Compare tools4ever vs WatchGuard

tools4ever

Based on 8 reviews.

WatchGuard

Based on 231 reviews.

Sample Customers

Tools4ever ERAM

i HUB, Tronox, Valley View, Inspira, Marywood University

WatchGuard AuthPoint MFA

Ellips, Mednet, Diecutstickers.com, Fletchers Solicitors

Popular Solutions

Tools4ever HelloID

0 reviews

Tools4ever Password Management

0 reviews

0 reviews

26 reviews

8 reviews

0 reviews

Top Industries

Construction Company

16%

Outsourcing Company

16%

Healthcare Company

Government

Comms Service Provider

12%

Outsourcing Company

10%

Construction Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Works at a tech services company
We use this software primarily for Single/Seamless Sign-On, Access Management, Service Automation, and User...
Read full review of Tools4ever HelloID »
Anonymous User
Chief Technology Officer at a tech services company

Read full review of Tools4ever IAM »
Anonymous User
Network Specialist V at a government

Read full review of Tools4ever Password Management »

Review 1 of 3

Abhishek Saini
Professional Services Engineer at Next7 IT
My primary use case for WatchGuard Firebox has been network security management and secure connectivity for client...
Read full review of WatchGuard Firebox »
Michael-Foster
Head of IT at Bulkhaul Limited
We use ThreatSync+ NDR for both network monitoring and detection and response.
Read full review of ThreatSync NDR »
Petri Alhainen
Administrator at Sulbana Oy
I'm talking about WatchGuard EPDR, which is endpoint protection. I try to remember if we have them in our system, and...
Read full review of WatchGuard EPDR »
Anonymous User
IT System Support Administrator at a non-profit
We use WatchGuard Secure Wi-Fi because we have used different tools as well, like Ubiquiti. The complexity of...
Read full review of WatchGuard Secure Wi‑Fi »

Review 1 of 4

Customer Service

Anonymous User
Network Specialist V at a government
Customer Service: Good customer service. Technical Support: I received good tech support when we needed to migrate...
Read full review of Tools4ever Password Management »
Anonymous User
Senior Systems Administrator at a pharma/biotech company
Customer Service: Customer service at Tools4Ever is excellent. They are quick to respond to voice-mail or e-mail....
Read full review of Tools4ever Password Management »
Anonymous User
Works at a tech services company
You can always reach out to their supportdesk. The level of expertise is very high as well.
Read full review of Tools4ever HelloID »
Anonymous User
Chief Technology Officer at a tech services company
Customer Service: Customer service from Tools4ever has always been great. They don't necessarily have a "Customer...
Read full review of Tools4ever IAM »
Anonymous User
Regional Head IM Security NAM at a consultancy
Customer Service: Very good. Technical Support: Excellent.
Read full review of Tools4ever Password Management »
Anonymous User
Works
Our consultant answers our questions almost immediately.
Read full review of Tools4ever HelloID »
Anonymous User
Works
Technical support is fast and reliable when we need them, but we stopped needing them after the first few weeks.
Read full review of Tools4ever HelloID »

