panchotiya
IT Lead at Meditab Software, Inc.
My experience with Veeam's support for Veeam Backup for AWS is very good; they sometimes provide a KB number for us...
Read full review of Veeam Backup for AWS »
Enayat Galsulkar
Senior Information Security Consultant at Future Telecom
The support could be improved a lot, as it is currently non-existent.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Juan Paredes
President at Megasetec
We have been satisfied with the technical support.
Read full review of Veeam Data Platform »
Carlos-Alvarez
Director of Information Technology and Communications at Enertotal sa esp
The support we get is very helpful, but it is not through Veeam directly. We use a Veeam partner called Netgroup...
Read full review of Veeam Data Platform »
Naresh Alugolu
Associate Manager at Tech Mahindra Limited
Their support is really excellent.
Read full review of Veeam Data Platform »
Anonymous User
IT Infrastructure Manager at a media company
We have yet to make need of technical support, although I feel it to be good.
Read full review of Veeam Data Platform »

Review 1 of 30

Redha Benlaksira
Technical Sales Director (Owner) at HSR IT Services SARL
You get one year of customer support with your license, but I feel there is no need to renew it because the product...
Read full review of BDRShield »
Adrian Vergin
Systems Consultant at TCM Solutions
I've interacted with them on one or two occasions. They were fast, and they got quite a few people involved right off...
Read full review of BDRShield »
Anand Davda
Managing Director at Red Chip Solutions
The technical support is responsive. I would like them to provide the details of our scheduled calls at least 15...
Read full review of BDRShield »
Richard Voorheis
Software Test Engineer at a tech vendor
Their technical support is very good to work with, as they are able to propose alternate solutions to problems that...
Read full review of BDRShield »
BobbyMorrell
Manager at a real estate/law firm
Customer service could be improved. There seems to be a delay when trying to get to someone for customer service...
Read full review of BDRShield »
RakeshKumar11
Project Manager at TMI DUBAI
I have used their support, and I had a very good experience. We were basically installing a demo for another client,...
Read full review of BDRShield »
ArtGrasso
Systems Business Manager at a construction company
The problem that I really had — and it was not the product — is that when I called in, the phone system is a negative...
Read full review of BDRShield »
Blake Krzic
Application Support Specialist at a manufacturing company
The tech support is phenomenal. We were not expecting a fix to happen as quickly as it did. The response time,...
Read full review of BDRShield »
Matthew Pechia
Managing Member at Offsite Data Protection Services
I am very pleased with Vembu's technical support. I have asked Vembu technical support how to handle the following...
Read full review of BDRShield »
John Demattia
Director of IT at MTSI, Inc.
The other thing that stands out, while it isn't a feature per se, is support. Any time we have a question, whether we...
Read full review of BDRShield »
Gabor Virag
Systems Engineer at GVir Informationsmanagement
They have very good support. I always get an answer quite fast when we have trouble. When we write an email, on next...
Read full review of BDRShield »
Reviewer93746
Owner at a consultancy
For the issues that I've had, the tech support has been very good. I've had no complaints and they've been very...
Read full review of BDRShield »
Anonymous User
CTO at a tech services company
The support from Vembu is very, very good. These guys have saved my life two or three times.
Read full review of BDRShield »
Madhu K Menon
Consultant at Kwan Envrionmental Solutions India Pvt Ltd
I am happy with the technical support. Whenever I have contacted them, I have received the results that I was looking...
Read full review of BDRShield »
Isaac K.
Network Engineer at CPM Roskamp
For the most part, they're responsive. There has never been a time when we opened a ticket and didn't hear from them...
Read full review of BDRShield »
Anonymous User
IT Consultant at a tech services company
The technical support has been good. They have been dedicated to resolving issues.
Read full review of BDRShield »
Tim Kemp
IT Director at Premier Technical Services Group PLC
Technical support is fantastic. Responses are normally received within about an hour to an hour-and-a-half. Where...
Read full review of BDRShield »
JonathanBrown
Owner at a engineering company
I would rate technical support at one out of ten. I don't even know why they have a tech support phone number because...
Read full review of BDRShield »
Dan Bradshaw
IT at a religious institution
I have enjoyed the support. They're very quick in turning around solutions for the issues and problems that I have...
Read full review of BDRShield »
Ben Grant
Lead Computer Technician
Every time I have called, I've had good tech support.
Read full review of BDRShield »
Anonymous User
CEO at a tech services company
Their tech support is okay, but they don't respond in time to sort out the problem. We sorted it out ourselves. We...
Read full review of BDRShield »
Stuart Conner
Director of IT at a healthcare company
The tech support is the one thing - that is not a system issue - but which is a little bit difficult to work with....
Read full review of BDRShield »
Anonymous User
Technical Architect at a tech services company
Tech support has been pretty good. I've reached out to them a couple of times and they answered my questions. The...
Read full review of BDRShield »
Shakeel Ahamed Baharpet
Technical Manager at Internet Options Botswana (IOB)
I rate the support a nine out of tn. I'm satisfied with their support. They always respond within the window we...
Read full review of BDRShield »
John Demattia
Director of IT at MTSI, Inc.
The technical support is exceptional.
Read full review of BDRShield »
Anonymous User
Senior IT Technician at NSM (Sidcup) Ltd
Customer Service: Customer service is always excellent. Technical Support: Technical support is always excellent.
Read full review of BDRShield »
Anonymous User
IT Director
Tech support is good.
Read full review of BDRShield »
Klauber Walz Rocha
Owner \ CTO at GREG PAULINO AND ASSOCIATES
We've been very impressed with the technical support team. They've consistently provided excellent assistance...
Read full review of BDRShield »
Anonymous User
IT Consultant at a tech services company
Customer Service: Extremely Poor. There were no real SLA's available and when we tried to contact our Account Manager...
Read full review of BDRShield »
Anonymous User
Consultant at heXel
Technical support is 7/10, on average. They could make it better by improving the speed of responses. Sometimes,...
Read full review of BDRShield »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.