Review 1 of 7

Minos Pitsillides
IT Director at IT-Flow ltd
The technical support staff is well trained and very skillful, and I find them to be very supportive.
Read full review of WatchGuard EPDR »
Raphael Diacamille
Administrateur Systã¨Mes Et Rã©Seau at Btp Consultants
I recommend giving the technical support for WatchGuard Firebox a nine on a scale from one to ten.
Read full review of WatchGuard Firebox »
Nadeem Abdulla
Assistant Manager IT Infrastructure at a manufacturing company
WatchGuard's technical support is okay, but they could do more to push knowledge so the customer could solve their...
Read full review of WatchGuard Firebox »
Arkadiusz Charuba
IT Specialist/Admin at a legal firm
I've never directly reached out to technical support.
Read full review of WatchGuard Firebox »
RainerAlbrecht
General Manager at Gemakom
We've used technical support very rarely - reaction time is somewhere between two to four hours by email. You need a...
Read full review of WatchGuard AuthPoint MFA »
Filip Hajek
Consultant at DNS a.s.
The technical support is excellent. The technical team knows what they are doing and any request or question we have,...
Read full review of WatchGuard EPDR »
Anonymous User
IT Manager at a financial services firm
The level of support from WatchGuard is not as good as what we get from Cisco and other vendors. The response time is...
Read full review of WatchGuard Firebox »
RainerAlbrecht
General Manager at Gemakom
The technical support for this solution is prompt and very, very friendly. The only issue that we have had is when a...
Read full review of WatchGuard Firebox »
Reviewer93465
System Analyst at a transportation company
I have no complaints about WatchGuard's technical support. If you have a question, they answer it.
Read full review of WatchGuard Firebox »
Anonymous User
Third Line Engineer at a tech services company
Customer Service: Great customer service with fast response. Technical Support: They have good technical knowledge.
Read full review of WatchGuard XTM [EOL] »
Joseph Jansen
IT Specialist at ART STUDENTS LEAGUE OF NEW YORK
Tech support is everything for any product. WatchGuard's technical support is up there at eight or nine out of ten....
Read full review of WatchGuard Firebox »
Anonymous User
PRE-SALES MANAGER at a tech services company
Customer Service: 3/5. Technical Support: 3/5.
Read full review of WatchGuard XTM [EOL] »
Dewald Vermaak
Citrix Solutions Architect at Digital Generation
The technical support from WatchGuard would rate at about an eight on a scale of 1 to 10, where one is the worst...
Read full review of WatchGuard EPDR »
Anonymous User
instructor
The level of technical support is adequate. From a range 1 to 10, I would give them a 8/10 rating.
Read full review of WatchGuard XTM [EOL] »
Scott Morin
Owner / CEO at Midwest Technology Specialists LLC.
I do not or have not had to use technical support very often, but I find it to be excellent. They're very responsive...
Read full review of WatchGuard Firebox »
Anonymous User
Network & infra Manager at Vanguard Business Solutions & Consulting
Customer Service: I haven’t requested any help from customer service. Technical Support: I attended training from...
Read full review of WatchGuard XTM [EOL] »
Gert Vr
Systems Integrator at It- Consulting
My overall experience with WatchGuard's technical support is good. They are responsive, and I would rate their...
Read full review of WatchGuard Firebox »
Anonymous User
Partner & Head of IT Strategy at a computer software company
I haven't interacted with them myself, but my colleagues state that their support line is good.
Read full review of WatchGuard Firebox »
Anonymous User
IT System Support Administrator at a non-profit
I would rate the technical support at a seven ut of ten.
Read full review of WatchGuard EPDR »
Anonymous User
Ingénieur - Traitement des eaux /Mécanique de procédé at a pharma/biotech company
I didn't have to call the WatchGuard Firebox technical support team, but the support on the website is a six out of ten.
Read full review of WatchGuard Firebox »
Anonymous User
General Manager- IT & Automation - Serum at a pharma/biotech company
Technical support with WatchGuard XTM is handled by my team.
Read full review of WatchGuard XTM [EOL] »
Anonymous User
Works
When I contacted them, I was satisfied with the customer support. Normally, I have no incidents, so I don’t need much...
Read full review of WatchGuard EPDR »
Rick Phillips
IT Manager at INSULATION DISTRIBUTORS, INC
Tech support has been good. It's gotten a lot better the past few years; it's very much improved. Twelve years ago it...
Read full review of WatchGuard Firebox »
Anonymous User
Senior Support Engineer at Port-IT B.V.
We have used technical support for WatchGuard many times and overall, we are satisfied with it. They are always...
Read full review of WatchGuard XTM [EOL] »
Samson Huynh
IT Support at a retailer
The technical support team takes time to respond.
Read full review of WatchGuard Firebox »
Ron Cook
IT & Telecommunications at BAA
Support has always resolved every incident. Granted, some items required further research if it was intermittent in...
Read full review of WatchGuard Secure Wi‑Fi »
Andrew Ramsey
President at Precision Solution Group, LLC
Their tech support is great.
Read full review of WatchGuard Firebox »
Jason Markle
IT Director at a healthcare company
I've only had to use their technical support twice in quite a few years, so it would be hard for me to rate. But they...
Read full review of WatchGuard Firebox »
Anonymous User
IT Technician at a real estate/law firm
I used their technical support one time. They were very good. I would rate them at least a nine out of 10.
Read full review of WatchGuard AuthPoint MFA »
Anonymous User
CIO at a healthcare company
I was in contact with the WatchGuard technical support three or four times. I was satisfied with them and their...
Read full review of WatchGuard Firebox »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.